“I purchased a pair of Rab hardshell trousers on the Friday before New Year's Eve. Despite it being late in the day, the order was promptly dispatched and arrived on the 2nd. Very impressed so far... Sadly, the trousers did not match the description (on Rab's website) so were not suitable. The return was a breeze: free postage, good email comms, contacted Rab about the erroneous description and processed the refund really quickly despite being really busy with all the post-christmas returns that they inevitably have to deal with. Excellent throughout!”
“This was an excellent buying experience all the way from order to delivery. The Rab jacket purchased was a gift for my wife, a perfect fit and she loves it. The communication throughout the delivery process was great, so no time was lost. With superb products at competitive prices, backed up with good customer service, you really can't go wrong.”
