Beulah London Reviews

Name: Beulah London
Address: 77 Elizabeth Street, London, City of Westminster
Rating: 4.31

4.3 Rating 104 Reviews

80 %

of reviewers recommend Beulah London

Visit Website

Phone:

07975978573

Email:

lydia.d@beulahlondon.com

Location:

77 Elizabeth Street,
London
City of Westminster
SW1W 9PJ

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Beulah London 5 star review on 27th June 2025

Tanya Scott-adie

Beulah London 5 star review on 23rd January 2025

Anonymous

Beulah London 5 star review on 28th September 2024

Patricia Camila Martins Fernandes Pinto

Beulah London 5 star review on 24th June 2024

Penny Mountbatten

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i absolutly hated visiting your store on Elizabeth street, i get better service in H&M or Zara when im buying a £30 pair of jeans... having spent £745 on a dress i expected better. please feel free to call me on 07831593320.”

Helpful Report

Posted 8 months ago

“Return processing is incredibly slow which sours the experience.”

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Posted 8 months ago

“If it was possible to give zero or negative stars, I would. My experience has been miserable and I would never recommend anyone order from this company if it is an international purchase. Prior to purchase I understood that it wasn't going to be easy if the dress didn't fit but I never expected this. The box was severely damaged, was late and I was charged additional unexpected costs. The dress does not fit and I have been trying to return it for weeks. I started contacting the company the day after delivery and have emailed, called and left a voicemail as well as a WhatsApp as instructed on their website and packing materials. The return window has closed and I still have received NO response from this company at all. I emailed them again this past week and said I have never written a bad review but if I have to write one in order to get a response, I will do so. I am now stuck with a very expensive dress that I cannot wear.”

Helpful Report

Posted 8 months ago

“I have returned a dress that I received with no belt and I have not had confirmation of my return. I have sent multiple emails and messages and have not heard anything back. I have no dress and no money. Appalling.”

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Posted 9 months ago

“Very disappointed with the state of the dress as it arrived. Have made multiple attempts to speak to customer services with no response (attempted email and phone).”

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Posted 10 months ago

“I ordered the sienna milk floral bouquet dress … it did not suit me… when I went online to return it the site says the item is not returnable. I don’t understand this as it is shown as a new item and not a final sale. I sent this information to your customer care team earlier this week and received no response. Can you help! Dana Porter”

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Posted 11 months ago

“Arrived too late and not a good sizing. Too large”

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Posted 1 year ago

“Still waiting for a refund”

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Posted 1 year ago

“I returned my dress to the Elizabeth Street shop with the understanding from the manager that I would receive a refund from the online shop and having bought the same dress in a larger size. I’m aware that this is unusual but I have rather strange circumstances given I live in Australia, was leaving a couple of days later and the fit was significantly different in silk from cotton. I am still waiting to hear from the online store and for the refund so currently am very disappointed. I have emailed twice with no response.”

Helpful Report

Posted 1 year ago

“Shocking cutomer service and treatment from Beulah. I ordered a dress which came with parts missing and not as described or shown on-line. I contacted Beulah and they agreed to send me a pre-paid return label ( on this occassion!) but not a refund on my original delivery charge. After I pointed out that they legally had a duty to return my orignal delivery charge, they agreed. I returned the dress on 7th August. As of 21st August, I still have not been refunded. I have had no replies to my e-mails to customer care and they do not answer the phone or respond to my phone messages left. I was told I should receive a refund within 10 days. This is not an insignificant sum and I now need to consider what steps I can take to recover this.”

Helpful Report

Posted 1 year ago

Beulah London is rated 4.3 based on 104 reviews