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Culture Kings Reviews
4.5
Rating
5,946
Reviews
87
%
of reviewers recommend
Culture Kings
Company
Reviews
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Reviews
3,570
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1800 104 346
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Culture Kings
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"I have had a bad experience as could not get full refund of an item I have not even use as it was a wrong size and store did not have any other size to offer me. I called to try arrange a full refund and no luck which means they do not care about costumers even we do make our way to drop off the item in perfect brand new conditions. What a shame. Will never buy it again w CK."
Anonymous
"I have had a bad experience as could not get full refund of an item I have not even use as it was a wrong size and store did not have any other size to offer me. I called to try arrange a full refund and no luck which means they do not care about costumers even we do make our way to drop off the item in perfect brand new conditions. What a shame. Will never buy it again w CK."
Anonymous
"I really liked this brand. Placed my first order. My address was auto populated by Facebook and sent to the wrong address without confirmation. I informed Lakota to cancel my order prior to shipping. She took days to respond and it was too late. Refused to help or offer a credit. Very disrespectful, terrible customer service. They feel like a scam to me which is a shame cause I had high hopes. I'm attaching an email response I got from Lakota for context to show just how unprofessional and rude Culture Kings is. STAY AWAY!"
Chris Owen
"I really liked this brand. Placed my first order. My address was auto populated by Facebook and sent to the wrong address without confirmation. I informed Lakota to cancel my order prior to shipping. She took days to respond and it was too late. Refused to help or offer a credit. Very disrespectful, terrible customer service. They feel like a scam to me which is a shame cause I had high hopes. I'm attaching an email response I got from Lakota for context to show just how unprofessional and rude Culture Kings is. STAY AWAY!"
Chris Owen
"If there was an option to give zero stars, Culture Kings would be the prime candidate. My experience with their customer service has been nothing short of a complete and utter nightmare. I reached out to them for a simple request: to ship my order to Bulgaria, which they assured me was possible. But in a turn of events that feels like a bad joke, my order ended up being sent to Miami \u2014 a place I have no connection to.\r\n\r\nThe horror began when I tried to rectify this egregious mistake. Culture Kings' customer support might as well be a ghost service because all my urgent emails and messages might have gone into a black hole. Their response time is atrociously slow, and when they do find the time to grace you with a reply, it's nothing but unhelpful, templated responses that do nothing to address the situation at hand.\r\n\r\nBut it gets worse. Not only did they fail to correct the delivery address, but they also left me completely in the lurch, ignoring my pleas for help. The lack of accountability is staggering. It's as if once they have your money, you cease to exist for them. Their support is an illusion, a faint promise of help that never materializes.\r\n\r\nI have been patient, I have been persistent, but Culture Kings has been consistently appalling. They've transformed online shopping from a convenience into a convoluted catastrophe. Their disregard for customer satisfaction is blatant, and their incompetency is on full display.\r\n\r\nTo anyone considering shopping with Culture Kings: run the other way. Save your money, save your time, and spare yourself from the inevitable frustration that comes with dealing with this company. They're not just a letdown; they're a masterclass in how to be the worst. Culture Kings is not just dropping the ball; they're throwing it into the abyss of customer service failures.\r\n\r\nDo yourself a favor and find a retailer that respects its customers and understands the basics of e-commerce. Culture Kings clearly doesn't. Scammers is a term I don't use lightly, but how else can you describe a company that takes your money and offers you a headache in return?"
Adrian Zurkov
"Bought a necklace for a Christmas Present and it had a huge black blemish on the chain \r\nI thought the Culture King branding was good quality apparently NOT \r\nI'm so embarrassed and yet to receive store credit \r\nCustomer Service not existent once they have your money"
Anonymous
"Bought a necklace for a Christmas Present and it had a huge black blemish on the chain \r\nI thought the Culture King branding was good quality apparently NOT \r\nI'm so embarrassed and yet to receive store credit \r\nCustomer Service not existent once they have your money"
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//
01/01/2019
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Christine Heron
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“
I’m sorry I usually don’t have any problems with Culture Kings but I don’t not receive this parcel as I’m in the process of getting a answer from Australia Post on where my parcel is so at the moment I can’t review this product
”
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Posted 4 years ago
Sachin Patel
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“
The product material wise is very good and plus packing was awesome. Love it
”
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Posted 4 years ago
Joelene Knight
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“
I still haven’t received my order!
”
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Posted 4 years ago
Hey Joelene, We have reached out to you via email and would love to get this all resolved if you could please reply at your earliest convenience :)
Posted 4 years ago
Anonymous
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“
Not a top that is true to size and wasn’t mentioned
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Posted 4 years ago
Syed Ali
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“
It’s good and comfortable also
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Posted 4 years ago
Harley Sommerville
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“
Looks perfect the band is a bit uneven on one side though. Not to bother.
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Posted 4 years ago
Anonymous
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“
Service was prompt and wrapped well. More than happy to use again.
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Posted 4 years ago
Reikin Shakya
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“
Arrived in time. it was also in a nice Culture Kings package. Very happy with the product. The T shirt is high quality.
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Posted 4 years ago
Billy Masterton
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“
They are one pre fire pair of jeans
”
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Posted 4 years ago
Laura Rogers
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“
Choice product!! Always a pleasure x
”
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Posted 4 years ago
Kristan Delbridge
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“
Love all the products I’ve purchased, only criticism I have is the consistency in sizes!!
”
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Posted 4 years ago
Adam T
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“
Took a while but yea I’m happy with their services
”
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Posted 4 years ago
Michael Younan
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“
Easy raffle to enter and appreciate the communication before and after the process. Also super fast delivery
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Posted 4 years ago
Keith Yeo
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“
Came well packaged but took a long time
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Posted 4 years ago
Nora Ferrer
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“
Nice box and pouch
”
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Posted 4 years ago
Anonymous
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“
delivery was quick
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Posted 4 years ago
Mokai Daly
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“
Great service!!
”
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Posted 4 years ago
Liam Silby
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“
Mad gears, only good wen the deals come thru tho, pretty $$$$$
”
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Posted 4 years ago
Kristy Adamson
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“
Have had great service with Culture Kings buying online. Very popular with male relatives. 😀👍🏼
”
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Posted 4 years ago
Priscila Arrabal
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“
Better off shopping in store.
”
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Posted 4 years ago
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Culture Kings
is rated
4.5
based on
5,946
reviews
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