“I order few thing, one of my items which I was supper excited about, got canceled and refund! Didn’t get any apologies for inconvenience and no discount! Disappointed from the service. Also have been provided with any discount!
Because of my experience I rather spend my money else where!”
“Returning process was great although the reason I had to return was due to incorrect sizing. This occurred as while in a ladies section of your website it seems they are still listed as men’s sizes? Apparently it shows on website but it definitely does not on mobile which is what I used.”
“It took forever to get my shoes it’s seems to be culture kings that take forever other shops I have ordered from are 3 days max! I ordered shoes from your competition 4 days after I placed my order with you and they came quicker than yours”
“I’m conflicted about the pants. I absolutely love the style but my first pair split on first wear. Culture Kings we’re kind enough to send me a new pair, which on first wear the fly snap fell off. Very disappointed in Stussys quality, seems to have dropped. Can’t be bothered sending the second pair back so I will reinforce them myself.”
“Out of 5 masks - 2 were true to size - but you get what you pay for I guess. Delivery was terrible, close to a month. Covid no longer and excise. Other companies are delivering in 3-4 days from Perth to Sydney. Your courier company is letting you guys down.”