BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,412 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,412 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MADE EASY TO REORDER”

Helpful Report

Posted 2 years ago

We like to make it easy, Blanca! Thanks!

Posted 2 years ago

“ALL looks good, cant wait to get items.”

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Posted 2 years ago

We're excited for you to get them, Jimmy! Thanks!

Posted 2 years ago

“Did not let me use my WELCOMEPROOF coupon”

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Posted 2 years ago

“Great site!”

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Posted 2 years ago

“Pretty easy to use. Looking forward to seeing my first order.”

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Posted 2 years ago

We know you'll love it, Julie! Thanks!

Posted 2 years ago

“I couldn't edit the hex value background - I could only drag the color picker. There seemed to be nowhere to edit that.”

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Posted 2 years ago

Hi Dana. That feature is coming soon! Stay tuned!

Posted 2 years ago

“Good”

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Posted 2 years ago

“easy ordering process!”

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Posted 2 years ago

That's what we like to hear, Emily! Thanks!

Posted 2 years ago

“More expensive than before”

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Posted 2 years ago

I'm sorry to hear that you are unhappy with our prices, Christina. Unfortunately, prices have risen down the supply chain and, while we try to keep our prices as low as possible to stay competitive, we do have to raise them from time to time. We hope you'll come back to us soon.

Posted 2 years ago

“I have not received my boxes yet , so I cant really say.”

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Posted 3 years ago

We know you'll love them when you do, Brooke! Thanks!

Posted 3 years ago

“its ight”

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Posted 3 years ago

“was able to change my order had pick the wrong size”

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Posted 3 years ago

Good to hear, Jarmar. We want our customers to get their orders just right!

Posted 3 years ago

“first time using the site.”

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Posted 3 years ago

We hope it was a good experience, Nate!

Posted 3 years ago

“website was a little confusing but customer service very helpful”

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Posted 3 years ago

Jenn, we try to make our website accessible to everyone, but sometimes it isn't quite enough for inexperienced users. That's why we're glad our customer service team is there to help! Thanks!

Posted 3 years ago

“Good job”

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Posted 3 years ago

“Good”

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Posted 3 years ago

“I enjoyed this creative experience.”

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Posted 3 years ago

Great to hear, Avis! Thanks!

Posted 3 years ago

“I haven’t gotten the box yet but so far my experience has been amazing:) it was for a personal gift.”

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Posted 3 years ago

Our boxes make great gifts, Noemi! We hope the person you gave it to liked it!

Posted 3 years ago

“Easy to use - the template online looked different than what I sent my customer with some extra "flaps" but the 3D showed it just fine.”

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Posted 3 years ago

Pam, if you view the 3D view unfolded, you will see all the flaps. Some of them are not printed on because they are hidden when the box is assembled. Thanks for your business!

Posted 3 years ago

“Great, thanks.”

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Posted 3 years ago

BoxUp is rated 4.7 based on 5,412 reviews