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ElectroCity Reviews

4.7 Rating 2,005 Reviews
93 %
of reviewers recommend ElectroCity
Company Reviews Product Reviews
1,017
 Insights Metrics Info
4.7
Based on 2,005 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read ElectroCity Reviews

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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Anonymous
Verified Buyer
“All good, will definitely shop here again. Exactly what it says on the tin”
Helpful Report
Posted 16 hours ago
Damien Q
Verified Buyer
“Good delivery time. But information not clear as why they didn't take old washing machine when delivered new one???”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“good service”
Helpful Report
Posted 1 month ago
Nicholas O
Verified Buyer
“From order to delivery was only 3 days very good company to do business with”
Helpful Report
Posted 2 months ago
Adele G
Verified Buyer
“Happy with purchase and delivery .Expected it to arrive within the week.Arrived following Monday”
Helpful Report
Posted 2 months ago
Muhammad A
Verified Buyer
“It’s reliable, product packaging was perfect, staff is really helpful and kind, had great experience, definitely will come again in future.”
Helpful Report
Posted 2 months ago
Gerard P
Verified Buyer
“Delivery was a bit longer than we expected but otherwise all good!”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Ordered at very busy time over Christmas, was kept informed about delivery date as an item was out of stock. Good communication and very easy to speak to.”
Helpful Report
Posted 3 months ago
Maureen M
Verified Buyer
“Good service used click and collect . Items ready staff pleasant .”
Helpful Report
Posted 3 months ago
David N
Verified Buyer
“Great service”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Ordered a tumble dryer, got a tumble dryer!”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“I left a note for the courier to call me about 30mins before he delivered the item, but he didn't. It was only by chance that I spotted him walking away with it again because he thought nobody was home and the doorbell is broken so I didn't hear him. That is why I specifically added that note to call or text before delivery. That did not happen, even though I had that typed with the order! And I couldn't track it either!”
Helpful Report
Posted 4 months ago
Brian C
Verified Buyer
“Quick delivery ✅ One small issue with an err code on our new washing machine, we figured it out.. pinched water pipe”
Helpful Report
Posted 4 months ago
Gabriel L
Verified Buyer
“Really helpful Service! Thanks so much for delivering on time, even though the originally ordered item wasn't available.”
Helpful Report
Posted 6 months ago
Brian R
Verified Buyer
“Fast delivery, but my payment (via Apple Pay) never got confirmed after ordering. It was only 3 hours later when I got the confirmation email that I knew my order was processed.”
Helpful Report
Posted 6 months ago
Staff I
Verified Buyer
“There was an error when I paid for my item a warning came up that this is a test run site and no orders will be fulfilled. I did get a fright as I spent close to 300euro the next day the online department was unavailable but I sent an email which they responded to promptly I had been sent the wrong order number also. Customer service was fantastic and sorted my problem very efficiently and I appreciated it very very much.”
Helpful Report
Posted 7 months ago
Warren F
Verified Buyer
“Could you send me an Invoice Please”
Helpful Report
Posted 7 months ago
Sonal M
Verified Buyer
“Delivered on expected date, matched price from anywhere outside, definitely will never go to curry’s again”
ElectroCity 4 star review on 6th August 2023
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“this store is ok”
Helpful Report
Posted 8 months ago
Marcio F
Verified Buyer
“Fast service”
Helpful Report
Posted 9 months ago
ElectroCity is rated 4.7 based on 2,005 reviews
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