“The one I ordered at the first place had issues so I requested for a replacement and agreed on a specific model without occurring any extra cost. But they sent the same damaged one with a replacement charging pack. I wouldn’t recommend because of poor management of orders. If you got one and it’s working fine you are lucky.”
Hi Faizal
Thanks for taking the time to leave us this review, we are sorry to hear this. I'm sorry to. hear there has been a mix up in relation to the exchange we agreed, I have passed this to our team so that the correct replacment can be issued on us for the inconvenience caused. Please feel free to reach out to us and we will happily have these exchnaged for you.
Sarah Jane
DCH Customer Service
sales@discount-headphones.com
0333 090 7274
