Hey Eric,
Thanks for the feedback. I’m so sorry you have received a faulty item :(
I can see you have yet to email us and let us know of this issue so I have just reached out to you via email to get this one resolved! Looking forward to hearing from you.
Thanks, Madi
Hey Wendy
Thanks for the feedback!
I can see you have been in communication with my team regarding this one and the voucher was emailed to you in the current thread you have.
I understand you are no longer happy with this resolution so I have reached out via email to help turn this around. Look forward to hearing back from you.
Thanks,
Madi