ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,730 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,730 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Five Stars excellent company never had any issues when ordering any electrical goods. Delivery was fast and tracking was always kept updated. Customer service was great and responded fairly quick. Very happy and my second time to purchase from Electrocity cannot recommend these enough.”

Helpful Report

Posted 1 month ago

Thank you Clive, that's really kind! It's great to hear you had such a positive experience across the board - and welcome back for your second order. We look forward to many more!

Posted 3 weeks ago

“Great bunch, always strive to meet the requirements of a customer.”

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Posted 1 day ago

Thank you for the great review, Krystian. We’re happy to be of service!

Posted 1 day ago

“Very plesent experience”

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Posted 1 day ago

Thank you for the great review! We hope to see you again.

Posted 1 day ago

“Works good delivery was a bit longer than expected but delivery staff were very kind and understanding and did what they could”

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Posted 1 day ago

Thank you for the review, Maria. We appreciate your understanding about the delivery time, we're always looking to improve!

Posted 1 day ago

“Appreciate the prompt responses and communication from the customer support tea.. First item received was defective. Raised a complaint with customer support and it was promptly replaced with a new item.”

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Posted 3 days ago

Thank you for the review, Chetna. We’re glad we got you sorted!

Posted 2 days ago

“Took 2 weeks to deliver”

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Posted 4 days ago

Hi Siobhan, thank you for your review - we’re sorry for the delay in delivery. This isn’t the experience we aim for, and we’re looking into what caused the delay for you. If you have any further information please email help@electrocity.ie with your order number and we’ll assist right away.

Posted 2 days ago

“Quick and easy order process delivery nearly as quick as.”

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Posted 5 days ago

Thanks for the positive feedback for the quick order process and delivery!

Posted 5 days ago

“Reliable company, fast delivery service. Would recommend 100%”

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Posted 1 week ago

Thanks, Marinko. We’re delighted you’re happy with the service and would recommend us!

Posted 5 days ago

“10/10 perfectiooooo”

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Posted 1 week ago

Thank you, Igor. 10/10 customer!

Posted 5 days ago

“Very good customer service”

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Posted 1 week ago

Thank you, Funmilayo. We're thrilled you're happy with the service!

Posted 5 days ago

“Great service and great aftercare service.”

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Posted 1 week ago

Thank you, Mary. We're thrilled you’re happy with the service!

Posted 1 week ago

“Am happy with the product”

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Posted 1 week ago

Great to hear - thank you for the review!

Posted 1 week ago

“Fantastic could not be happier”

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Posted 1 week ago

Thank you, Conor. Brilliant to hear!

Posted 1 week ago

“Always found them great to deal with”

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Posted 1 week ago

Thank you, Kevin - we're looking forward to your next order!

Posted 1 week ago

“Delivery was super fast!”

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Posted 1 week ago

Thank you, John - delighted to hear it! We hope you enjoy your purchase and look forward to seeing you again.

Posted 1 week ago

“ElectroCity was very quick processing my order and delivery was quick.”

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Posted 1 week ago

Thank you, Gemma, great to hear everything went well! We hope you're enjoying your new purchase.

Posted 1 week ago

“Great prices and quick delivery.”

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Posted 2 weeks ago

Thanks so much - great to hear it arrived quickly! We hope you enjoy it.

Posted 2 weeks ago

“Excellent service, worked around a day that suited for delivery when the original day didnt suit me. Very happy.”

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Posted 2 weeks ago

Thank you so much for the kind words! We're delighted we could find a delivery date that worked for you - enjoy your new purchase!

Posted 2 weeks ago

“Recommended! Great price, fast delivery and delivered in good condition”

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Posted 3 weeks ago

Thank you for the recommendation Szilvia, glad we could deliver on both! We hope to see you again soon.

Posted 3 weeks ago

“Good service and great value for money”

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Posted 3 weeks ago

Thank you Krisma, glad we could deliver on both! We hope to see you again soon.

Posted 3 weeks ago

“Very good suprised”

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Posted 3 weeks ago

Thanks David, delighted to hear it! We hope to see you again soon.

Posted 3 weeks ago

ElectroCity is rated 4.7 based on 2,730 reviews