“Item arrived well packed and on time. Good communication.
The light looks amazing up. I shopped around and CP Electric were the cheapest. Great product. Very happy with service. I would use again.”
Thank you so much for your amazing 5-star review, Sharon! We're thrilled to hear that your item arrived well packed and on time, and that you found our communication helpful. It’s fantastic to know the light looks amazing in your space! We're glad to have been the best price you found, and we truly appreciate your kind words about our service. We look forward to serving you again in the future! Enjoy your new light!
Cp Electrical Team
“The item I saw was on at a great price, delivery took a little longer than I first thought & I would have been on holiday when they wanted to deliver, I gave them a call & it was noted, on my return delivery was arranged & I was well updated with delivery times, my item & crystal chandelier, arrived well packaged & was handled with care, and it looks fab in its new home!!!”
Thank you so much for your wonderful 5-star review, Wendy! We’re delighted to hear that you found a great price on your crystal chandelier and that our team was able to accommodate your delivery needs. It’s fantastic to know that the item arrived safely and looks fabulous in your home! Your kind words mean a lot to us, and we truly appreciate your support. If you ever need anything else, don’t hesitate to reach out! Enjoy your beautiful chandelier!
Cp Electrical Team
“Beautiful lampshades arrived very quickly - thank you. I was uncertain about the fittings and gave the company a call. Sensible answer received - "wait until they arrive and see whether you need anything else!"”
Thank you so much for your fantastic 5-star review! We're thrilled to hear that your lampshades arrived quickly and that our team could assist you with your fitting concerns. We always strive to provide sensible advice, and it’s great to know you felt supported. If you need anything else in the future, please don't hesitate to reach out. Enjoy your beautiful new shades!
Cp Electrical Team
“Order was recieved late - this was never communicated
Order was split across 2 delivery dates- never communicated
Both items are now in my possession - both of which are bent . Awaiting resolution...”
Dear Siobhan, Thank you so much for taking the time to share your feedback about your recent experience with Cp Electrical. We truly appreciate your honesty and your willingness to let us know about the issues you encountered.
Firstly, we would like to apologize for the inconvenience caused by the late receipt of your order and the lack of communication regarding the split across two delivery dates. i can see that we did email you the two tracking links and we also emailed you to advising you we would be delivering on two different dates but received no replies on ether emails ... please could you check your junk box?
Furthermore, we understand how disappointing it must be to receive both items in a damaged condition. We sincerely apologize for this on behald of Laura Ashley Lighting and assure you that we are committed to finding a resolution for you promptly, we have report this to Laura Ashley lighting so that they make improvements to their packaging to avoid this happening to future orders for this product. You mention that your issue has not been resolved? have you tried to contact us as i can see no notes on your order that you have a called us? and we have received no emails from you either? - our email address is info@cpelec.co.uk for reference.
Should you require any assistance please contact us on 0191 482 4443 as it looks like you aren't receiving our correspondence by email.
Thank you so much, Alan, for taking the time to leave us such a fantastic 5-star rating for Cp Electrical! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're glad our range of table lamps exceeded your expectations and that our service met your needs. Your satisfaction is our top priority, and it's wonderful to know that we were able to provide you with excellent products and a great customer experience.
Dear Fiona,Thank you so much for giving Cp Electrical a 5-star rating! We truly appreciate your feedback and support.
We are thrilled to hear that you found our service to be excellent. Customer satisfaction is our utmost priority, and we are delighted to know that we were able to meet your expectations.
Thank you for sharing an image too! :)
