ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,780 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,780 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Five Stars excellent company never had any issues when ordering any electrical goods. Delivery was fast and tracking was always kept updated. Customer service was great and responded fairly quick. Very happy and my second time to purchase from Electrocity cannot recommend these enough.”

Helpful Report

Posted 3 months ago

Thank you Clive, that's really kind! It's great to hear you had such a positive experience across the board - and welcome back for your second order. We look forward to many more!

Posted 2 months ago

“Excellent service”

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Posted 2 hours ago

Thanks for sharing Noelle, it's great to hear!

Posted 1 hour ago

“Great shop very helpful”

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Posted 15 hours ago

Thanks for your kind words! We’re glad you found ElectroCity helpful.

Posted 3 hours ago

“The website was easy to use and delivery was very quick.”

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Posted 2 days ago

Hi Fionnuala, thank you for the great review!

Posted 2 days ago

“Super fast delivery!”

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Posted 6 days ago

Hi Giedre, thank you for leaving a review – let us know if you need anything else.

Posted 6 days ago

“Very efficient easy to use web site hassle free”

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Posted 6 days ago

Hi Deirdre, thanks for sharing your feedback!

Posted 6 days ago

“The item was delivered not in 3 days as it was said in the description, but in 5 days. There was a whole in the box, but PS5 pro was not damaged.”

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Posted 1 week ago

Hi Valdemar, thanks for taking the time to leave a review! Our delivery times don't include weekends – we'll be sure to make this clear online. We're glad the PS5 wasn’t damaged, but if you have any issues at all just reach out to help@electrocity.ie.

Posted 1 week ago

“Great service and very fast delivery”

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Posted 1 week ago

Thank you for the great review Frances, let us know if you need anything else!

Posted 1 week ago

“Quick delivery & no hassle at all would recommend”

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Posted 1 week ago

Hi David, thanks for the positive review – if you need anything else, just let us know.

Posted 1 week ago

“Very quick and reliable delivery.”

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Posted 1 week ago

Hi Jacek, thank you for taking the time to leave a review, we appreciate it!

Posted 1 week ago

“Very good, very fast....”

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Posted 1 week ago

Hi Jason, thanks for the great review!

Posted 1 week ago

“I have recommended electricity a lot but not for this, my previous monitor 18months ago from here was perfect.”

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Posted 1 week ago

Thank you for coming back to us and for recommending us over the years, David. We're sorry to hear about the issue with your monitor – we haven't heard from you about this issue before, so please do get in touch before writing it off. You're welcome to drop it into any of our stores in Kilkenny, Carlow or Waterford, or if that's not convenient we can arrange a collection from you directly – whatever suits. Just reach out to us at help@electrocity.ie and we'll take it from there.

Posted 1 week ago

“My product waz damaged when delivered but the customer service I received was excellent.”

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Posted 1 week ago

Hi Carrie, thank you for the great review! We're always more than happy to help.

Posted 1 week ago

“Delivered promptly very nice delivery lad”

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Posted 1 week ago

Thanks Deborah, we’re glad to hear the delivery went smoothly.

Posted 1 week ago

“Great services, good value as the PS5 Pro price was rapidly increasing every where else.”

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Posted 1 week ago

Thanks Michael, we always aim to have the best price!

Posted 1 week ago

“Excellent service!! Very fast delivery, would highly recommend”

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Posted 1 week ago

Thanks Margaret, really glad to hear you’re happy with the service and the fast delivery. We appreciate the recommendation!

Posted 1 week ago

“Very pleased with the whole Electro City experience. From walking into the store to viewing the items and having our questions answered, to ordering online and getting it delivered to our home. The staff and delivery driver were very helpful and easy to talk to. Very happy with the options we found at Electro City and its competitive prices. I can only highly recommend.”

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Posted 1 week ago

Thanks Filip, really glad the whole experience worked for you both in-store and online. We'll pass that on to the team!

Posted 1 week ago

“Delivery was very good.”

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Posted 2 weeks ago

Thanks Derek, glad the delivery went well!

Posted 2 weeks ago

“Great prices easy ordering fast delivery highly recommend”

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Posted 2 weeks ago

Hi Linda, thanks for the great review – we're happy to hear it!

Posted 2 weeks ago

“Great service. Delivery man was very helpful”

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Posted 2 weeks ago

Hi Monica, we're delighted to hear that! We'll pass the feedback on to our delivery team.

Posted 2 weeks ago

“Great deal. Didn't receive any delivery information emails.”

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Posted 2 weeks ago

Thank you for the feedback! We're sorry to hear you didn't receive any delivery updates from the courier, we'll look into that on our end. If you have anything extra to add you can reach out at help@electrocity.ie.

Posted 2 weeks ago

ElectroCity is rated 4.7 based on 2,780 reviews