ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,713 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 30th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Extremely fast shipping great packaging even included a complementary gift 10/10 will be buying from electrocity again. Recommended it to my friend and his experience was great also”

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Posted 2 years ago

“Recommended! Great price, fast delivery and delivered in good condition”

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Posted 1 day ago

Thank you for the recommendation Szilvia, glad we could deliver on both! We hope to see you again soon.

Posted 1 day ago

“Good service and great value for money”

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Posted 3 days ago

Thank you Krisma, glad we could deliver on both! We hope to see you again soon.

Posted 3 days ago

“Very good suprised”

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Posted 4 days ago

Thanks David, delighted to hear it! We hope to see you again soon.

Posted 3 days ago

“Never had any issues with anything I got from ElectroCity would definitely buy from them again.”

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Posted 4 days ago

That's great to hear - thank you! We look forward to your next order.

Posted 3 days ago

“Service was so quick and product was cheaper here too”

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Posted 1 week ago

Thanks Ciara, great to hear we could save you a few euro too! We look forward to seeing you again.

Posted 3 days ago

“Great service, quick delivery 👍”

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Posted 1 week ago

Thanks for the kind words, Amanda! Really glad to hear the delivery and service were great. We hope to see you again soon!

Posted 3 days ago

“Quick and easy to order, delivery in 2-3days”

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Posted 2 weeks ago

Thank you, Cora. Great to hear the ordering and delivery were quick and easy!

Posted 2 weeks ago

“Great price. Fast Delivery. Would definitely use again.”

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Posted 2 weeks ago

Thank you, Julian. It's great to hear. We'll look forward to your next order!

Posted 2 weeks ago

“Very professional service and very convenient.”

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Posted 2 weeks ago

Thank you, Irmantas - really glad to hear it! We hope to see you again soon.

Posted 2 weeks ago

“Brilliant as always especially Dave in warehouse who professionally dealt with me he's a legend the delivery guys were fantastic too”

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Posted 2 weeks ago

Thank you, Jon, we'll make sure the warehouse team see this - brilliant to hear you were so well looked after. See you next time!

Posted 2 weeks ago

“Top class service provided by Electro City.Purchased and delivered in 2 days!! Special mention for delivery guy,couldnt do enough for you.”

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Posted 2 weeks ago

Thank you, Tony! Great to hear everything went so smoothly! We'll be sure to pass your kind words along to the delivery team. Hope you enjoy your new purchase

Posted 2 weeks ago

“Five Stars excellent company never had any issues when ordering any electrical goods. Delivery was fast and tracking was always kept updated. Customer service was great and responded fairly quick. Very happy and my second time to purchase from Electrocity cannot recommend these enough.”

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Posted 2 weeks ago

Thank you Clive, that's really kind! It's great to hear you had such a positive experience across the board - and welcome back for your second order. We look forward to many more!

Posted 3 days ago

“There's a black dot on the screen with multicolored circles (likely caused by pressing hard) that are visible from certain angles. I'd like a €400 microwave without these defects.”

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Posted 3 weeks ago

Hi Ruben, thanks for taking the time to leave a review. We're sorry to hear you're not happy with the condition of your appliance. This doesn't sound like a manufacturing defect to us, but we'd like to look into it properly. Please get in touch with our team at help@electrocity.ie with your order number and some photos and we'll be happy to investigate. – The ElectroCity Team ⚡

Posted 3 weeks ago

“No email as to when my tumbledryer was coming need a note put on delivery docket for the driver to ring me as our eircode is not very effective driver was then very annoyed with me as he couldn't find the house”

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Posted 3 weeks ago

Hi Marion, thank you for your feedback. We're sorry to hear about the difficulty with your delivery. We can see that a dispatch email was sent and received on February 25th with details of your delivery, including information on how to pass any special instructions to the courier in advance, such as Eircode issues. We'll pass your feedback about the driver's manner on to the delivery company. That's not the standard of service we expect for our customers. We hope you're enjoying your new tumble dryer. If there's anything else we can help with, don't hesitate to get in touch at help@electrocity.ie. - The ElectroCity Team ⚡

Posted 3 weeks ago

“Customer service excellant,The installer was so nice and helpful.Also emailed enquiring when delivery would be and got such a fast response and a lovely and helpful”

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Posted 3 weeks ago

Thanks so much, Fiona! Really glad the installation went smoothly and that we could get back to you quickly. We'll pass the kind words on to the team.

Posted 2 weeks ago

“Happy with hasslefree shopping experience.”

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Posted 3 weeks ago

Great to hear George, hassle-free is exactly what we aim for. Thanks for shopping with us and for taking the time to leave a review!

Posted 2 weeks ago

“I ordered my appliance on 16/02 and I still did not receive my order.”

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Posted 4 weeks ago

Hi Aidan, we're sorry for the delay with your order. We're aware of your case and are working to get this resolved for you as quickly as possible. Please don't hesitate to contact us directly at help@electrocity.ie if you need an update in the meantime.

Posted 3 days ago

“Prices are very reasonable, package arrived quickly and I am pleased with my purchased laptop.”

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Posted 4 weeks ago

Delighted to hear it, Myles! Great value and fast delivery is what we're all about. Hope you're getting great use out of the laptop!

Posted 2 weeks ago

“Very helpful on the phone and very prompt”

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Posted 1 month ago

Thanks Mary, really appreciate you saying so! We'll make sure the team hears this. Hope to see you again soon.

Posted 2 weeks ago

“Very good; brilliant to deal with!”

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Posted 1 month ago

Brilliant to read, Carol thank you! We look forward to helping you again down the line.

Posted 2 weeks ago

ElectroCity is rated 4.7 based on 2,713 reviews