ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,708 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Extremely fast shipping great packaging even included a complementary gift 10/10 will be buying from electrocity again. Recommended it to my friend and his experience was great also”

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Posted 2 years ago

“Great service, quick delivery 👍”

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Posted 1 day ago

“Quick and easy to order, delivery in 2-3days”

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Posted 5 days ago

Thank you, Cora. Great to hear the ordering and delivery were quick and easy!

Posted 5 days ago

“Great price. Fast Delivery. Would definitely use again.”

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Posted 1 week ago

Thank you, Julian. It's great to hear. We'll look forward to your next order!

Posted 5 days ago

“Very professional service and very convenient.”

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Posted 1 week ago

Thank you, Irmantas - really glad to hear it! We hope to see you again soon.

Posted 5 days ago

“Brilliant as always especially Dave in warehouse who professionally dealt with me he's a legend the delivery guys were fantastic too”

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Posted 1 week ago

Thank you, Jon, we'll make sure the warehouse team see this - brilliant to hear you were so well looked after. See you next time!

Posted 5 days ago

“Top class service provided by Electro City.Purchased and delivered in 2 days!! Special mention for delivery guy,couldnt do enough for you.”

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Posted 1 week ago

Thank you, Tony! Great to hear everything went so smoothly! We'll be sure to pass your kind words along to the delivery team. Hope you enjoy your new purchase

Posted 5 days ago

“Five Stars excellent company never had any issues when ordering any electrical goods. Delivery was fast and tracking was always kept updated. Customer service was great and responded fairly quick. Very happy and my second time to purchase from Electrocity cannot recommend these enough.”

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Posted 1 week ago

“There's a black dot on the screen with multicolored circles (likely caused by pressing hard) that are visible from certain angles. I'd like a €400 microwave without these defects.”

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Posted 1 week ago

Hi Ruben, thanks for taking the time to leave a review. We're sorry to hear you're not happy with the condition of your appliance. This doesn't sound like a manufacturing defect to us, but we'd like to look into it properly. Please get in touch with our team at help@electrocity.ie with your order number and some photos and we'll be happy to investigate. – The ElectroCity Team ⚡

Posted 1 week ago

“No email as to when my tumbledryer was coming need a note put on delivery docket for the driver to ring me as our eircode is not very effective driver was then very annoyed with me as he couldn't find the house”

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Posted 1 week ago

Hi Marion, thank you for your feedback. We're sorry to hear about the difficulty with your delivery. We can see that a dispatch email was sent and received on February 25th with details of your delivery, including information on how to pass any special instructions to the courier in advance, such as Eircode issues. We'll pass your feedback about the driver's manner on to the delivery company. That's not the standard of service we expect for our customers. We hope you're enjoying your new tumble dryer. If there's anything else we can help with, don't hesitate to get in touch at help@electrocity.ie. - The ElectroCity Team ⚡

Posted 1 week ago

“Customer service excellant,The installer was so nice and helpful.Also emailed enquiring when delivery would be and got such a fast response and a lovely and helpful”

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Posted 1 week ago

Thanks so much, Fiona! Really glad the installation went smoothly and that we could get back to you quickly. We'll pass the kind words on to the team.

Posted 1 week ago

“Happy with hasslefree shopping experience.”

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Posted 2 weeks ago

Great to hear George, hassle-free is exactly what we aim for. Thanks for shopping with us and for taking the time to leave a review!

Posted 1 week ago

“I ordered my appliance on 16/02 and I still did not receive my order.”

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Posted 2 weeks ago

“Prices are very reasonable, package arrived quickly and I am pleased with my purchased laptop.”

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Posted 2 weeks ago

Delighted to hear it, Myles! Great value and fast delivery is what we're all about. Hope you're getting great use out of the laptop!

Posted 1 week ago

“Very helpful on the phone and very prompt”

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Posted 3 weeks ago

Thanks Mary, really appreciate you saying so! We'll make sure the team hears this. Hope to see you again soon.

Posted 1 week ago

“Very good; brilliant to deal with!”

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Posted 3 weeks ago

Brilliant to read, Carol thank you! We look forward to helping you again down the line.

Posted 1 week ago

“I bought online and it was delivered on time......”

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Posted 3 weeks ago

“Package was delivered with consideration to rainy day at the time and was properly packed in wrapping plastic. The items was delivered undamaged and working. Thank you.”

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Posted 3 weeks ago

“Quick delivery, fair prices and good quality product”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“very good service and excelent location”

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Posted 1 month ago

ElectroCity is rated 4.7 based on 2,708 reviews