Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,629 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Excellent service. Timely and professional.”

Helpful Report

Posted 3 months ago

Dear Ahmad, Thank you for your amazing feedback. We appreciate your trust and are so glad to hear we ensured a wonderful experience throughout your ride. We hope to have you back on board in the future. Kind regards, Chloe

Posted 3 months ago

“Very easy to book with full confirmation correspondence received quickly. Kept up to date with driver allocation. Driver arrived exactly as booked. Highly professional service.”

Helpful Report

Posted 3 months ago

Dear Sandra, Thank you for this fantastic review! We’re delighted our booking process was simple, you received prompt updates, and that everything went smoothly on pick-up. We'd love to deliver the same professional service for you on your next ride. Warm regards, Chloe

Posted 3 months ago

“Blacklane is awesome. I have used them around the world. They are punctual, efficient, safe, and ready to assist. There is no better car service!”

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Posted 3 months ago

Dear Thomas, Thank you for sharing such wonderful feedback. It's amazing to know you have enjoyed consistently brilliant experiences with Blacklane around the world. We’re honored to be your trusted car service. We can't wait for your next ride! Kind regards, Chloe

Posted 3 months ago

“Great service, they were on time and got us to and from our destinations without issue.”

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Posted 3 months ago

Dear Mike, Thank you for your fantastic review. We’re glad to hear our service was timely and helped you get to and from your destinations seamlessly. We appreciate your kind feedback and look forward to your next trip! Kind regards, Chloe

Posted 3 months ago

“Driver was right on time. Assisted with luggage. Car was superbly clean and there was water. The drive was uneventful which I appreciated coming from a 15 hour flight. Would recommend them 100%”

Helpful Report

Posted 3 months ago

Dear Marlene, Thank you for sharing your helpful, kind feedback. I'm pleased your chauffeur was helpful and that your vehicle was up to standard. We’re glad the ride made your post-flight experience smooth. Your recommendation is so appreciated! We look forward to welcoming you back wherever you are travelling next. Warm regards, Chloe

Posted 3 months ago

“Every driver is professional and pleasant. I feel completely safe arriving in any city when I know Blacklane will be there for me.”

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Posted 3 months ago

Dear Linda, Thank you for your glowing review. It is heartwarming to hear you feel safe arriving in any city with Blacklane. Your feedback motivates us to keep delivering the highest standard of service. It would be our pleasure to have you on board again on your next trip. Warm regards, Chloe

Posted 3 months ago

“Everything was fine”

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Posted 3 months ago

Dear Ari, Thank you for letting us know everything went smoothly with your Blacklane ride. We strive for the best for our guests, and if there is anything further we could do to achieve this for you, do let us know! Warm regards, Chloe

Posted 3 months ago

“With Blacklane you can rest assured that you will have peace of mind when travelling, always on time, get updates and are able to make changes easily.”

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Posted 3 months ago

Dear Zinhle, Thank you for your wonderful comments about your rides with us. We’re thrilled that Blacklane brings you peace of mind wherever you are travelling! We look forward to assisting you again on your next trip! Warm regards, Chloe

Posted 3 months ago

“Very professional service, high class cars, polite drivers”

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Posted 3 months ago

Dear Paraskevas, Thank you for your excellent review. It was a pleasure to provide you with professional service, high-class cars, and expert chauffeurs. We look forward to your next ride. Warm regards, Chloe

Posted 3 months ago

“The driver was courteous, on time and drove Carefully”

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Posted 3 months ago

Dear Steven, Thank you for your wondeful review! We have high standards - thanks for letting us know we're meeting them. It's great to know our experienced chauffeur ensured you had a pleasant ride. We hope to see you again soon for another ride. Warm regards, Chloe

Posted 3 months ago

“Excellent Service!! punctual, well behaved and knowledgeable drivers and very clean spacious vehicle”

Helpful Report

Posted 3 months ago

Dear Ubaid, Thank you for your 5/5 rating and kind words. We’re delighted you found our chauffeurs punctual, well behaved and the vehicle clean and spacious. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Prompt, curteous, friendly and relaxed environment. Much appreciated, thank you Vanya.”

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Posted 3 months ago

Dear John, Thank you for your 5/5 rating and kind words. We’re delighted that Vanya provided a prompt, courteous and friendly experience for you. We appreciate you choosing Blacklane and for sharing your feedback. Kind regards, Jacob

Posted 3 months ago

“Very efficient. Friendly and punctual”

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Posted 3 months ago

Dear Tonia, Thank you for your 5/5 rating and kind words. We’re delighted your ride was very efficient, friendly and punctual. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Excellent service: fast, comfortable, and courteous. Thank you.”

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Posted 3 months ago

Dear Maria, Thank you for your 5/5 rating and kind words. We’re delighted that you found our service fast, comfortable and courteous. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“I've always had good luck with Blacklane. I always compare prices with other suppliers and sometimes you're less expensive, sometimes not.”

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Posted 3 months ago

Dear Gina, Thank you for your 5/5 rating. We’re glad you’ve had good experiences with Blacklane and that our prices are sometimes competitive. We appreciate your feedback and will continue to strive for great value and reliable service. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“My Blacklane trip was great! Thank you”

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Posted 3 months ago

Dear Laura, Thank you for your 5/5 rating and kind words. We’re delighted your Blacklane trip was great! We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Very professionanal and reliable”

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Posted 3 months ago

Dear Patricia, Thank you for your 5/5 rating and kind words. We’re glad you found us professional and reliable. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Reliable professional.”

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Posted 3 months ago

Dear Valued Guest, Thank you for your 5/5 rating and kind words. We’re glad you found our service reliable and professional. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Great ride. Driver was very nice and professional. It was very easy to book the ride. Very smooth trip.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your 5/5 rating. We’re delighted to hear the chauffeur was nice and professional and that the booking process and ride were smooth and easy for you. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“From ease of booking to pick up and drop off, Blacklane delivers a safe, comfortable, professional service. We have never been disappointed, and ALWAYS impressed with your drivers and cars and your App designers are amazing—so easy to book and make changes.”

Helpful Report

Posted 3 months ago

Dear Robin, Thank you for your 5/5 rating and kind words. We’re thrilled that booking, pickup, and drop-off were smooth and that you find our chauffeurs, vehicles and app design consistently impressive. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

Blacklane GmbH is rated 4.7 based on 3,629 reviews