ElectroCity have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
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Good price, good quality, and the best customer service. In the future, we will always do business together.
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- Sebastian M
“
This wasn’t my first time buying from ElectroCity and won’t be my last , great price , great delivery and kept me informed about my delivery, we can’t all sit at home waiting but with their delivery partner I knew to within a few minutes, of my delivery time
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- Edel B
“
Ordered Shark wood floor cleaner which was a very simple and straight forward
Process..good price and slightly cheaper shipping cost than others😊 for same product.
Easy payment and job done.
Shipping and tracking was no prblem.👍
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- Aubrey B
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Very good service and quick delivery
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- Andrew L
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Great company fast delivery good prices.will definitely be buying again from then . Customer service is very good also. Would recommend to anyone
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- Vera B
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This wasn’t my first time buying from ElectroCity and won’t be my last , great price , great delivery and kept me informed about my delivery, we can’t all sit at home waiting but with their delivery partner I knew to within a few minutes, of my delivery time
”
- Edel B
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Needed to return kettle as it was faulty.Staff in returns were so helpful and capable. It was great to get directly through to a person who helped with my issue and resolved it quickly and efficiently.
This is not my experience across retail services especially online. This made a welcome change. I would definitely order again in future.
”
- Patrice S
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Bought a slow cooker and received a broken one. Returned it as directed and had to chase up for refund. Not impressed at all. Then I received a request on the product to review it! The item I received broken and didn’t replace. The mind boggles.
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- Susan K
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I was told my refund was being processed immediately but it took over a month for the money to return to my account.
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- Louise O
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i was offered a refund but decided to wait .
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- Michael M
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Very good service and quick delivery
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- Andrew L
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Good price, good quality, and the best customer service. In the future, we will always do business together.
”
- Sebastian M
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Great service
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- Anonymous
