ElectroCity have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
“
Super Price and delivery. Delighted with my purchase online .
”
- Anonymous
“
Everything was great.
Price of product was high but I think that's a supplier issue TBH.
”
- Brian M
“
Great service! Very good offers and huge price difference compared to other shops! Super fast delivery! Would highly recommend to anyone! ⭐️⭐️⭐️⭐️⭐️
”
- Marianna M
“
Fast delivery great service just got what I needed thanks will be shopping with electro city. Again
”
- Beverley H
“
Will definitely buy from electro city again, very fast delivery and prices are better than other places.
”
- Orla B
“
Super Price and delivery. Delighted with my purchase online .
”
- Anonymous
“
Needed to return kettle as it was faulty.Staff in returns were so helpful and capable. It was great to get directly through to a person who helped with my issue and resolved it quickly and efficiently.
This is not my experience across retail services especially online. This made a welcome change. I would definitely order again in future.
”
- Patrice S
“
Refund not received, I would not shop with you guys again
”
- Jo J
“
Bought a slow cooker and received a broken one. Returned it as directed and had to chase up for refund. Not impressed at all. Then I received a request on the product to review it! The item I received broken and didn’t replace. The mind boggles.
”
- Susan K
“
I was told my refund was being processed immediately but it took over a month for the money to return to my account.
”
- Louise O
“
A great service! Delighted with my purchase !
”
- Ann F
“
Excellent customer service
”
- Anonymous
“
Great service
”
- Brian F
