Dentocare Reviews

Name: Dentocare
Rating: 4.63

4.6 Rating 1,885 Reviews

91 %

of reviewers recommend Dentocare

Company Reviews

Product Reviews

593

Questions

Visit Website

Phone:

020 8459 7550

Email:

sales@dentocare.co.uk

Location:

Unit 14 Iron Bridge Close, Iron Bridge Business Park, London
NW10 0UF

Write Your review

Tell us how Dentocare made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dentocare 5 star review on 15th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always great service and selection of products.”

Helpful Report

Posted 4 years ago

“Easy to find what I need. Prompt response and delivery. Nice to have offer for loyalty.”

Helpful Report

Posted 4 years ago

“Although I am a loyal customer, there are a couple of things I struggle with. The delivery time is over a week which I’m today’s world is way to long. I also struggle to find my brushes although they are the same ones each time.”

Helpful Report

Posted 4 years ago

“Efficient service and good value for money”

Helpful Report

Posted 4 years ago

“Excellent products supplied from dentocare”

Helpful Report

Posted 4 years ago

“the products i wanted and price seems competitive, service prompt. whats not to like”

Helpful Report

Posted 4 years ago

“Good service. Good product.”

Helpful Report

Posted 4 years ago

“A very easy purchase, and I was kept well informed in the delivery process”

Helpful Report

Posted 4 years ago

“Very fast service sealed well very clean”

Helpful Report

Posted 4 years ago

“After head and neck surgery and radiation was really struggling with dry mouth especially at nights and was waking up and needing a drink constantly. Since using these the difference is amazing sleeping through most nights. Have endorsed product with local NHS and Macmillan. Thank you so much”

Helpful Report

Posted 4 years ago

“I've been using Dent-O-Care for about 15 years. They have all ll the things I want to care for my teeth. I love the extra wide flossing tape. Perhaps I have larger than normal gaps between my teeth. The 620B 2.7mm inter-dental brushes get between nearly all my teeth and are good value. I receive compliments from my hygienist! The order comes accurately and quickly.”

Helpful Report

Posted 4 years ago

“As always an excellent service. Thank you.”

Helpful Report

Posted 4 years ago

“Dentocare have an excellent variety of interdental care items and very responsive to online orders. There is a credit card limit of £150 which should be clearly advised and considered to revise upwards”

Helpful Report

Posted 4 years ago

“A very fast, efficient and value for money company.”

Helpful Report

Posted 4 years ago

“I ordered an item from this company which the texted me saying it was being posted, then another text say it was out of stock and my money would be refunded. that was over a month ago and still no item or a refund. Very poor service.”

Helpful Report

Posted 4 years ago

Dear David, Thank you for your review. Firstly, we do not share any information with regards to tracking of parcels so I would suspect that this is a scam. We did contact you via email to advise that we were out of stock of the item and a refund was to be processed. We found in our systems the refund we processed at the time did not go through due to errors within our system. We are sorry for any inconvenience caused and you should now have received your refund for your order. Sometimes there are differences between online availability and a physical stock holding which can result in an order being cancelled but we do try and keep these to a minimum. If you would like more information on the details of the contact, please do contact the office on 020 8459 7550. Kind Regards Dave Ellery – Customer Services Manager

Posted 4 years ago

“Took ages to arrive, by that time I did not need it! Not good for medicines !”

Helpful Report

Posted 4 years ago

Dear Stan, Thank you for taking the time to review our service. We despatch all orders within 24 hrs (Monday - Friday) via Royal Mail 2nd class post unless customers request a quicker shipping method (1st Class or Next day both of which are chargeable) at the checkout. We are aware that in recent months Royal Mail have taken longer to deliver items as they are still not yet at full capacity following additional measures that have been put in place for better working practices due to Covid-19. Please could you let me know when you received your item so that I can see if this was within their expected time frame. Kind Regards Dave Ellery – Customer Services Manager

Posted 4 years ago

“Very impressed with the products ordered that arrived timeously. Found items that were unavailable in retail shops and prices are very affordable and not over priced. Big thumbs up and 5 stars to Dentocare”

Helpful Report

Posted 4 years ago

“Easy to order, quick delivery,good value.”

Helpful Report

Posted 4 years ago

“Ordered 2 oral b pulsar toothbrushes in early May and 7 weeks later I have received neither them nor my money back. Nor do they deign to answer my email messages any more. Don't waste your money or time.”

Helpful Report

Posted 4 years ago

Dear Hamish, Thank you for taking the time to review our products or services. Sometimes orders do go missing in the post as we do ask Royal Mail to deliver these on our behalf but sometimes these deliveries do go as planned. Having checked our system I can see that we have since sent out replacement items to you (1st June) and it does appear that these have been sent to a work address. It maybe worthwhile while us sending these to your home address. Kind Regards Dave Ellery – Customer Services Manager

Posted 4 years ago

“Quite good at improving saliva flow in my mouth”

Helpful Report

Posted 4 years ago

Dentocare is rated 4.6 based on 1,885 reviews