ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,669 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Extremely fast shipping great packaging even included a complementary gift 10/10 will be buying from electrocity again. Recommended it to my friend and his experience was great also”

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Posted 2 years ago

“Very happy with the service from Electrocity”

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Posted 23 hours ago

“Very slow service”

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Posted 1 day ago

Hi Jonathan, Thank you for your feedback. We are sorry to hear you were disappointed with the delivery time. We have reviewed your order and can see that the product had an estimated delivery timeframe of 3 to 5 working days from the date of purchase. Based on the tracking information, your order was delivered on the 5th working day, which was within this timeframe. We aim to provide an accurate and reliable service for all customers, and appreciate the opportunity to clarify this in response to your review.

Posted 23 hours ago

“Found the staff to be extremely helpful and kind, including the delivery driver. I ordered online but spoke with staff at the Carlow store all very helpful.”

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Posted 1 day ago

“Electrocity are great whether online or in store”

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Posted 1 day ago

“Excellent selection of products 👌 with fantastic customer service. Floor staff always willing to help with any queries on products. Buy all our electric products from Electrocity. Denise & James Daly Firoda Castlecomer”

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Posted 3 days ago

“Easy to purchase. Delivered very fast with no hassle.”

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Posted 3 days ago

“Great prices and fast delivery”

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Posted 3 days ago

“Very good”

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Posted 6 days ago

“Excellent experience with Electrocity Definitely shop with them again.”

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Posted 6 days ago

“Good price, fast delivery.”

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Posted 1 week ago

“Fast efficient delivery, product exactly as expected. I would be happy to purchase online with electricity again.”

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Posted 1 week ago

“Awesome , good quality”

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Posted 1 week ago

“Super easy and easy to order.we ordered soon again.thank you very much 🩷”

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Posted 1 week ago

“absolutely great service , from start to finish”

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Posted 1 week ago

“Easy to place order online, fast delivery, would order from ElectroCity again.”

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Posted 2 weeks ago

“Delivered on schedule, but shipping cost a bit expensive for such a small item”

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Posted 2 weeks ago

“Product as described. Delivery was fast. Would order again.”

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Posted 3 weeks ago

“Impressive”

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Posted 3 weeks ago

“very nice service, good prices, fast delivery”

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Posted 3 weeks ago

“My order was expedited with professionalism and efficiency. I am particularly heartened that the opportunity presented itself to buy from an Irish owned family business. Having become acquainted with the ability to find exactly what I want from anywhere in the world, there was something unexpectedly satisfying about finding just what suited my needs at s location closer to home. I would like sometime to visit the business in person to meet the people behind such a successful enterprise and relate how happy I was with my first purchase with a view to a second purchase. Until such an occasion presents itself, I shall endeavor to place ElectroCity in my shortlist of reliable, trustworthy electrical retailers. My sincerest thanks to all involved. Brian.”

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Posted 3 weeks ago

ElectroCity is rated 4.7 based on 2,669 reviews