ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,706 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Extremely fast shipping great packaging even included a complementary gift 10/10 will be buying from electrocity again. Recommended it to my friend and his experience was great also”

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Posted 2 years ago

“Great price. Fast Delivery. Would definitely use again.”

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Posted 12 hours ago

“Very professional service and very convenient.”

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Posted 12 hours ago

“Brilliant as always especially Dave in warehouse who professionally dealt with me he's a legend the delivery guys were fantastic too”

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Posted 2 days ago

“Top class service provided by Electro City.Purchased and delivered in 2 days!! Special mention for delivery guy,couldnt do enough for you.”

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Posted 2 days ago

“Five Stars excellent company never had any issues when ordering any electrical goods. Delivery was fast and tracking was always kept updated. Customer service was great and responded fairly quick. Very happy and my second time to purchase from Electrocity cannot recommend these enough.”

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Posted 3 days ago

“There's a black dot on the screen with multicolored circles (likely caused by pressing hard) that are visible from certain angles. I'd like a €400 microwave without these defects.”

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Posted 4 days ago

Hi Ruben, thanks for taking the time to leave a review. We're sorry to hear you're not happy with the condition of your appliance. This doesn't sound like a manufacturing defect to us, but we'd like to look into it properly. Please get in touch with our team at help@electrocity.ie with your order number and some photos and we'll be happy to investigate. – The ElectroCity Team ⚡

Posted 3 days ago

“No email as to when my tumbledryer was coming need a note put on delivery docket for the driver to ring me as our eircode is not very effective driver was then very annoyed with me as he couldn't find the house”

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Posted 5 days ago

Hi Marion, thank you for your feedback. We're sorry to hear about the difficulty with your delivery. We can see that a dispatch email was sent and received on February 25th with details of your delivery, including information on how to pass any special instructions to the courier in advance, such as Eircode issues. We'll pass your feedback about the driver's manner on to the delivery company. That's not the standard of service we expect for our customers. We hope you're enjoying your new tumble dryer. If there's anything else we can help with, don't hesitate to get in touch at help@electrocity.ie. - The ElectroCity Team ⚡

Posted 4 days ago

“Customer service excellant,The installer was so nice and helpful.Also emailed enquiring when delivery would be and got such a fast response and a lovely and helpful”

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Posted 5 days ago

Thanks so much, Fiona! Really glad the installation went smoothly and that we could get back to you quickly. We'll pass the kind words on to the team.

Posted 3 days ago

“Happy with hasslefree shopping experience.”

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Posted 1 week ago

Great to hear George, hassle-free is exactly what we aim for. Thanks for shopping with us and for taking the time to leave a review!

Posted 3 days ago

“I ordered my appliance on 16/02 and I still did not receive my order.”

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Posted 1 week ago

“Prices are very reasonable, package arrived quickly and I am pleased with my purchased laptop.”

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Posted 1 week ago

Delighted to hear it, Myles! Great value and fast delivery is what we're all about. Hope you're getting great use out of the laptop!

Posted 3 days ago

“Very helpful on the phone and very prompt”

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Posted 2 weeks ago

Thanks Mary, really appreciate you saying so! We'll make sure the team hears this. Hope to see you again soon.

Posted 3 days ago

“Very good; brilliant to deal with!”

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Posted 2 weeks ago

Brilliant to read, Carol thank you! We look forward to helping you again down the line.

Posted 3 days ago

“I bought online and it was delivered on time......”

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Posted 2 weeks ago

“Package was delivered with consideration to rainy day at the time and was properly packed in wrapping plastic. The items was delivered undamaged and working. Thank you.”

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Posted 2 weeks ago

“Quick delivery, fair prices and good quality product”

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Posted 3 weeks ago

“Excellent service”

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Posted 3 weeks ago

“very good service and excelent location”

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Posted 3 weeks ago

“Bought fridge freezer on line, delivery date was earlier than expected, no problem changing it.”

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Posted 3 weeks ago

“Very fast delivery, great dehumidifier. Bit pricey & am not interested in paying more for additional warrantees, too many promo emails after the fact despite not signing up for them”

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Posted 1 month ago

ElectroCity is rated 4.7 based on 2,706 reviews