ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,789 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Five Stars excellent company never had any issues when ordering any electrical goods. Delivery was fast and tracking was always kept updated. Customer service was great and responded fairly quick. Very happy and my second time to purchase from Electrocity cannot recommend these enough.”

Helpful Report

Posted 3 months ago

Thank you Clive, that's really kind! It's great to hear you had such a positive experience across the board - and welcome back for your second order. We look forward to many more!

Posted 3 months ago

“Electrocity has plenty choice and good prices. Quick delivery times too!”

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Posted 1 day ago

Hi Anthea, thanks for the 5/5 review!

Posted 3 hours ago

“ElectroCity are my favourite electronics retailer in Ireland. Quick delivery, great product selection, easy price matching to competitors, and one of the only remaining retailers that allows you to buy extended warranty. Keep it up folks!”

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Posted 1 day ago

Thank you for the fantastic review Michael!

Posted 3 hours ago

“Fast and efficient”

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Posted 5 days ago

Hi Naomi, thank you for the great review!

Posted 3 hours ago

“Good quick delivery”

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Posted 1 week ago

Hi there, thank you and we’re glad you were happy with the quick delivery!

Posted 1 week ago

“Easy to order fast delivery all round very good”

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Posted 1 week ago

Hi Barbara, thank you for the great review!

Posted 1 week ago

“Great service”

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Posted 1 week ago

Hi Dex, thank you for leaving us a review. Great to hear you had a positive experience!

Posted 1 week ago

“My only criticism is the driver wasoukd not take the old machines or packaging away.”

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Posted 1 week ago

Thank you for the review – we’re glad you’re happy overall, and we’re sorry the driver didn’t take away the old machines. This is always part of the service for large appliances so if you could reach out to us at help@electrocity.ie with your order details we'll be happy to help!

Posted 1 week ago

“Fairplay! Had all the electronics that you want, even those gaming laptops! Ill buy soon.”

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Posted 1 week ago

Thanks for the review, Mary! We look forward to your next visit.

Posted 1 week ago

“When my original order was out of stock, they contacted me quickly and suggested an alternative, all was handled very efficiently and with sero hassle.”

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Posted 1 week ago

Thank you for the review Mike, we're delighted we could get things sorted quickly for you.

Posted 1 week ago

“Excellent service”

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Posted 2 weeks ago

Thanks for sharing Noelle, it's great to hear!

Posted 2 weeks ago

“Great shop very helpful”

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Posted 2 weeks ago

Thanks for your kind words! We’re glad you found ElectroCity helpful.

Posted 2 weeks ago

“The website was easy to use and delivery was very quick.”

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Posted 2 weeks ago

Hi Fionnuala, thank you for the great review!

Posted 2 weeks ago

“Super fast delivery!”

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Posted 2 weeks ago

Hi Giedre, thank you for leaving a review – let us know if you need anything else.

Posted 2 weeks ago

“Very efficient easy to use web site hassle free”

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Posted 2 weeks ago

Hi Deirdre, thanks for sharing your feedback!

Posted 2 weeks ago

“The item was delivered not in 3 days as it was said in the description, but in 5 days. There was a whole in the box, but PS5 pro was not damaged.”

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Posted 3 weeks ago

Hi Valdemar, thanks for taking the time to leave a review! Our delivery times don't include weekends – we'll be sure to make this clear online. We're glad the PS5 wasn’t damaged, but if you have any issues at all just reach out to help@electrocity.ie.

Posted 3 weeks ago

“Great service and very fast delivery”

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Posted 3 weeks ago

Thank you for the great review Frances, let us know if you need anything else!

Posted 3 weeks ago

“Quick delivery & no hassle at all would recommend”

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Posted 3 weeks ago

Hi David, thanks for the positive review – if you need anything else, just let us know.

Posted 3 weeks ago

“Very quick and reliable delivery.”

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Posted 3 weeks ago

Hi Jacek, thank you for taking the time to leave a review, we appreciate it!

Posted 3 weeks ago

“Very good, very fast....”

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Posted 3 weeks ago

Hi Jason, thanks for the great review!

Posted 3 weeks ago

“I have recommended electricity a lot but not for this, my previous monitor 18months ago from here was perfect.”

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Posted 3 weeks ago

Thank you for coming back to us and for recommending us over the years, David. We're sorry to hear about the issue with your monitor – we haven't heard from you about this issue before, so please do get in touch before writing it off. You're welcome to drop it into any of our stores in Kilkenny, Carlow or Waterford, or if that's not convenient we can arrange a collection from you directly – whatever suits. Just reach out to us at help@electrocity.ie and we'll take it from there.

Posted 3 weeks ago

ElectroCity is rated 4.7 based on 2,789 reviews