Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,628 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Love this service. Always a great experience.”

Helpful Report

Posted 2 months ago

Dear Lori, Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear you love the service and that your experience is consistently great. If there’s ever anything more we can do to make your next trip even better, please don’t hesitate to reach out. Kind regards, Jacob

Posted 2 months ago

“Excellent service! From notifications to pickup to drop off. All professional and well done. Our driver, Alay Jimenez, was very professional... even got the car and brought it to us! The vehicle was very nicely cleaned and provided complimentary water!”

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Posted 2 months ago

Dear Mike, Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear you had an excellent experience from start to finish, and that your chauffeur, Alay provided professional and attentive service. We truly appreciate your kind words and look forward to seeing you again on your next trip. Kind regards, Chloe

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Dear Valued Guest, Thank you so much for your kind feedback. We’re delighted to hear you enjoyed excellent service with Blacklane. We truly appreciate your support, and we look forward to welcoming you again soon. Kind regards, Veronica

Posted 2 months ago

“Outstanding driver, who met us at baggage claim in PHX. Soon we were on our way to our downtown hotel in a comfortable vehicle. Friendly, professional, careful.”

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Posted 2 months ago

Dear Bryce, Thank you very much for taking the time to share your experience. We’re thrilled to hear the service felt friendly, professional, and careful throughout. We truly appreciate your trust, and we look forward to welcoming you again on your next trip. Warm regards, Veronica

Posted 2 months ago

“Very professional”

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Posted 2 months ago

Dear Claire, Thank you so much for your lovely review. We’re delighted to hear you found our service very professional, and we truly appreciate you choosing Blacklane. It was a pleasure to have you with us, and we look forward to welcoming you again soon. Warmest regards, Veronica

Posted 2 months ago

“Outstanding service!!”

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Posted 2 months ago

Dear Dan, Thank you for sharing your great feedback with us. We’re so happy to hear you experienced outstanding service. We truly appreciate you choosing Blacklane, and we hope to welcome you back again very soon. Kind regards, Veronica

Posted 2 months ago

“Excellent chauffeur and the highest level of customer service. Blacklane sets the standard.”

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Posted 2 months ago

Dear Valued Guest, Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear you enjoyed an excellent chauffeur experience and such a high level of customer service. Your kind words truly mean a lot to us, and we’ll be sure to pass them on to the team. Wishing you many more smooth and enjoyable rides ahead. Warm regards, Veronica

Posted 2 months ago

“Very good”

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Posted 2 months ago

Dear Philip, Thank you for your kind words. We’re delighted you had a very good experience and look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Great service and our driver was very efficient. He knew how to reroute around the crippling houston traffic and pleasantly informed us of each change he had to make in routing. Very nice man.”

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Posted 2 months ago

Dear Brad, Thank you for the wonderful review. We're thrilled you had a great service and that our chauffeur efficiently navigated the Houston traffic and kept you informed along the way. We appreciate your kind words and look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Excellent service.”

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Posted 2 months ago

Dear Christine, Thank you for your kind words. We’re delighted you had an excellent service experience and look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Great service!”

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Posted 2 months ago

Dear Pasi, Thank you for your kind words. We’re delighted you had a great service experience and look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Family and I have used Blacklane several Times for transportation. Fantastic drivers, comfortable vehicles and exceptional service!”

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Posted 2 months ago

Dear Meraiah, Thank you for your wonderful review. We’re thrilled that you and your family had such a positive experience with our chauffeurs, comfortable vehicles and the overall service. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Professional friendly service.”

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Posted 2 months ago

Dear Meriel, Thank you for your kind words. We’re glad you had a professional, friendly service and we look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Very professional”

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Posted 2 months ago

Dear Puspak, Thank you for your kind words. We’re delighted you found our service very professional. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Dear Jagjit, Thank you for your kind words. We’re delighted you had an excellent service experience. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“Excellent experience.”

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Posted 2 months ago

Dear Robert, Thank you for the wonderful review. We’re thrilled you had an excellent experience and look forward to welcoming you back soon. Kind regards, Jacob

Posted 2 months ago

“Professional service that has become our new go to ride service. Absolutely fantastic.”

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Posted 2 months ago

Dear Robert, Thank you for the fantastic review. We’re thrilled that Blacklane has become your go to service and that you had a fantastic experience. We look forward to welcoming you again soon. Kind regards, Team Blacklane GmbH

Posted 2 months ago

“Easy to book, flexibe, professional, and very happy to book again.”

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Posted 2 months ago

Dear Christopher, Thank you for your feedback. We’re glad you found the booking easy and the service professional. We look forward to welcoming you back soon. Kind regards, Jacob

Posted 2 months ago

“Excellent, considerate driver, easy to find and meet up with at baggage claim in LAX, comfortable car.”

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Posted 2 months ago

Dear David, Thank you for the excellent review. We’re thrilled you found the chauffeur considerate, easy to meet and the vehicle comfortable. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

“The driver Mr. Polyukhov was excellent. He was very helpful when my luggage didn't arrive with my flight. I had my small dog with me and he had a lovely blanket for her to cuddle up on. Very courteous. HIghly recommended.”

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Posted 2 months ago

Dear Katie, Thank you for the wonderful review. We’re thrilled to hear Mr. Polyukhov provided excellent, courteous assistance and assisted you with your luggage. We’re delighted you had a positive experience and appreciate the high recommendation. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 2 months ago

Blacklane GmbH is rated 4.7 based on 3,628 reviews