Good afternoon Niki, We are very sorry that you have had an issue with your recent order. We believe this has been resolved by the customer Care team for you? Do let us know if you need any further assistance by emailing team@drvegan.com
Hi Caroline, We are glad that you have made good use of our website and have found it useful & informative. If you need any further advice please email team@drvegan.com where our lovely nutritionists are always happy to help.
“Shopping was easy. Using royal mail as the carrier was not so great. My parcel was a day late. Also, if the box was smaller it could have gone through my letter box”
Good afternoon Sadie, We are glad that you found the website easy to navigate and order from. We can see that your order was placed on the 3rd of January and delivered on the 6th of January. We do ask that customers allow 2-4 working days for deliveries. We are sorry the box was not able to be delivered through your letterbox. Our boxes with three pouches should fit through and are specifically designed to be delivered without having to be home. If you need any advice from our lovely nutritionists please feel free to email team@drvegan.com
Good afternoon Nadia, Thanks for your review and we are sorry if you are not able to take our capsules. Please email team@drvegan.com where our lovely nutritionists will be able to offer you some advice and options.
Good afternoon Eileen, We are very sorry that you have not received your order yet. Have you reached out to the customer service team? Please email team@drvegan.com and they can look into this immediately for you.
Hi Rani, We can see that you did not select our subscribe & save option when you purchased, you selected the buy once option but did benefit from a refer a friend code which is great. If you enjoy your supplements and reorder, just select our easy and convenient subscription option which you can manage online at any time & you will get a free pill tin.
Hi Wendy, Thanks for your feedback which we have passed onto the marketing team. We are glad that you are enjoying your DR.VEGAN supplements and if you have any questions please do not hesitate to email team@dr.vegan.com who are available to help
We are delighted that you received your order in a timely manner and we do hope you start to enjoy the benefits our Debloat & Detox supplements can offer. If you have any questions please don't hesitate to email team@drvegan.com
Good afternoon Laura, We are sorry for the delay with your delivery and can see Royal Mail have delivered your order today at 12:55. If you need any assistance please email team@drvegan.com
We are so please to read that you have enjoyed the benefits from our award winning MenoFriend. Our subscription is the most cost effective and easy option to purchase to ensure you never run out. If you have any questions please email team@drvegan.com
Hi Nichola, We are very happy that you are starting to enjoy the benefits our Debloat & Detox supplements can offer. Our cost effective subscription option is available via the website or you can find it here https://www.drvegan.com/products/debloat-detox
Hi Christine, we are sorry there was a delay in you receiving your order from Royal Mail. We know it is an exceptionally busy time of the year for them. We look forward to hearing from you once you use your Debloat & Detox supplements. If you have any questions please email team@drvegan.com
Good afternoon Sharon, We are sorry to read that you have not been able to take the Magnesium Citrate. We can see that this is your second order, the first being in May. Where you fine taking it then? Please feel free to email team@drvegan.com where our lovely nutritionists are available to offer advice on all of our supplements.
“Products arrived promtly, well packaged and have been as described. I am taking the creatine + BCAA which i take with oat milk. Very tasteless when mixed. Too early to pass comment on benefits but I feel mentally better for taking clean vegan supplements.”
“I love the fact that DR. VEGAN is such an ethical company and their supplements don't contain any unhealthy fillers. They have been synergistically put together by nutrition experts and have beneficial effects.”
Thanks for the lovely review Julie. We are very glad that you appreciate our supplements. We do hope you are taking advantage of our refer a friend scheme where you can earn £10 off your next order(s) for every friend you recommend, and they get a £10 discount on their first order.
“I buy vitamin D and it comes in a pouch rather than a jar, which I find really convenient as it takes less space in the cupboard and it's very easy to bring with me when travelling. Good product and value for money!”
Thanks Geeta. We are very glad that you are enjoying your DR.VEGAN supplements and enjoy the selection we have available. If you do have any questions, please don't hesitate to contact us team@drvegan.com
“I cannot write a review of Dr. Vegan in general, but of Menofriend, the only product I tried. it is the best supplemet I tried for menopausal symptoms and I tried many! I appreciate the gift of a refill pill tin. It is very practical with its 4 separate sections and it looks pretty sturdy. Thank you!”
We are so delighted that you are enjoying the benefits our award winning MenoFriend can offer. We do hope you are taking advantage of our refer a friend scheme where you can earn £10 off your next order(s) for every friend you recommend, and they get a £10 discount on their first order.
Thank you Pauline and we do hope you enjoy your supplements and if you have any questions please don't hesitate to get in touch at team@drvegan.com, and our lovely customers services team will be only too happy to help.
