Cottage Beams Reviews

Name: Cottage Beams
Address: Cottage Beams Goosemoor Organics, War Field Lane, Leeds, North Yorkshire
Rating: 4.87

4.9 Rating 383 Reviews

97 %

of reviewers recommend Cottage Beams

4.9

Based on 383 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cottage Beams 5 star review on 6th May 2025

172

Anonymous

Anonymous // 01/01/2019

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“Hi, The Beams and shelves were perfect and exactly what I needed. Well made and authentic. Thank you!”

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Posted 6 months ago

“Excellent company fantastic product the customer service is probably the best I’ve ever experienced kept me updated and even pushed the product I ordered through a little quicker following an email from myself requesting early delivery would highly recommend this company and will certainly use them in the future 5 stars and more 👍👍👍”

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Posted 6 months ago

“Very pleased with my oak fireplace beam from Cottage Beams. Exactly as described, delivered within the advertised timescale, and well packaged. A beautiful piece of oak superbly finished. I will have no hesitation buying from Cottage Beams again in the future.”

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Posted 6 months ago

“Very helpful company, the delivery was held until we returned from holiday and then sent out to us very quickly when I called them to let them know we were ready for delivery. Great customer service!”

Cottage Beams 5 star review on 20th October 2024

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Posted 6 months ago

“Absolutely wonderful quality beam. This has clearly been crafted by expert carpentry work. It is exacly what I wanted, and is well worth the wait for delivery. The whole experience from ordering to delivery was seamless.”

Cottage Beams 5 star review on 18th October 2024

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Posted 6 months ago

“Excellent look and quality my only issue is it was delivered with a dollop of some kind of wax on the side of the beam which has stained it”

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Posted 6 months ago

“Lovely beam, delivered well packaged would order again”

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Posted 6 months ago

“Ordered a warm oak beam as a mantle for our living room fireplace. Arrived a week later, exact dimensions as ordered, reasonably easy to fit to wall and looks fantastic. The beam has knots and cracks and looks aged as advertised and the tone is warm as per website pictures. Spot on, very much recommended. Thanks for a lovely piece of workmanship.”

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Posted 6 months ago

“Great service and great products. We are very pleased with our purchases.”

Cottage Beams 5 star review on 12th October 2024

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Posted 6 months ago

“The website is easy to use, and they have a wide variety of sized beams and shelves to choose from. Delivery and communication regarding delivery was good and so was the courier company. Highly recommend”

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Posted 6 months ago

“Great company everything seamless and straightforward”

Cottage Beams 5 star review on 10th October 2024

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Posted 6 months ago

“Perfect..looks amazing.Had rustic oak dark mantel piece.”

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Posted 7 months ago

“Ordered a fire place surround and alcove shelves in natural rustic for our 200 year old cottage. Cannot fault customer service, quality, fittings all superb. Would definitely recommend”

Cottage Beams 5 star review on 25th September 2024

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Posted 7 months ago

“Pleased with the oak beam but the fixings to put it in place are so badly made, out of line and bent, I have had to buy some more to get the shelf level.”

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Posted 7 months ago

“Stunning product & service. Went above & beyond to answer all my queries and I would highly recommend to everyone. I will definitely be back to order some matching shelves!”

Cottage Beams 5 star review on 13th September 2024

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Posted 7 months ago

“I am very happy with my new fire place beam. Excellent service. Just waiting for someone to fix it to my wall 😄”

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Posted 7 months ago

“Excellent quality”

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Posted 7 months ago

“Great beam for over fireplace. Great customer service. Will be using this company again”

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Posted 8 months ago

“The general service and the beam, is good. Useless delivery company, though”

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Posted 8 months ago

“Based upon the good reviews regarding quality craftsmanship, we decided to use this company to order a solid oak beam for above the fireplace. We were not disappointed. The oak beam arrived quickly and came in good strong packaging to protect the product from damage. The fitting instructions can be found on the company website and were easy to follow. The oak beam is absolutely beautiful and really makes a difference to the overall look of the lounge. We are very glad we chose Cottage Beams and we will certainly be using this company again in the future.”

Cottage Beams 5 star review on 23rd August 2024

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Posted 8 months ago

Cottage Beams is rated 4.9 based on 383 reviews