ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,802 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Five Stars excellent company never had any issues when ordering any electrical goods. Delivery was fast and tracking was always kept updated. Customer service was great and responded fairly quick. Very happy and my second time to purchase from Electrocity cannot recommend these enough.”

Helpful Report

Posted 4 months ago

Thank you Clive, that's really kind! It's great to hear you had such a positive experience across the board - and welcome back for your second order. We look forward to many more!

Posted 3 months ago

“Frictionless shopping experience. Booked online and picked up from the Carlow Electricity.”

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Posted 10 hours ago

“Very happy with the service and speed of delivery of installation from Electrocity & will be returning for more items !”

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Posted 3 days ago

Hi Claire, thanks a million for the fantastic feedback! We’re delighted you’re happy with the service and delivery speed, and we look forward to helping you with more items.

Posted 3 days ago

“Great shop”

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Posted 5 days ago

Hi William, thanks a million for the great feedback, we appreciate you taking the time! Glad to have you as a customer, and we'd love to see you shop with us again.

Posted 5 days ago

“While the ordering process and delivery were excellent I have found the instruction booklet very difficult to understand. I contacted customer support regarding this but have had no solution.”

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Posted 6 days ago

Hi Rosemary, thanks you for the feedback. It's great to hear the ordering and delivery went smoothly for you. We do apologise again that the instruction booklet was difficult to follow, our customer support team did work with you over email to try to help get it sorted, and we're sorry a solution wasn't reached in the end. We're always available again at help@electrocity.ie

Posted 5 days ago

“Electricity are so fast at delivering. I like the way you can purchase through klarna”

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Posted 1 week ago

Hi Fiona, thank you for the lovely review. We're delighted the delivery was speedy – it's what we aim for!

Posted 5 days ago

“At first I was sceptical about the Trust brand. The last items I purchased were not up to spec...so I felt I was taking a gamble with this headset. I thoroughly check the specs and it had everything I wanted at a good price, including a dongle that could connect to my PS4 to connect through Bluetooth. I found to my surprise just how much is packed into this headset. They are comfortable to wear, don't slip off your head like most or move around. I liked the fact the volume worked even without them being turned on while being used in wired mode. They are also great with my hearing aids and due to the size of the ear muffs, fit well over the aids without pressure or causing a headache... So glad now I got these and I can't think of using any other headset for using my PS4, tablet and smart TV..👍👍”

ElectroCity 5 star review on 13th July 2026

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Posted 1 week ago

Hi there, thank you for taking the time to write your review!

Posted 1 week ago

“Exeptional, very thankful for service”

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Posted 1 week ago

Thank you so much for the review – we really appreciate it!

Posted 1 week ago

“Muito bom”

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Posted 1 week ago

Thank you so much for the great feedback Loremi!

Posted 1 week ago

“Great to deal with, online purchase, best value, also first-order discount. Needed to ring in, as I stupidly lost my first-order voucher code, so can say they are also lovely to deal with by phone, very helpful and pleasant. Speedy delivery too, couldn't be better.”

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Posted 1 week ago

Hi Barbara, thanks a million for such a lovely review! We really appreciate you taking the time to share, and we'd love to have you shop with us again.

Posted 1 week ago

“Good service and best price”

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Posted 1 week ago

Hi Ann, thank you so much for the kind words and for taking the time to leave a review!

Posted 1 week ago

“Good products, fast delivery.”

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Posted 1 week ago

Hi Silvia, thanks for the review! Great to hear you’re happy with your order and delivery.

Posted 1 week ago

“Easy to order online and prompt delivery”

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Posted 1 week ago

Hi William, thank you for the 5 star review! We hope to see you again.

Posted 1 week ago

“Love shopping at your store”

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Posted 1 week ago

Hi Ellen, thanks for the 5/5 review!

Posted 1 week ago

“Electrocity has plenty choice and good prices. Quick delivery times too!”

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Posted 2 weeks ago

Hi Anthea, thanks for the 5/5 review!

Posted 2 weeks ago

“ElectroCity are my favourite electronics retailer in Ireland. Quick delivery, great product selection, easy price matching to competitors, and one of the only remaining retailers that allows you to buy extended warranty. Keep it up folks!”

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Posted 2 weeks ago

Thank you for the fantastic review Michael!

Posted 2 weeks ago

“Fast and efficient”

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Posted 2 weeks ago

Hi Naomi, thank you for the great review!

Posted 2 weeks ago

“Good quick delivery”

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Posted 3 weeks ago

Hi there, thank you and we’re glad you were happy with the quick delivery!

Posted 3 weeks ago

“Easy to order fast delivery all round very good”

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Posted 3 weeks ago

Hi Barbara, thank you for the great review!

Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

Hi Dex, thank you for leaving us a review. Great to hear you had a positive experience!

Posted 3 weeks ago

“My only criticism is the driver wasoukd not take the old machines or packaging away.”

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Posted 3 weeks ago

Thank you for the review – we’re glad you’re happy overall, and we’re sorry the driver didn’t take away the old machines. This is always part of the service for large appliances so if you could reach out to us at help@electrocity.ie with your order details we'll be happy to help!

Posted 3 weeks ago

ElectroCity is rated 4.7 based on 2,802 reviews