ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,499 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great store, good range of products at competitive prices.”

Helpful Report

Posted 3 weeks ago

“Easy to deal with kept me updated on my order”

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Posted 3 weeks ago

“I was looking for a relatively new product which was either out of stock or more expensive with other companies. Electricity not only had it in stock, but cheaper than all the competitors. There was an issue with the delivery (courier, not Electrocity) where the item had no update after a day of being collected by the courier. I contacted Electrocity and the issue was resolved immediately, with a new order through and the item arriving the following day (actually within 24 hours of receiving the email) while they sorted out the delivery issue on the original item themselves. I've honestly never experienced such an immediate resolution to an issue with a company ever. I'll be buying every appliance I need from here going forward. Fantastic company and fantastic staff.”

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Posted 3 weeks ago

“Everything was great and smoothly executed”

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Posted 3 weeks ago

“Easy to order online and quick delivery”

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Posted 3 weeks ago

“Excellent and quick service”

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Posted 3 weeks ago

“Excellent service and very happy with the Google Streamer”

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Posted 4 weeks ago

“I have recently bought a product of this company and spotted it cheaper elsewhere where and they had no problem matching the price. Very helpful staff and quick delivery.”

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Posted 4 weeks ago

“Really pleased with the service. I ordered on Monday evening and the product was with me by noon on Wednesday of the same week; you can't get much quicker than that.”

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Posted 4 weeks ago

“Brill service fast and efficient”

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Posted 4 weeks ago

“Very good reliable and straightforward. Staff excellent in service. Good to go”

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Posted 1 month ago

“Shipment delay but not a big issue”

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Posted 1 month ago

“Very efficient company”

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Posted 1 month ago

“Made our order available at local store very quickly and online service at order time was very good.”

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Posted 1 month ago

“Always friendly, helpful and very professional and know the information about their products which unfortunately other electrical stores don't, would always recommend them”

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Posted 1 month ago

“Excellent price 👌 Would recommend 👍”

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Posted 1 month ago

“Product delivered very fast and exactly as described. Nothing to fail 👍”

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Posted 1 month ago

“Excellent service from start to finished I ordered a laptop and it was delivered within the time frame and the product is of excellent quality”

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Posted 1 month ago

“Good dealing with Elctrocity but the Courier company were abysmal. Sent package to wrong house and they will not speak to resolve over the phone”

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Posted 1 month ago

“We got a great deal on the Ninja Woodfire electric BBQ and the offer was no where else. With BBQ we got a table, cover for the grill and woodfire pellets all free. The service was great and quick delivery also. If i am looking for anything else Electrocity will be my first port of call.”

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Posted 1 month ago

ElectroCity is rated 4.7 based on 2,499 reviews