Cottage Beams Reviews

Name: Cottage Beams
Address: Cottage Beams Goosemoor Organics, War Field Lane, Leeds, North Yorkshire
Rating: 4.87

4.9 Rating 382 Reviews

97 %

of reviewers recommend Cottage Beams

4.9

Based on 382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cottage Beams 5 star review on 26th April 2025

171

Anonymous

Anonymous // 01/01/2019

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“Very helpful and friendly when ordering. My order arrived in stated time and was well wrapped. Would recommend.”

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Posted 20 hours ago

“Fantastic beam and fantastic service! Very helpful when I had made a mistake and went above and beyond to help me out. The beam looks great in our front room. Top products and top service. Highly recommended!”

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Posted 2 days ago

“I have only ordered samples so far which are extremely helpful and a good size of sample”

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Posted 2 days ago

“Great product! It looks amazing.”

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Posted 4 days ago

“Excellent products, would highly recommend”

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Posted 5 days ago

“Thank you very much for my rustic oak fire surround. Your service was outstanding. The beama are beautiful, very heavy and rustic, just what we wanted. I am sorry we don't have a photo yet. The builder hasn't quite finished the prep work x”

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Posted 6 days ago

“Bought some shelves for the kitchen. I was initially worried that they would be too heavy for our plasterboard wall but the fixings that were supplied made the job easy. The shelves are lovely and chunky exactly what I was after. I would definitely recommend cottage beams to anyone I know.”

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Posted 1 week ago

“Lovely floating oak shelves; quality oak and perfectly finished. Straight forward to fit and once up, feel solid and secure. Very pleased with the shelves.”

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Posted 1 week ago

“Ordered a white oak rustic farmhouse fire surround it's beautiful l am so very pleased with be ordering some more things from this company for sure”

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Posted 1 week ago

“Very happy with the oak beam / mantle provided by Cottage Beams. Easy to order with plently of size options and delivered about 2 weeks later and reasonably priced. Recommended.”

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Posted 1 week ago

“Brilliant products & excellent customer service. Many thanks.”

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Posted 1 week ago

“A great selection of beams available and packed & shipped promptly.”

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Posted 1 week ago

“Good service, brilliant to put up, easy and looks smashing!”

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Posted 3 weeks ago

“Easy to use website, fast delivery and good communication, Product is of good quality . My only criticism would be that the product does not come with a fitting template or instruction , it’s just the wall plugs and screws.”

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Posted 3 weeks ago

“Really impressed with the service provided by cottage beams. I would definitely use them again and recommend them to family and friends. 1st class service.”

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Posted 1 month ago

“I am really pleased with the shelves and the fire surround I ordered. They were very well packaged and communication was good. I did test out the customer service to its max as I had originally ordered the wrong size, they fixed that and then they didn’t arrive, they fixed that and then I lost one of the raw plugs and they fixed that. It was easy to contact someone and I felt that they went above and beyond to support. The delivery didn’t arrive on time but that wasn’t their fault and they worked tirelessly with UPS to get them delivered and kept me updated every step of the way.”

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Posted 1 month ago

“Wanted a beam for above our log burner. We went to the showroom to confirm the colour and finish we wanted. The gentleman was extremely helpful showing us examples of the different finishes and colours. We wanted a different length than what was on their website & he assured us that wouldnt be a problem. We ordered it & 10days later it arrived. Its perfect, absolutely lovely & really finishes off our fireplace. l can't recommend them enough,extremley helpful,the craftmanship is outstanding & they were in my opinion very quick.”

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Posted 1 month ago

“Beam was perfect First Class COMPANY l was bothered as l kept ringing Nobody answered I emailed them Slow response then it arrived just need better communication with costomer Then l would rate 10 out 10”

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Posted 1 month ago

“Love the beam as it totally completes the stove installation. Excellent quality.”

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Posted 1 month ago

“The beam we received exceeded expectations. It is soooo lovely , well made and heavy . Couldn't have asked for better thankyou. We are delighted with it. The company were great and packaging and delivery was also great. Well done cottage beams . We would highly recommend 👌”

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Posted 1 month ago

Cottage Beams is rated 4.9 based on 382 reviews