“Sizing is completely off on this product order at least 2 sizes larger.
I would also like to comment that the team at CK did contact me and offered me a replacement store credit or full refund for this item and was given free postage to return as it was a online purchase.
Your customer service is second to none.
Thank you”
Hey Bradley,
So sorry to see the sizing wasn't quite right!
I cannot see any communication from you so far regarding this one so I have reached out via email to get this resolved.
I look forward to speaking with you
Thanks, Madi
Hey Matilda,
So sorry to see the sizing wasn't quite right!
I cannot see any communication from you so far regarding this one so I have reached out via email to get this resolved.
I look forward to speaking with you
Thanks, Madi
“Culture kings not only had what I was after but was at a lower price then advertised at other stores.
The parcel was packed and posted promptly
Great service”
“Company did not foresee the online expectations of COVID & Xmas regarding online sales so they believe that if you paid for priory postage than you would have received earlier. Unfortunately I paid regular so my deliver can and will take total duration of time. Post doesn’t have anything to do with how you manage your business. Despatch of sales aren’t sent out I. Order regardless of post you pay”
Hey Charles,
I can see your parcel was delivered well within the estimated time frame but I do not want to leave you unhappy with your experience.
I have reached out via email to get this resolved.
Look forward to hearing from you.
Thanks,
Madi
