“Went on holiday in in June 2024 and insured myself through Coverwise and Davies Group I think operate under them or something - either way, they handled my claim. I took out gadget cover because I was worried something might happen as I always do when I travel abroad, and luckily I did because my phone was stolen. From when I submitted my claim and all the required evidence, I had a replacement phone within two weeks. I think communication could have been better, because I was told I'd be notified when my replacement was dispatched, but I wasn't. Still, at least I got a pleasant supply when my new phone showed up today.
Another con was that I had an email saying they tried to call me regarding my claim, when I had no missed call (using a spare phone in the interim). The email then asked me to contact them, which I did and it was resolved. So not a huge con, but still...”