BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,418 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first time sample order. Looking forward to future orders. Thanks! Tim”

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Posted 3 years ago

We look forward to them too, Tim! Thanks!

Posted 3 years ago

“easy”

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Posted 3 years ago

“Website was a little glitchy, had to reload the checkout for it to go through. Everything else was awesome!”

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Posted 3 years ago

“I wish you could input the color code when you are designing.”

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Posted 3 years ago

Be on the lookup Keeona. This is coming soon!

Posted 3 years ago

“Wish I could have custom sized boxes.”

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Posted 3 years ago

Denise, one of the ways we keep our prices low is by having 27 standard sizes of boxes we can offer so that our printers can work as efficiently as possible. Thanks!

Posted 3 years ago

“It's easy to use and looks good with the 3D custom design”

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Posted 3 years ago

We want to make it as easy as possible, Isabelle. Thanks!

Posted 3 years ago

“Good”

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Posted 3 years ago

“quick and easy”

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Posted 3 years ago

We try to make it both every time, Alex. Thanks!

Posted 3 years ago

“Having issues, but Ryan helped me through it.”

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Posted 3 years ago

Ryan is always there to help, Deb! We're glad to hear your problem was solved!

Posted 3 years ago

“The ordering process is not very user friendly. Kirsten was very helpful, thank goodness you have a chat option because that was very frustrating,”

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Posted 3 years ago

Hello Gina. Thank you for your feedback. We will make sure to pass along your compliment to Kirsten!

Posted 3 years ago

“none”

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Posted 3 years ago

“This was my first time using this site and it was great until I got to the checkout. I couldn't pay using my credit card. I tried multiple cards and a continued error. It would have given 5 stars if not for that.”

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Posted 4 years ago

Tamara, we are sorry you had problems with your credit cards. We are working on rectifying the issue. Thanks for the feedback.

Posted 4 years ago

“..”

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Posted 4 years ago

“Had some issues with processing my credit card payment but Glenda was able to help me.”

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Posted 4 years ago

Glenda is a treasure, Whitney. We're so glad to have her and it's great that she could help you!

Posted 4 years ago

“Had a little trouble but overall goodexperience”

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Posted 4 years ago

Sorry to hear you had a little trouble, Ezinne. Feel free to reach out to our customer service team any time you need help via our web chat function.

Posted 4 years ago

“abc”

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Posted 4 years ago

“Relatively easy to use...would like to see some more convenient features for non-designers but other than that, the experience was great!”

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Posted 4 years ago

Thanks for your feedback, Michele. We have a whole new website coming, so stay tuned!

Posted 4 years ago

“n/a”

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Posted 4 years ago

“I could not pay with my credit card, I tried twice but was declined.”

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Posted 4 years ago

Thank you for your feedback. We are looking into the issue. Please let our Customer Service team know if you continue to have this issue. Please try using Paypal for now to see if you can get your order through.

Posted 4 years ago

“first order went smooth. additional feedback can be provided upon material receipt.”

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Posted 4 years ago

We're glad it went well for you, Matt. We hope you're very happy with your boxes!

Posted 4 years ago

BoxUp is rated 4.7 based on 5,418 reviews