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ElectroCity Reviews

4.7 Rating 2,894 Reviews
A-
Happiness Grade
Read ElectroCity Reviews

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,\nOrmonde Retail Park, Purcellsinch, Dublin Road

ElectroCity have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.

A

Price - Excellent

96.63%
Industry Average
“ Easy to use, great price for the drone and quick delivery and service ”
- Tracy L
“ ElectroCity had the best price I could find online. Delivery was on time and communication was excellent so absolutely no down side. ”
- David J
“ ElectroCity are brilliant to deal with, especially because if you ring, you always get a real person who is actually in the store that know what's going on. Great range and price of TV's. Good people to deal with. A+ very happy. Plus they are an Irish business, so an extra plus for that too. ”
- Joan R
A

Delivery - Fast

96.76%
Industry Average
“ Great to deal with. Really fast reponses to a couple of questions. Fast delivery. ”
- Stephen W
“ Easy purchase and quick easy delivery. ”
- Evonne H
“ Timely delivery. ”
- Anonymous
C

Refunds - Average

60.00%
Industry Average
“ Great service Was problem with delivering,waiting for so long but this was a fault of delivering company.ElectroCity refund cost of delivery and gave voucher for futures shopping to said sorry.Very nice from them,specially that wasn’t they fault ”
- Kamil D
“ It was collected the very next day, and my refund was processed shortly after. ”
- Nick
“ I received an email to advise that one of my items was out of stock. I was given a link to an alternative item and a full explanation of what would happen if I chose this alternative item. My items were then delivered on time and a refund was issued days later for the difference in price. Really excellent customer service. ”
- Deirdre O
99.18%
Industry Average
“ Very professional website and great customer service ”
- Andrea F
“ Efficient and quick service... Highly recommended ”
- Anonymous
“ Great service. Loads of well priced electronics. Plenty of payment options. Very fast delivery. A+++ ”
- Seamus C