“Outstanding prices and excellent customer service. I would definitely use them again for my wheel and tire purchases. Would give them a 5 star; however the visibility on my order status was lacking. It shipped on time and received on time, but I had to call after 4 days of no updates on their website.”
“in the future you are # one for my orders , during this time of so much turmoil my order came across Canada with a very reasonable amount of time , so thank you very much , you will hear from me in the future .”
“Ordered tires 10 days ago so I can commute 1hr to new job on Monday (today is Friday). No tires yet, no way to track as order ‘has been shipped’. Won’t be at home if tires do arrive or are returned to local shipping depot? Praying my rotten tires don’t blow on way to work”
“Hi there,
I’m not one to post reviews on the things that I purchase online very often, but I will here though. Mainly due to the shipping and online order process. I ordered a set of wheels to be shipped across Canada up to northern Alberta on Friday Aug 5th, and on Tuesday morning on the 9th, my wheels were at my front door. The wheels were in perfect shape, packaged properly and without any damage.
Just outstanding work Capital Auto Parts!
Very much appreciated, thank you.
-Frank”
“Absolutely satisfied with whole process. I first bought tires just to find out they are no longer available, so I changed order and everything went smoothly. Thank you very much.”
“Ordered 4 Autobahn Black rims and on first order 2 out of 4 had paint defects on front face?? The 2 replacement rims sent were defective too. Told Kirby to inspect before shipping replacements and the 1st 2 replacements were not inspected. Capitals standard policy must include inspection before sending replacements. One good thing about Capital is they did not give up until the customer got what he paid for. Lots of haste for a customer.”
