BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,412 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,412 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GREAT PRICES”

Helpful Report

Posted 2 years ago

“I had trouble getting the other parts of the box on the outside a black color”

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Posted 2 years ago

Hi DeTrevion, you need to find the hex code/RGB/CMYK values of your black color. You can then enter them as a background color on our editor to match. We hope that helps! Thanks!

Posted 2 years ago

“Having issues with the 3d mockup but overall good.”

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Posted 2 years ago

We're sorry about your problems, Martha. Remember, our web chat team is only a click away!

Posted 2 years ago

“Thank you for coupon”

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Posted 2 years ago

You're welcome, Bridgette!

Posted 2 years ago

“.”

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Posted 2 years ago

“I wouldve liked to add hex #s for the colors of multiple parts of my design”

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Posted 2 years ago

Athena, hex colors are now possible for some elements of design and more are coming. Stay tuned!

Posted 2 years ago

“Good”

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Posted 2 years ago

“It would be nice if there was a purchase order option on the check out page.”

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Posted 2 years ago

Hi Leanne. You can send all purchase orders to orders@boxup.com. Thanks!

Posted 2 years ago

“more coupons would be nice but very user friendly regardless”

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Posted 2 years ago

Hi Colleen. We regularly put out promos with coupon codes, so keep an eye out and join our mailing list! Thanks!

Posted 2 years ago

“The design system is 10x better than 3 other websites I tried. The pricing is by far the most reasonable!”

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Posted 2 years ago

Thanks, Isabel! We're glad you think so. We're very proud of our designer and we do our best to keep our prices competitive!

Posted 2 years ago

“SMOOTH PROCESS”

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Posted 2 years ago

“The newer designer works really well. I feel like the lead times are longer than they should be, and the rush charge seemed excessive considering your products are already premium priced.”

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Posted 2 years ago

Jonathan, we do our best to keep our turn times fast and our prices competitive, but we understand that you may not be satisfied with that and we will keep trying to make things as affordable and speedy as possible.

Posted 2 years ago

“I don't know if creating a custom box wasn't user friendly, or it was an issue with me the user. NONETHELESS, I got it! Can't wait to see the results.”

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Posted 2 years ago

Crystal, we try to make our designer as user-friendly as possible, but sometimes our customers still need help. That is why our web chat team is standing by to assist you if you need it. We're here to help you with your design!

Posted 2 years ago

“The text was not easy to work with. the rest was fine”

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Posted 2 years ago

We're sorry you think so, Eugene. We are constantly making improvements to our editor, so check back soon!

Posted 2 years ago

“Pretty intuitive site”

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Posted 2 years ago

Thanks, Jeffrey, we want it to be!

Posted 2 years ago

“So far so good!”

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Posted 2 years ago

Thanks, Zindzi! We think it will only get better!

Posted 2 years ago

“good quality”

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Posted 2 years ago

“design process was fairly simple and straightforward. i didnt get the product yet so i cant really review it.”

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Posted 2 years ago

We know you'll love it, Kimi! Thanks!

Posted 2 years ago

“I found your sight very user friendly!”

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Posted 2 years ago

We want it to be, Rachel! Thanks!

Posted 2 years ago

“love it”

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Posted 2 years ago

BoxUp is rated 4.7 based on 5,412 reviews