Cottage Beams Reviews

Name: Cottage Beams
Address: Cottage Beams Goosemoor Organics, War Field Lane, Leeds, North Yorkshire
Rating: 4.87

4.9 Rating 338 Reviews

97 %

of reviewers recommend Cottage Beams

4.9

Based on 338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Cottage Beams 5 star review on 30th November 2024

142

Anonymous

Anonymous // 01/01/2019

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“Excellent quality better than what I was expecting”

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Posted 1 day ago

“We’re over the moon with our beam, it’s beautiful and exactly what we wanted but the communication/customer service after ordering was poor which really let the company down. There was no communication about the delivery date, I had to chase multiple times and the goal post kept getting pushed back from when I was originally told but only when I rang to find out. We had builders booked in to fit the beam and it messed them around and just made the whole situation more stressful than it needed to be. Shame because the product is perfect and the website is super easy to use and see what you’re ordering.”

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Posted 2 days ago

“Very pleased with the beam. Looks beautiful now in place above our wood burner. One big criticism ... the all important screws were bent. They presumably didn't get picked up when passing through quality control!”

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Posted 2 days ago

“We absolutely love our mantle.it fits perfectly,and will have our Christmas wreath on it this aft. Thank you very much. Andrew and Anne-e”

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Posted 5 days ago

“Beautiful... fits & looks perfect... exactly what we wanted. Thank you.”

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Posted 1 week ago

“Really nice website which made choosing our perfect beam for our new fireplace really easy. Good communication when I asked a query about most suitable fittings. Beam well packaged and delivered securely and timely by UPS.”

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Posted 1 week ago

“Really great. I am in love with my new mantelpiece it looks stunning above my fireplace.”

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Posted 2 weeks ago

“Ordering something like this without seeing it felt risky but we could not be happier with our choice. The order process was very straightforward and the delivery was first class. The shelf itself is superb, a beautiful piece of wood crafted to perfection. Would highly recommend this company.”

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Posted 2 weeks ago

“All fine with order - as always.”

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Posted 3 weeks ago

“I would recommend Cottage Beams for the quality product that I brought. The 5 shelves that were brought exceeded my expections A++++”

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Posted 3 weeks ago

“The beam we ordered is absolutely beautiful, looks really lovely, good reclaimed oak, was very pleased with it , good quality, very happy , would definitely use them again, ordering was very easy.”

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Posted 3 weeks ago

“Excellent customer support from Shirley when my delivery was missing and a very high quality beam, which looks great in my front room.”

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Posted 1 month ago

“Absolutely beautiful changed the whole look of the room. Great design for fitting simple and easy instructions. Would definitely recommend.”

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Posted 1 month ago

“lovely website - appealing products just what I was looking for.”

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Posted 1 month ago

“Absolutely delighted with my purchase. Woukd highly recommend”

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Posted 1 month ago

“Brilliant quality and easy installation. Really give the log burner the finishing touch.”

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Posted 1 month ago

“Hi, The Beams and shelves were perfect and exactly what I needed. Well made and authentic. Thank you!”

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Posted 1 month ago

“Excellent company fantastic product the customer service is probably the best I’ve ever experienced kept me updated and even pushed the product I ordered through a little quicker following an email from myself requesting early delivery would highly recommend this company and will certainly use them in the future 5 stars and more 👍👍👍”

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Posted 1 month ago

“Very pleased with my oak fireplace beam from Cottage Beams. Exactly as described, delivered within the advertised timescale, and well packaged. A beautiful piece of oak superbly finished. I will have no hesitation buying from Cottage Beams again in the future.”

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Posted 1 month ago

“Very helpful company, the delivery was held until we returned from holiday and then sent out to us very quickly when I called them to let them know we were ready for delivery. Great customer service!”

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Posted 1 month ago

Cottage Beams is rated 4.9 based on 338 reviews