“The finished item was as usual, great, but your proofing system needs adjusting. I checked the proof and clicked proof fine to go twice yet had to phone yourselves 3 days later to check on delivery only to hear you say I had not agrred the proof
Regards
Derek Fellows”
Hello Derek,
Thank you for taking time to leave this review!
We are happy to hear that you are pleased with the finished product you received, however we are sorry to hear that your experience with our proofing system was not the most straightforward. We are continually reviewing our processes so we will certainly flag this as feedback. Thank you.
In the meantime, we do have some useful information on our website about the proofing process which we will link below for you:
https://www.flexilabels.co.uk/blog/flexi-label-guide-to-proofing-and-approving-your-printed-labels
We really hope this helps for future orders.
Kind regards,
The Flexi Team.
Hello Steve,
Thank you for taking the time to leave such a positive review! We are pleased to hear that you are happy with our label quality and ordering process. We continually look to review and update our processes in line with feedback so it's great to hear that this has contributed to your positive experience with us.
If there is anything we can do to improve further and make sure it's 5 stars next time, feel free to email us info@flexilabels.co.uk.
Thanks again!
Kind regards,
The Flexi Team :)
Thank you for your review! We're pleased to hear that you are happy with your experience and look forward to working with you again in the future. If there's anything we can do to make it 5 stars next time, please let us know by emailing info@flexilabels.co.uk. Thanks again, The Flexi Team :)
“The only comment I have is that it would be a great help if there was some writing / brand name on the removable side of the label to ensure that our printing is done on the correct label side!!
The only way I can tell the correct side to print on is to pinch the label in the midde of the label to check I am correctly printing on the label side !! Also I wonder if there is an option for a very small outer frame to be added to enable the easy removal of the label after printing - again we have to fold the label in half lengthways to actually remove the printed label for use !!”
“Prompt service, fair price.
One downside of Flexi Label is that the back of the label sheet is blank; making it easy to accidently print on the wrong side. Therefore I only use Flexi Labels for label sizes I cannot get elsewhere.”
“Very nice labels and ordering plus speedy delivery could nothave been easier.
It would have been helpful if the label template had been registered with microsoft word but with a bit of jiggery-pokery managed to print a full page accurately.”
