BoxUp Reviews

Name: BoxUp
Address: 1303 East Industrial Drive, Terre Haute, IN,, 1303 East Industrial Drive, Terre Haute, IN,, Indiana
Rating: 4.69

4.7 Rating 5,418 Reviews

93 %

of reviewers recommend BoxUp

4.7

Based on 5,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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BoxUp 5 star review on 11th December 2025

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no”

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Posted 4 years ago

“So far I am pleased with Boxup. The online chat was very helpful and I am excited to see how my boxes will turn out.”

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Posted 4 years ago

Thanks, Michael. We're glad you're excited. We know you'll love your boxes!

Posted 4 years ago

“shipping should be free on 2nd order”

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Posted 4 years ago

Thank you for your feedback Alee.

Posted 4 years ago

“This was my first time using Illustrator, so your 3D generator was a huge help ensuring my work was correct.”

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Posted 4 years ago

Thanks, Nathan. We are glad the 3D generator helped. We hope you're very satisfied with your boxes!

Posted 4 years ago

“Easy purchasing process. Looking forward to seeing the finished product!”

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Posted 4 years ago

We're sure you'll be very happy with your boxes, Josh. Thanks!

Posted 4 years ago

“Website is easy to use. Hopefully there aren't bad cuts this time around. I have ordered twice from you. The first order was perfect. The second order had some bad cuts and I didn't catch them until many months later. At the time I tried to get a refund on the ones that were bad, but kindof got a runaround. I will make sure to inspect the product thoroughly right when they arrive this time so I can get that resolved if there is a problem on this order.”

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Posted 4 years ago

Hello John. Corrugated is a natural material that will have imperfections in it at times. Boxes can get slightly bent on the edges but can easily be put back in place. If this is not what you are referring to in the boxes, please reach back out so we can handle the issue.

Posted 4 years ago

“Unable to process my credit card payment. Spoke with a representative by the name of Brittney and she was able to give me the option to be invoiced and receive it via email to complete the transaction.”

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Posted 4 years ago

Thank you for your feedback Chelsea

Posted 4 years ago

“good”

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Posted 4 years ago

“resizing image was challenging, fixing image resolution wasn't clear”

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Posted 4 years ago

Thank you for your feedback Tara.

Posted 4 years ago

“Great quality. Easy re-ordering process.”

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Posted 4 years ago

Thanks, Christian. We try to have the best quality and make things as easy for our customers as possible.

Posted 4 years ago

“When time isn't a factor, your site is wonderful”

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Posted 4 years ago

Thank you for the review Ben. Would you be able to explain what you mean a little bit more in detail? We are continually trying to improve our site.

Posted 4 years ago

“Online design function - had difficulty lining up individual items to fit within the parameters of box sides/surfaces.”

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Posted 4 years ago

Thank you for your feedback Christie. We are in the process of updating our editor and will make sure to keep your feedback in mind!

Posted 4 years ago

“This is my first experience so I'll say good for now”

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Posted 4 years ago

Annette, we hope your experience continues to be good and we hope you enjoy your boxes. Thanks!

Posted 4 years ago

“Great site”

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Posted 4 years ago

“I like the web.”

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Posted 4 years ago

Thanks, Franceska. We've worked very hard on our website so we're glad you like it!

Posted 4 years ago

“easy transaction”

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Posted 4 years ago

“I have no additional comments.”

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Posted 4 years ago

“Good Customer Service”

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Posted 4 years ago

Thanks, Juan. Customer service is something we pride ourselves on!

Posted 4 years ago

“very helpful chat assistance”

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Posted 4 years ago

Thanks, Mara. We try to be as helpful as we can on chat.

Posted 4 years ago

“good”

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Posted 4 years ago

BoxUp is rated 4.7 based on 5,418 reviews