ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,845 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,845 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Five Stars excellent company never had any issues when ordering any electrical goods. Delivery was fast and tracking was always kept updated. Customer service was great and responded fairly quick. Very happy and my second time to purchase from Electrocity cannot recommend these enough.”

Helpful Report

Posted 6 months ago

Thank you Clive, that's really kind! It's great to hear you had such a positive experience across the board - and welcome back for your second order. We look forward to many more!

Posted 5 months ago

“Very pleased with my order and quick delivery. Very happy and will most definitely order from again”

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Posted 5 hours ago

Thank you Nicola, we look forward to seeing you again!

Posted 4 hours ago

“Excellent website and service. Easy to navigate and find what you need.”

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Posted 8 hours ago

Hi Jonathan, thank you for taking the time to leave a review!

Posted 8 hours ago

“very quick service as always”

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Posted 21 hours ago

Hi Bernadette, thank you for the five star review! We're always happy to help.

Posted 9 hours ago

“Great experience with Electric City. Excellent service, friendly staff and everything was handled quickly and professionally. Very happy with the service and would definitely recommend them.”

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Posted 2 days ago

Thank you for the five star review Lukasz! We're delighted to hear you had such a great experience with ElectroCity.

Posted 9 hours ago

“Very good store!”

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Posted 3 days ago

Thank you for the five star review!

Posted 3 days ago

“Great service and fast delivery.”

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Posted 4 days ago

Hi Anne, thank you for leaving a review! Let us know if you need anything else in the future.

Posted 4 days ago

“Sort out delivery company leaving items of value in street”

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Posted 5 days ago

Hi Scott, thank you for your review! We’re sorry to hear about the delivery issue. That isn’t acceptable, and we’ll pass this along to the courier and relevant people. If you need to add anything please email help@electrocity.ie and we'll be happy to help.

Posted 5 days ago

“First time buying from Electrocity, and I am very happy. Fast shipping, and easy to deal with.”

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Posted 1 week ago

Hi Heicmat, thank you for your review. It's great to hear your first order went well, we hope you'll shop with us again!

Posted 1 week ago

“Thank you to John Luke for the excellent service and advice when purchasing a fridge freezer recently. Despite dealing with two customers at the same time and answering queries from 3 other staff members he somehow managed to give both customers all the attention they needed and complete the sales to everyone’s satisfaction. Products are good quality but good quality products can be bought anywhere. The service of this young man is what would bring us back to ElectroCity. Well done”

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Posted 1 week ago

Hi Neil, thanks for taking the time to share your feedback. We’ll be sure to pass on your kind words to John Luke!

Posted 1 week ago

“👍 great price great delivery”

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Posted 1 week ago

Hi Sean, fantastic to hear you were happy with the price and delivery. Thanks for sharing your feedback!

Posted 1 week ago

“Very friendly & helpfully staff. Great range of products”

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Posted 1 week ago

Hi Sinead, it's great to hear everything went well for you in-store! We hope to see you again soon.

Posted 1 week ago

“Thanks for the great price and speedy delivery.”

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Posted 1 week ago

Hi Robert, thanks for taking the time to leave a great review, it's very appreciated!

Posted 1 week ago

“Excellent overall start to finish. Regular updates. Great quality product. Bargain price but high quality product. Very quick and friendly installation. Very smooth stress free process. Thanks”

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Posted 1 week ago

Thanks, Daniel! We’re delighted to hear everything went well from ordering to installation.

Posted 1 week ago

“Good company to deal with very quick service and very professional would deal with them again”

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Posted 1 week ago

That's great to hear, thank you for the kind words!

Posted 1 week ago

“Great service &very friendly to deal with.”

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Posted 1 week ago

Thank you, Michelle. We hope to see you again soon!

Posted 1 week ago

“Excellent buying experience, excellent delivery. Product seems great (but have only used it a few times so far). I would definitely recommend buying from ElectroCity.”

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Posted 1 week ago

Thank you, Jill! It's great to see everything went smoothly for you.

Posted 1 week ago

“..........”

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Posted 1 week ago

Thank you for the 5 star review, Guillaume!

Posted 1 week ago

“It has better prices than the well-known chains, and the delivery arrived on time as promised.”

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Posted 2 weeks ago

Thanks Daiana, a great review for us!

Posted 2 weeks ago

“Best price online. Fast delivery and up to date emails on the progress.”

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Posted 2 weeks ago

Thanks Daniel, great to hear you’re happy with the price and fast delivery.

Posted 2 weeks ago

“First time buying from electro city and would definitely recommend them,I ordered a fan recently and it was delivered very quickly, everything went smoothly from ordering to delivery,I will certainly buy from them again.”

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Posted 2 weeks ago

Thanks so much for the fantastic review Catherine! Delighted to hear all went well and we look forward to serving you again.

Posted 2 weeks ago

ElectroCity is rated 4.7 based on 2,845 reviews