“I placed an order in August 2021, never received it, and I have been communicating with them via email ever since. It is now Feb 2022 and I still have yet to receive the item or a refund.”
“They should have been shut down literally by now but no one seems to care about the laws stating they can't do what they constantly do to their victims that they call customers. They sold me a package deal that was only meant to be at the discounted rate for 9 more hours and I only purchased because of the supposed 24kt vermail bracelet which is meant to to be allergy proof . In Australia it's usually referred to as gilded silver ( thick coating of high quality gold over a Sterling silver base and in some cases contains more gold content than 9ct gold) and is considered much better quality too. Well I was pretty shocked when I reached past a magnet and the bracelet stuck to the magnet like Sap to a tree. That just can't happen and I was pretty angry as I spent almost 1500 within a month and 2 watches I bought out of 3 are pointless as they don't know how to keep up with time which is sort of the point . And my carre Paris designer c#$p came with massive holographic made in China stickers like it was something to be proud of . They where fancy made in China stickers but the whole marketing of carre leads one to belive its made in Paris, but there are quite a few reviews where people complain about the sleeves coming off the t-shirts when they wash them wtf. Really even if they didn't tie the stitching off I still couldn't see it unravelling all the way off by the end of the wash lol people said they where tripping thinking did I buy a singlet . And I emailed you guys 10 times or more and even called consumer affairs who don't do any work either ... so don't reply saying we haven't seen any communication but I noticed you don't even reply to the people complaining about lack of email communication on your guys end . All the good reviews seem short and sharp . That's a red flag for false reviews as most don't even say what they bought . I've never shopped there again because there a bunch of crooks who get away with fraud . Australia is soo fcked these days . Law is disregarded by the law and so corrupt . The lucky country hahaaahhaaaha ha ha haha. Revolutions start this way...learn from history you dmb capitalists. Culture kings should be called Hobo Kings . 10000 for a gold plated watch. Also gold plated that's worth nothing btw should legally have a stamp stating its junk but saint mortar is fake as f#$k and only affiliates with culture kings 🤴”
“Do not order from this company! Paid almost 200 for a jacket and a extra 25 for expedited shipping
NEVER received my order. DHL confirmed that they have lost this package & this company refuses to refund my money & will not take responsibility! What type of company takes a customers money & then acts like they have nothing to do with the delivery. I did not order from DHL. I ordered from Culture Kings & they need to refund me!”
“I HIGHLY recommend not to order from this company. Unplaced an order 11/27. As per the tracking it stated it was delivered. I verified with neighbors etc, no one has it. I reached out to Culture Kings through email multiple times. Did not get any satisfaction. Called the telephone number and spoke with Hanif the representative he stated that as per Ausi post the package was declared “lost in transit” and he was waiting for his supervisors approval. I receive an email from his associate Jezzy to tell me Hanif is out and she is following up on the case and that they are waiting for a response from Ausi. I sent a reply to inform Jezzy that as per her associate the package always deemed lost in transit and waiting for an approval, and at this point in tim it is now 12/21 still no package, no response and now I want my money refunded. As of this date 3 follow up emails sent and no response from Jezzy or Hanif. Buyers be ware…they are in Australia and good luck in getting your package and a refund.”
“Received email my order was shipped on 11/16/21. Never received. I have had to fill out an online form and send several emails. Hanif keeps putting me off, won't refund, be careful! Thankfully it was only a hat, but it was a Christmas present I won't be able to give to my son.”
“Not happy with this face mask. The join seam is right in the middle of where your face has to be so it is uncomfortable to wear. Would like to get a replacement?”
“Great store, terrible shipping! Why send raffle won products in a satchel. The box got wrecked, like somebody repeatedly stepped on it. Luckily the shoes itself weren’t so damaged.”
“It’s been 2 weeks now that I purchased these items and I still haven’t received them and now they’re been send back to nsw, I’ve looked everywhere for a contact number to speak to someone and could not find the right person
Can I please be informed about what’s going on with my order
Am I getting a refund or are they been sent back to me”
“Went from free express shipping on every item above 100$, to 10$ express shipping on every item, regardless of price. On top of that, the previous free express shipping had orders mailed in a double box while the newer 10$ extra express charge comes in a satchel. My box came damaged
You're charging 10$ for a worse customer experience, bruh.”
“I have never had an issue with Culture Kings, but this time I placed my order on the 10th of March, it’s now not expected to arrive until the 15th of April, I have always received my parcels no later than 3 days. I understand that this isn’t completely Culture King’s fault, I’m still a little disappointed.”
