ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,744 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,744 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Five Stars excellent company never had any issues when ordering any electrical goods. Delivery was fast and tracking was always kept updated. Customer service was great and responded fairly quick. Very happy and my second time to purchase from Electrocity cannot recommend these enough.”

Helpful Report

Posted 1 month ago

Thank you Clive, that's really kind! It's great to hear you had such a positive experience across the board - and welcome back for your second order. We look forward to many more!

Posted 1 month ago

“Great service fast delivery very happy with everything”

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Posted 26 minutes ago

“Product was accurately described, competitively priced, and shipped reasonably quickly with no problems.”

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Posted 20 hours ago

Thank you for your review! We're glad to hear the product met your expectations and that everything went smoothly.

Posted 1 hour ago

“Very fast delivery of my order , and delivery man was very pleasant and professional. Thank you great customer service always.”

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Posted 4 days ago

Thank you Melinda, we'll be sure to pass your compliments to the driver!

Posted 4 days ago

“All was perfect”

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Posted 4 days ago

Thank you Gennadiy, really appreciate you taking the time to leave a review!

Posted 4 days ago

“Brillant and quick on receiving items”

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Posted 1 week ago

Thank you Annmarie, we appreciate you taking the time to leave a review!

Posted 1 week ago

“Great service Was problem with delivering,waiting for so long but this was a fault of delivering company.Electrocity refund cost of delivery and gave voucher for futures shopping to said sorry.Very nice from them,specially that wasn’t they fault”

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Posted 1 week ago

Thank you for taking the time to write a review, Kamil. We're happy to have helped and if you need anything else just reach out to us at help@electrocity.ie

Posted 4 days ago

“AAA all the way.. fast delivery”

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Posted 1 week ago

Thank you Jeff, really appreciate you taking the time to leave a review!

Posted 1 week ago

“Excellent service.”

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Posted 1 week ago

Thank you Dan, really appreciate you taking the time to leave a review.

Posted 1 week ago

“Easy to order and great communication”

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Posted 1 week ago

Thank you for the great review, Siobhan!

Posted 1 week ago

“Excellent service! Fast delivery and the items was securely packaged to ensure no damage. Will definitely be ordering from ElectroCity.”

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Posted 1 week ago

Thank you for the great review, Madeleine! We look forward to serving you again.

Posted 1 week ago

“Brilliant service”

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Posted 2 weeks ago

Thanks for the kind words David!

Posted 2 weeks ago

“So easy to deal with and great staff”

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Posted 2 weeks ago

Thank you for taking the time to leave a review, Peter. We’re delighted to hear you had a smooth experience.

Posted 2 weeks ago

“Easy to manoeuvre the site and find what I wanted!!!”

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Posted 2 weeks ago

Thank you for your review Oliver – it's what we like to hear!

Posted 2 weeks ago

“Very good service and very efficient and reliable”

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Posted 2 weeks ago

Thank you for the great review, Helen!

Posted 2 weeks ago

“Great bunch, always strive to meet the requirements of a customer.”

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Posted 2 weeks ago

Thank you for the great review, Krystian. We’re happy to be of service!

Posted 2 weeks ago

“Very plesent experience”

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Posted 2 weeks ago

Thank you for the great review! We hope to see you again.

Posted 2 weeks ago

“Works good delivery was a bit longer than expected but delivery staff were very kind and understanding and did what they could”

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Posted 2 weeks ago

Thank you for the review, Maria. We appreciate your understanding about the delivery time, we're always looking to improve!

Posted 2 weeks ago

“Appreciate the prompt responses and communication from the customer support tea.. First item received was defective. Raised a complaint with customer support and it was promptly replaced with a new item.”

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Posted 3 weeks ago

Thank you for the review, Chetna. We’re glad we got you sorted!

Posted 3 weeks ago

“Took 2 weeks to deliver”

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Posted 3 weeks ago

Hi Siobhan, thank you for your review - we’re sorry for the delay in delivery. This isn’t the experience we aim for, and we’re looking into what caused the delay for you. If you have any further information please email help@electrocity.ie with your order number and we’ll assist right away.

Posted 3 weeks ago

“Quick and easy order process delivery nearly as quick as.”

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Posted 3 weeks ago

Thanks for the positive feedback for the quick order process and delivery!

Posted 3 weeks ago

ElectroCity is rated 4.7 based on 2,744 reviews