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Direct Carpet Centre Reviews

5.0 Rating 103 Reviews
100 %
of reviewers recommend Direct Carpet Centre
Anonymous
Anonymous  // 01/01/2019
Excellent service from purchase to fitting. Great selection and price. Would definitely recommend and use again.
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Posted 1 year ago
Thank you for your amazing review, Steve! We're so glad to hear that you enjoyed our service from purchase to fitting. It's great to know you found our selection and prices to your liking. We truly appreciate your recommendation and look forward to welcoming you back in the future!
Posted 1 year ago
Good service nice and quick service and professional thank you very much
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Posted 1 year ago
Thank you so much for your fantastic feedback, Shirin! We're delighted to hear that you experienced our service as quick and professional. Your appreciation means a lot to us, and if you need anything else in the future, just let us know!
Posted 1 year ago
So happy with the carpet, it was a great price and fitters were very polite and efficient, installed it really fast after payment and took all rubbish with them highly recommended
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Posted 1 year ago
Thank you so much for your wonderful feedback, Jack! We're thrilled to hear that you're happy with your carpet and that our fitters provided polite and efficient service. Ensuring a quick installation and leaving your space tidy is what we strive for. Your recommendation means the world to us!
Posted 1 year ago
Very happy with the carpet, even managed to get an earlier delivery and fitting. They also tidied up at the end. Extremely good customer care. Would highly recommend direct carpet centre
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Posted 1 year ago
Thank you so much for your kind words, Samantha! We're thrilled to hear that you're happy with your carpet and that we could accommodate an earlier delivery and fitting for you. It's great to know our team left everything tidy as well. Your recommendation means a lot to us.
Posted 1 year ago
Great quality carpets and good service. Staff very friendly and very helpful 😃 Also had carpet fitted great service šŸ‘
Direct Carpet Centre 5 star review on 21st January 2025
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Posted 1 year ago
Thank you so much for your wonderful review, Tina! We're delighted to hear that you loved the quality of our carpets and that our team provided friendly and helpful service. It's great to know that the fitting process went smoothly as well! If you ever need anything in the future, feel free to reach out. We appreciate your support!
Posted 1 year ago
Everyone we dealt with was friendly, efficient and helpful. They directed us to carpet in our price range and it was fitted as arranged. We would definitely use again.
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Posted 1 year ago
Thank you so much for your fantastic review, Whittaker! We're so glad to hear that you found our team friendly and helpful. It's great to know we could assist you in finding the perfect carpet for your needs, and that the fitting went smoothly. We truly appreciate your support and look forward to serving you again in the future!
Posted 1 year ago
The best in the trade, I am never going to another carpet shop again apart from direct carpet centre, felt welcomed on arrival, transition was smooth and price was perfect
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Posted 1 year ago
Thank you so much for your amazing review, Nomi! We're thrilled to hear that you felt welcomed and that the entire process went smoothly for you. It's fantastic to know you found the perfect price for your needs. We look forward to helping you again in the future! If you ever have questions or need assistance, don't hesitate to reach out.
Posted 1 year ago
Excellent vfm and service carpet fitters professional well pleased
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Posted 1 year ago
Thank you for your positive review! We're pleased to hear that you found great value for money and that our carpet fitters provided professional service. Your satisfaction is important to us, and we appreciate your kind words. If there's anything more we can assist you with, just let us know!
Posted 1 year ago
Very polite, efficient and helpful carpet fitters who did a great job, cleared away the old carpet and vacuumed after laying new. Offered to lift our furniture back in position for no additional charge.
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Posted 1 year ago
Thank you for your excellent review, Carol. We're thrilled to hear that our carpet fitters impressed you with their politeness and efficiency. It’s great to know they took care of the old carpet and left your space tidy. If you need anything else, just let us know!
Posted 1 year ago
Very helpful and arrived on time and good quality carpet
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Posted 1 year ago
Thank you for your wonderful feedback, Watkins! We're so glad to hear that our team was helpful and that you received your carpet on time. It's great to know you're happy with the quality of your purchase. If you have any further needs or questions, feel free to reach out anytime!
Posted 1 year ago
Samples came the next day and the carpet was delivered when expected, very happy
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Posted 1 year ago
Thank you for your fantastic review! We're delighted that the samples arrived promptly and that your carpet was delivered as expected. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, don't hesitate to get in touch!
Posted 1 year ago
Dear Direct Carpet Centre I am writing to express my dissatisfaction with the recent carpet installation service provided at While the carpets have been installed, I noticed that the baseboards/edge finishes were not installed, leaving the job incomplete. As the installation should include a finished look with all necessary components in place, I kindly request that you address this issue promptly by scheduling a time to complete the installation. Please let me know when your team can return to finalize the work. I look forward to your swift response to resolve this matter. Kind regards, Cristian Vieriu
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Posted 1 year ago
Hi Cristian, Further to our call eariler, we aplogise for the fitters missing out putting the door bar down in the doorway. As promised we have arranged for the fitter to come back tomorrow and get the bars put down as soon as possible. Once again we apoligise for missing this out and apart from this error, we're glad to hear you're happy with the carpets fitted Warm Regards Direct Carpet Centre
Posted 1 year ago
Absolutely brilliant from start to finish, cheapist in city and also good quality, very helpful staff and great fitters.
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Posted 1 year ago
Thank you so much for your amazing review. We're thrilled to hear that you found us to be the most affordable option in the city while still delivering quality and excellent service. Our team is dedicated to providing the best experience possible, and it’s wonderful to know you were satisfied from start to finish. If you ever need assistance again, don’t hesitate to reach out!
Posted 1 year ago
Very good service at this carpet store and the carpet layers are excellent very very satisfied customer in deed
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Posted 1 year ago
Thank you for your wonderful review, Terry! We’re so pleased to hear that you had great service and that our carpet layers exceeded your expectations. Your satisfaction means the world to us! If you have any further needs or questions, feel free to reach out anytime.
Posted 1 year ago
Got what we ordered when we expected it. Spot on.
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Posted 1 year ago
Thank you so much for your fantastic review, Jordan! We’re thrilled to hear that you received exactly what you ordered on time. Your satisfaction is our top priority, and we’re glad we met your expectations. If you need anything else in the future, don’t hesitate to reach out.
Posted 1 year ago
Excellent professional service. Fitters were respectful and polite and did a great job
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Posted 1 year ago
Thank you for your wonderful review, Gina! We're delighted to hear that you had a positive experience with our professional service. Our fitters take great pride in their work and it's fantastic to know they made a great impression. If there's anything else you need, we're here to help!
Posted 1 year ago
Loved the banter. Top price. Fitters excellent. Great experience.
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Posted 1 year ago
Thanks for the awesome review, Colin! We're thrilled you enjoyed the service and banter—it's all part of the experience! Great to hear that you found our prices top-notch and that our fitters impressed you. If you need anything else you know where to find us!
Posted 1 year ago
Quality vinyl, looks great down and a really good price. Top customer service
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Posted 1 year ago
Thank you for the fantastic review, Ali! We're so glad to hear that you love the quality of the vinyl and found it a great value. Our team takes pride in providing top-notch customer service, and it’s wonderful to see your appreciation for that. If you need anything else, feel free to reach out!
Posted 1 year ago
Very nice service start to finish . Great quality and fitters were so pleasant and helpful. Did a great job! And we’re very tidy .
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Posted 1 year ago
Thank you for the wonderful review, Heather! We're so pleased to hear that you had a pleasant experience with our service from start to finish. Our fitters always strive to provide great quality and keep things tidy, so it's fantastic to know they made a positive impression. If you need anything else in the future, just let us know!
Posted 1 year ago
very clean and customer service was great. very happy with my purchase and appreciate the advise given regarding the type of carpet required.
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Posted 1 year ago
Thank you so much for your kind review, Sara! We're delighted to hear that you found our customer service outstanding. It's great to know that you appreciated the advice on choosing the right carpet. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new purchase!
Posted 1 year ago
Direct Carpet Centre is rated 5.0 based on 103 reviews