Cottage Beams Reviews

Name: Cottage Beams
Address: Cottage Beams Goosemoor Organics, War Field Lane, Leeds, North Yorkshire
Rating: 4.87

4.9 Rating 383 Reviews

97 %

of reviewers recommend Cottage Beams

4.9

Based on 383 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cottage Beams 5 star review on 6th May 2025

172

Anonymous

Anonymous // 01/01/2019

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“I am very pleased with my Beam Thank you to all who did it so well ln fact l Lv it”

Cottage Beams 5 star review on 18th December 2024

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Posted 4 months ago

“Very very impressed and its solid”

Cottage Beams 5 star review on 17th December 2024

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Posted 4 months ago

“Staff were always polite and helpful when I contacted Cottage Beams and the beam itself is really a feature in our home. I would happily deal with them again.”

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Posted 4 months ago

“Easy to deal with. Beam arrived very well packaged. Fixing kit was simple to use. Colour was exactly as the website images.”

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Posted 4 months ago

“Excellent quality better than what I was expecting”

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Posted 4 months ago

“We’re over the moon with our beam, it’s beautiful and exactly what we wanted but the communication/customer service after ordering was poor which really let the company down. There was no communication about the delivery date, I had to chase multiple times and the goal post kept getting pushed back from when I was originally told but only when I rang to find out. We had builders booked in to fit the beam and it messed them around and just made the whole situation more stressful than it needed to be. Shame because the product is perfect and the website is super easy to use and see what you’re ordering.”

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Posted 4 months ago

“Very pleased with the beam. Looks beautiful now in place above our wood burner. One big criticism ... the all important screws were bent. They presumably didn't get picked up when passing through quality control!”

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Posted 4 months ago

“We absolutely love our mantle.it fits perfectly,and will have our Christmas wreath on it this aft. Thank you very much. Andrew and Anne-e”

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Posted 4 months ago

“Beautiful... fits & looks perfect... exactly what we wanted. Thank you.”

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Posted 5 months ago

“Really nice website which made choosing our perfect beam for our new fireplace really easy. Good communication when I asked a query about most suitable fittings. Beam well packaged and delivered securely and timely by UPS.”

Cottage Beams 5 star review on 30th November 2024

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Posted 5 months ago

“Really great. I am in love with my new mantelpiece it looks stunning above my fireplace.”

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Posted 5 months ago

“Ordering something like this without seeing it felt risky but we could not be happier with our choice. The order process was very straightforward and the delivery was first class. The shelf itself is superb, a beautiful piece of wood crafted to perfection. Would highly recommend this company.”

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Posted 5 months ago

“All fine with order - as always.”

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Posted 5 months ago

“I would recommend Cottage Beams for the quality product that I brought. The 5 shelves that were brought exceeded my expections A++++”

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Posted 5 months ago

“The beam we ordered is absolutely beautiful, looks really lovely, good reclaimed oak, was very pleased with it , good quality, very happy , would definitely use them again, ordering was very easy.”

Cottage Beams 5 star review on 19th November 2024

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Posted 5 months ago

“Excellent customer support from Shirley when my delivery was missing and a very high quality beam, which looks great in my front room.”

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Posted 5 months ago

“Absolutely beautiful changed the whole look of the room. Great design for fitting simple and easy instructions. Would definitely recommend.”

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Posted 5 months ago

“lovely website - appealing products just what I was looking for.”

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Posted 5 months ago

“Absolutely delighted with my purchase. Woukd highly recommend”

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Posted 6 months ago

“Brilliant quality and easy installation. Really give the log burner the finishing touch.”

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Posted 6 months ago

Cottage Beams is rated 4.9 based on 383 reviews