ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,828 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,828 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Five Stars excellent company never had any issues when ordering any electrical goods. Delivery was fast and tracking was always kept updated. Customer service was great and responded fairly quick. Very happy and my second time to purchase from Electrocity cannot recommend these enough.”

Helpful Report

Posted 5 months ago

Thank you Clive, that's really kind! It's great to hear you had such a positive experience across the board - and welcome back for your second order. We look forward to many more!

Posted 5 months ago

“It has better prices than the well-known chains, and the delivery arrived on time as promised.”

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Posted 5 hours ago

Thanks Daiana, a great review for us!

Posted 4 hours ago

“Best price online. Fast delivery and up to date emails on the progress.”

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Posted 6 hours ago

Thanks Daniel, great to hear you’re happy with the price and fast delivery.

Posted 6 hours ago

“First time buying from electro city and would definitely recommend them,I ordered a fan recently and it was delivered very quickly, everything went smoothly from ordering to delivery,I will certainly buy from them again.”

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Posted 3 days ago

Thanks so much for the fantastic review Catherine! Delighted to hear all went well and we look forward to serving you again.

Posted 7 hours ago

“I bought the Dimplex Tower Fan during the recent heatwave. ElectroCity were so easy to deal with. Prompt delivery of well packaged fan which arrived in perfect condition. Nothing negative to add!”

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Posted 5 days ago

Hi Liz, thanks for the great feedback – it's what we like to hear!

Posted 5 days ago

“When every business in Limerick had none you had stock. From ordering to delivery extremely quick”

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Posted 5 days ago

Hi Maeve, thanks for the fantastic feedback. We’re glad you found us and great to hear delivery was fast for you!

Posted 5 days ago

“Electro City have a wonderful online service Very accessible very competitive price wise and a wonderful efficient delivery service”

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Posted 6 days ago

Thank you for the kind words, Eileen! It's great to hear and we look forward to your next order.

Posted 6 days ago

“Very easy to order online and the delivery person was extremely helpful and professional.”

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Posted 6 days ago

Thank you for the review Jeanne! We'll be sure to pass your kind words along 🙂

Posted 6 days ago

“Brilliant Company, full of modern house appliances , plus there local , and delivery option is handy for those who haven't good a trailer or van and it's not bad for Price either.and Delivery driver lets you know when arriving with your appliance .”

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Posted 1 week ago

Hi Gerry, thanks for the great review – we hope to see you again soon!

Posted 1 week ago

“Clear description, easy ordering process, good communication of the delivery pathway, and delivered well within expected time.”

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Posted 1 week ago

Thank you for the review! We're glad to hear everything went smoothly and delivery was fast.

Posted 1 week ago

“Bit of a mistake with the delivery but they resolved it said it was being delivered so took time of work did not arrive not elecro city fault delivery company fault”

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Posted 1 week ago

Hi Darren, thank you for the review! Apologies again for the delay, but we're glad to have got you sorted in the end.

Posted 1 week ago

“I'm happy.veey good”

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Posted 2 weeks ago

Hi Inara, thanks for the review – we're delighted to hear you were happy with your order!

Posted 2 weeks ago

“Delivery was not as arranged. The fridg freezer, Hisense, became very hot on both sides after being turned on for few minutes.”

Helpful Report

Posted 2 weeks ago

Hi Yasin, thank you for taking the time to leave a review. We're sorry to hear you're having trouble with your fridge freezer. We don't see any emails or phone calls about this issue already, would you be able to email help@electrocity.ie and we'll be happy to help?

Posted 2 weeks ago

“I teceiv d my fridge in good time but I’m still waiting for my microwave that was ordered at the same time I had to chase them up last week and they said sorry a supply chain issue was the problem. However there was no communication before or since re the microwave. I get it sometimes things get complicated but keep the customer updated.”communication is key””

Helpful Report

Posted 3 weeks ago

Hi Stuart, thank you for sharing your experience. We’re sorry for the delay with the microwave and for the lack of communication. We’ll pass this along and take your feedback on communication seriously. If you’d like to add anything else, please reach out to help@electrocity.ie and we’ll take it from there.

Posted 3 weeks ago

“My purchase came with missing items”

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Posted 4 weeks ago

Hi Brandon, thank you for taking the time to leave a review. Our apologies again for the issue, DJI have agreed it was an issue on their side and we're getting the order replaced for you as discussed last week. If you have any questions you can reach out at help@electrocity.ie

Posted 3 weeks ago

“Very good service Fast delivery”

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Posted 4 weeks ago

Hi Thomas, thank you for the review – it's really appreciated!

Posted 3 weeks ago

“Great to deal with and took my old fridge away”

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Posted 4 weeks ago

Thanks for the great review, Yvonne!

Posted 3 weeks ago

“Very fast shipping and delivery. Really impressed”

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Posted 1 month ago

Thank you for the great review, Yasir! We’re glad to hear the delivery went well.

Posted 3 weeks ago

“No problems and prompt delivery”

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Posted 1 month ago

Thank you for the great review! We’re happy to hear everything went well, we hope to see you again.

Posted 1 month ago

“Fast Service!! Excellent price!!”

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Posted 1 month ago

Thanks for the great feedback – we're happy to hear it!

Posted 1 month ago

“It’s a great online store I’ve only ever used the online store. It’s easy to access and use”

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Posted 1 month ago

Thanks Noelle, we're delighted to hear everything went smoothly for you.

Posted 1 month ago

ElectroCity is rated 4.7 based on 2,828 reviews