ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,874 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Five Stars excellent company never had any issues when ordering any electrical goods. Delivery was fast and tracking was always kept updated. Customer service was great and responded fairly quick. Very happy and my second time to purchase from Electrocity cannot recommend these enough.”

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Posted 6 months ago

Thank you Clive, that's really kind! It's great to hear you had such a positive experience across the board - and welcome back for your second order. We look forward to many more!

Posted 6 months ago

“Quick delivery and value for money”

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Posted 3 hours ago

“Highly recommended”

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Posted 6 hours ago

Thanks so much for taking the time to leave us a review! We look forward to see you in store again soon.

Posted 5 hours ago

“Usually very happy with their service but delivery was very slow”

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Posted 7 hours ago

Thanks so much for taking the time to leave us a review, Bridget. We see the delivery took 4 working days, however we want to improve on this. Please contact help@electrocity.ie before your next order and we will see what we can do for you to make up for this.

Posted 6 hours ago

“Very straightforward. Fast delivery.”

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Posted 22 hours ago

Thanks so much for taking the time to leave us a review, Frances! Hope to see you back in the shop soon!

Posted 9 hours ago

“Very good service”

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Posted 3 days ago

Thanks so much for taking the time to leave us a review, Mary! We hope to see you in store again soon

Posted 9 hours ago

“ElectroCity had the best price I could find online. Delivery was on time and communication was excellent so absolutely no down side.”

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Posted 1 week ago

Thanks so much for taking the time to leave us a review! We hope you enjoy your new purchase!

Posted 1 week ago

“Very speedy delivery. I have used Electrocity several times and the service is fantastic. I'm very glad to support an homegrown Irish company.”

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Posted 1 week ago

Thanks so much for taking the time to leave a review! We hope you enjoy your new purchase and we look forward to seeing you in store again soon!

Posted 1 week ago

“Great service and quick delivery.”

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Posted 1 week ago

Thanks so much for taking the time to leave us a review! We hope you enjoy your new purchase.

Posted 1 week ago

“ElectroCity are brilliant to deal with, especially because if you ring, you always get a real person who is actually in the store that know what's going on. Great range and price of TV's. Good people to deal with. A+ very happy. Plus they are an Irish business, so an extra plus for that too.”

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Posted 1 week ago

Thanks so much for leaving a review, Joan. Delighted to hear you're enjoying your new smart TV. We hope to see you in store again soon!

Posted 1 week ago

“Excellent customer support”

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Posted 1 week ago

Thanks so much for leaving a review. We hope to see you in store again soon!

Posted 1 week ago

“Very helpful”

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Posted 1 week ago

Hi Katie, thank you for taking the time to leave a review!

Posted 1 week ago

“Excellent service I've brought twice great service”

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Posted 1 week ago

Hi Keith, thank you for the great review. Delighted to hear you decided to shop with us again!

Posted 1 week ago

“It was a great experience. The book meets all my desires. delivery is fast . I have already recommended this store to my friends. .”

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Posted 1 week ago

Hi Kateryna, thank you for the great review. We really appreciate you recommending us to friends!

Posted 1 week ago

“Horrible experience, I would definitely not recommend buying from them.”

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Posted 1 week ago

Hi Wissal, thank you for your feedback. Could you reach out to share more about your experience at help@electrocity.ie and we'll be able to help you?

Posted 1 week ago

“Excellent quick service”

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Posted 1 week ago

Thank you Jennifer, let us know if you need anything else in the future.

Posted 1 week ago

“I purchased my cooker from ElectroCity because of the positive reviews it received. The price and communication received was very good. A good company to deal with.”

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Posted 1 week ago

Hi Gerald, thank you for leaving a review. It's great to hear everything went well, we look forward to your next order!

Posted 1 week ago

“The customer comes first with ElectroCity, they care about the service they provide.”

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Posted 2 weeks ago

Hi John, thanks so much for the kind words!

Posted 1 week ago

“Prompt and efficient service. Delivery as promised. Kept updated by email.”

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Posted 2 weeks ago

Hi Jean, thanks for the review! Let us know if you need anything else

Posted 2 weeks ago

“Very quick delivery and site very easy to use .”

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Posted 2 weeks ago

Hi Sheila, thanks for the review! Glad to hear everything went well for you.

Posted 2 weeks ago

“very responsive to emails, good delivery”

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Posted 2 weeks ago

Thank you for the review Marian, we’re delighted to hear everything went well!

Posted 2 weeks ago

ElectroCity is rated 4.7 based on 2,874 reviews