Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,705 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great ride very comfortable.”

Helpful Report

Posted 6 months ago

Dear Valued Guest, Thank you for your positive feedback. We're glad the ride was comfortable and that you had a great experience. We appreciate you taking the time to share this and look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Excellent service. Truely the best.”

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Posted 6 months ago

Dear Peter, Thank you for your positive feedback. We’re thrilled you had excellent service and consider us the best. We appreciate you taking the time to share this and hope to welcome you again soon. Warm regards, Jacob

Posted 6 months ago

“perfect on time and clear communication.”

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Posted 6 months ago

Dear Paul, Thank you for your positive feedback. We're glad the ride was on time and that our communication was clear. We appreciate you taking the time to share this and look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Excellent service.”

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Posted 6 months ago

Dear Joel, Thank you for your positive feedback. We’re thrilled you had an excellent service and appreciate you choosing Blacklane. We hope to welcome you again soon. Kind regards, Jacob

Posted 6 months ago

“Pickups were very smooth and the drivers were kind and friendly”

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Posted 6 months ago

Dear Rohit, Thank you for sharing your positive feedback. We’re glad to hear that pickups were smooth and our chauffeurs were kind and friendly. We appreciate your kind words and look forward to welcoming you again. Warm regards, Jacob

Posted 6 months ago

“I've always been happy with the service provided by Blacklane.”

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Posted 6 months ago

Dear Brian, Thank you for your positive feedback. We’re glad you’re happy with the service and appreciate your continued trust. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Cabs on time and great drivers.”

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Posted 6 months ago

Dear Balaji, Thank you for your wonderful feedback. We're glad that the service was provided on time and the chauffeurs were great. We appreciate your feedback and look forward to welcoming you again. Warm regards, Jacob

Posted 6 months ago

“Excellent service, professional, good vehicules, nice drivers, easy to contact and ask for service”

Helpful Report

Posted 6 months ago

Dear Belisario, Thank you for your kind words. We’re delighted you enjoyed the chauffeurs and vehicles and overall service. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 6 months ago

“Drivers were courteous and on-time. Booking online was easy, and when I had issues, the online customer experience was very helpful. Thank you.”

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Posted 6 months ago

Dear Veronica, Thank you for your kind words. We’re delighted you found the online booking easy and that our online customer experience was helpful. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 6 months ago

“Great app and helpful for limousine pickup reservations.”

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Posted 6 months ago

Dear Philip, Thank you for your kind words. We’re delighted the app is helpful for limousine pickup reservations. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 6 months ago

“Excellent service, highly recommended.”

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Posted 6 months ago

Dear Dug, Thank you for your excellent rating and recommendation. We’re thrilled you had a wonderful experience with Blacklane. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 6 months ago

“Best service”

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Posted 6 months ago

Dear Sriram, Thank you for your kind words. We’re thrilled you had the best service with Blacklane. We appreciate you taking the time to share your feedback and look forward to welcoming you again soon. Kind regards, Jacob

Posted 6 months ago

“Despite an hour delay in my flight and some delay through imigration to change out an old visa, Blacklane kept things on track, me informed, and met me as I arrived. Excellent service.”

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Posted 6 months ago

Dear Bruce, Thank you for sharing your experience. We’re thrilled to hear that, despite the delays you were kept on track, informed and met on arrival. Your feedback is greatly appreciated and we’re glad we could provide excellent service. Best regards, Jacob

Posted 6 months ago

“Driver's service was excellent. HOWEVER, when I made this reservation for personal travel I requested instructions to apply coupon and never received a reply!!!”

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Posted 6 months ago

Dear Annette, Thank you for sharing your kind words. We’re glad everything has met your expectations. We’re sorry you didn’t receive the coupon instructions. We’ll review this with the reservations team to ensure it doesn’t happen again. We look forward to welcoming you again in the future. Warm regards, Jacob

Posted 6 months ago

“EXCELLENT SERVICE”

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Posted 6 months ago

Dear Ezio, Thank you for your kind words! We’re so pleased to hear that you were happy with our service and that everything met your expectations. Your feedback means a lot to our team, and we look forward to welcoming you again on your future travels. Best regards, Veronica

Posted 6 months ago

“The communication was excellent and the drivers were on time and professional and friendly”

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Posted 6 months ago

Dear Kimberly, Thank you so much for your thoughtful review. We’re delighted to hear that our clear communication and your chauffeurs’ punctuality, professionalism, and friendliness made your experience so positive. It’s always our goal to ensure each trip feels effortless and welcoming. We truly appreciate your kind words and look forward to driving you again soon. Warm regards, Veronica

Posted 6 months ago

“Chafeur was perfect and very professional. Day was very productive as no extra time was used to transportation.”

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Posted 6 months ago

Dear Pia, Thank you for taking the time to share your experience. We’re delighted to hear that your chauffeur’s professionalism helped make your day both smooth and productive. It’s wonderful to know that the efficiency of your transportation contributed positively to your plans. We truly appreciate your kind words and look forward to accompanying you again soon. Best regards, Veronica

Posted 6 months ago

“Outstanding service, very professional driver, super car. Everything I expect from Blacklane and I was not disappointed.”

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Posted 6 months ago

Dear Valued Guest, Thank you sincerely for your wonderful review. We’re thrilled to hear that your experience met your expectations in every way - from the professionalism of your chauffeur to the comfort of the car. It’s great to know we delivered the level of quality you rely on from Blacklane. We truly appreciate your continued trust and look forward to welcoming you again on your future journeys. Warm wishes, Veronica

Posted 6 months ago

“On time. Courteous service.”

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Posted 6 months ago

Dear Steve, Thank you for your kind feedback. We’re very happy to hear that your chauffeur’s punctuality and courteous approach made your journey smooth and pleasant. We truly appreciate your words and hope to have the pleasure of driving you again soon. Warm regards, Veronica

Posted 6 months ago

“Amazing service from booking to drop off. Drivers are always super reliable and polite. Would highly recommend.”

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Posted 6 months ago

Dear Valued Guest, Thank you so much for your thoughtful review. We’re delighted to hear that your experience -from booking to drop-off - was seamless and that our chauffeurs’ reliability and courtesy stood out to you. Your recommendation means a great deal to us, and we look forward to making your future journeys just as enjoyable. Kind regards, Veronica

Posted 6 months ago

Blacklane GmbH is rated 4.7 based on 3,705 reviews