Cayrus World of Finishing Reviews

Name: Cayrus World of Finishing
Address: Bumpers Farm Industrial Estate, Unit 5 Glenmore Business Park, Vincients Rd, Chippenham, Wiltshire
Rating: 4.78

4.8 Rating 437 Reviews

95 %

of reviewers recommend Cayrus World of Finishing

About Cayrus World of Finishing:

Cayrus World of Finishing are UK flooring profiles experts. We provide a wide range of solutions for both commercial and domestic use, including simple door stops, skirting boards, door thresholds and stair nosings. Our tailored services, design and specifications allow us to meet individual needs at competitive prices. With over 20 years of experience in the industry, we are proud to offer our customers a high-quality service that they can trust.

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Phone:

01249 588599

Email:

office@cayrus.co.uk

Location:

Bumpers Farm Industrial Estate,
Unit 5 Glenmore Business Park, Vincients Rd,
Chippenham
Wiltshire
SN14 6BB

Cayrus World of Finishing 5 star review on 27th June 2024

Kevin Delaney

Cayrus World of Finishing 5 star review on 29th May 2024

Lynsey Needham

Cayrus World of Finishing 5 star review on 22nd April 2024

Michelle Mazzocco

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still do not have my order the lady in the customer service very nice but still no product”

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Posted 1 month ago

“Not received my order yet”

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Posted 3 months ago

“Broke when fitting”

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Posted 3 months ago

“I haven't received my purchase.”

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Posted 8 months ago

“Not delivered yet. Please stop using Evri as your courier”

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Posted 1 year ago

“regardless of what they sell or how good it is, they are sending spam.”

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Posted 1 year ago

“Asked for order cancellation 5 minutes after making the order on a Saturday. Two days later on Monday I called 3 times in the morning, no one picked up. I left voicemails also. Midday on Monday you processed the order still and have not even returned communications. Genuinely the worst consumer experience I have had in several years.”

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Posted 1 year ago

“I paid for nx day delivery it arrived late when I phoned the lady who is apparently the owner to Sabrina Janik refused to reimburse my nx day delivery costs & told me to read the T&C small print she was aggressive & blunt I try to calmly explain that I have paid for an extra service promoted on your web site which was not fulfilled she still refused . RUDE POOR SERVICE”

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Posted 1 year ago

Dear Ahmet, Thank you for taking the time to share your feedback with us. We sincerely apologise for any inconvenience you experienced due to the delay in your next-day delivery. We understand how important timely delivery is to our customers, and we strive to meet these expectations consistently. Upon reviewing your order, we can confirm that your items were dispatched promptly and in accordance with the next-day delivery service you selected. Unfortunately, despite our best efforts, there are rare occasions where our courier partners experience unforeseen delays, which are beyond our control. We empathise with your situation and the frustration it has caused. We want to assure you that our terms and conditions, including our delivery policies, are designed to be transparent and easily accessible to all our customers. We regret if there was any misunderstanding regarding the courier's liability for delays, and we always aim to communicate this information clearly. During our conversation, we did offer a full refund and the option to stop the shipment, which was declined. We appreciate your feedback regarding the service you received during your call. It is never our intention to come across as aggressive or blunt, and we apologise if the interaction did not meet the high standard of customer care we are committed to providing. Our goal is to offer supportive and understanding service, even when navigating challenging situations. We are relieved to hear that your parcel arrived the following morning and hope that it met your expectations. Warm regards, Sabrina

Posted 1 year ago

“Item came snapped in half”

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Posted 2 years ago

Sorry to hear that this happened, I believe we have sorted this out for you now. Thank you for your feedback.

Posted 2 years ago

“Diabolical delivery service FedX - package still not delivered - note left for driver - now told I have to pick up from their depot - a sixty mile round trip !!! Please contact me to discuss ASAP”

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Posted 2 years ago

Hi, we're so sorry to hear about the delivery issues you faced with Fedex. I believe we have spoken with you regarding the problem and we have sent a replacement. As you can see from our other great reviews this isn't the standard we expect from our couriers, we will be looking further into this. Please don't hesitate to contact us again if you have any further questions.

Posted 2 years ago

Cayrus World of Finishing is rated 4.8 based on 437 reviews