ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,499 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Product as described and arrived well packaged”

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Posted 10 months ago

“Good service.”

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Posted 11 months ago

“i ordered on a tues and it didn't leave till fri that was a bit slow tbh. but that said it arrived on the sat (next day) so I dunno”

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Posted 11 months ago

“Electrocity itself is good all staff members friendly bar 1 very rude and ignorant working in the Carlow store at the main desk”

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Posted 11 months ago

“Good and trustworthy website. Price was also not high compared to other websites. This company added a personal touch by sending out a nice tasting chocolate too! Would buy from them again without hesitation”

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Posted 11 months ago

“All good, will definitely shop here again. Exactly what it says on the tin”

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Posted 1 year ago

“Good delivery time. But information not clear as why they didn't take old washing machine when delivered new one???”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“From order to delivery was only 3 days very good company to do business with”

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Posted 1 year ago

“Happy with purchase and delivery .Expected it to arrive within the week.Arrived following Monday”

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Posted 1 year ago

“It’s reliable, product packaging was perfect, staff is really helpful and kind, had great experience, definitely will come again in future.”

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Posted 1 year ago

“Delivery was a bit longer than we expected but otherwise all good!”

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Posted 1 year ago

“Ordered at very busy time over Christmas, was kept informed about delivery date as an item was out of stock. Good communication and very easy to speak to.”

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Posted 1 year ago

“Good service used click and collect . Items ready staff pleasant .”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Ordered a tumble dryer, got a tumble dryer!”

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Posted 1 year ago

“I left a note for the courier to call me about 30mins before he delivered the item, but he didn't. It was only by chance that I spotted him walking away with it again because he thought nobody was home and the doorbell is broken so I didn't hear him. That is why I specifically added that note to call or text before delivery. That did not happen, even though I had that typed with the order! And I couldn't track it either!”

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Posted 1 year ago

“Quick delivery ✅ One small issue with an err code on our new washing machine, we figured it out.. pinched water pipe”

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Posted 1 year ago

“Really helpful Service! Thanks so much for delivering on time, even though the originally ordered item wasn't available.”

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Posted 1 year ago

“Fast delivery, but my payment (via Apple Pay) never got confirmed after ordering. It was only 3 hours later when I got the confirmation email that I knew my order was processed.”

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Posted 1 year ago

ElectroCity is rated 4.7 based on 2,499 reviews