“I ordered size 9 but it was too small to be 9
And I received an email from culture kings if I want to return the items and I accept the offer and then they are disapear on me again no any respond from them
Who should I talk to or where to contact ??”
Hey,
So sorry to see the sizing wasn't quite right!
I cannot see any communication from you so far regarding this one so I have reached out via email to get this resolved.
I look forward to speaking with you
Thanks, Madi
“Great store. Great info on sizes and fits compared to the model. Very helpful. Everything about it is user friendly and even has staff members on standby to answer questions. Great store”
“Everything was all sweet, models are a bit tiny thou,I'm the same height as them so I got a size up and still couldn't fit😂😂😂😂 but it's all sweet thou”
“I was made to believe the chain was entirely white gold, the description was not detailed enough and I’m disappointed with the product. I regret the purchase.”
Hey Ben,
Thanks for the feedback!
We would hate to leave you unhappy with your purchase so I have just reached out to you via email to get this one resolved!
Looking forward to hearing from you.
Thanks,
Madi
Hey Bright,
Thanks for the feedback!
I’m so sorry that your goods still haven’t arrived!
I can see you haven’t reached out to us regarding this one so I have just emailed you to get this one resolved!
Looking forward to hearing from you.
Thanks,
Madi
“Love Culture Kings! Great deals, beautiful quality and different styles that you don't see in other stores! Fast, efficient delivery and great customer service”
“Would give 5 stars for excellent customer service and very happy with my purchase. My only suggestion for improvement is to make sizing clear on website when ordering. For example, clearly show whether the sizing is US, UK or Aus sizing and whether it's men's or women's sizing.”
