“Quick and easy ordering process as well as a good amount of information. Also the shipping seems lightening fast! Impressed so far. Now lets just see how the supplements work for me”
“(Update): After notifying customer service about my issues in the email below, they immediately corrected the situation. Excellent service and therefore I am editing this review. Thank you for your prompt attention.
I received the package it was not complete. One of the satchles only contained 14 capsules instead of 30 as requried. Can you please send the 16 missing capsules.”
Hi Jerry, I'm really, really sorry about this experience and I'm incredibly disappointed by this. This is NOT the experience we want for you at all and rest assured I'm taking this complain extremely seriously. I've arranged for a replacement to be shipped to you ASAP and I've reached out to you via email to get more details from you. I hope to hear from you soon so I can make this right for you!
Ashley from For Youth
“I have taken the NMN supplement for about 3 months, the first month i didn't really feel the effect, but after the second month, my energy level is up and a lot better; especially after work ends. I can still continue with exercises in the evening which i normally don't do after working hours due to feeling lethargic. Now, i'm ready to try out the The Plus-Niagen and hope my body can adapt to the product without any issues.”
Hi Remakantan, I'd like to personally apologise for the experience so far. We strive to provide the best service possible and get all orders out of our warehouse within 1-2 days. Hence this is absolutely unacceptable standards for us as well.
It seems Singapore to Malaysia shipments have been delayed due to the Easter holidays in Singapore and Hari Raya holidays in Malaysia and Singapore. However, communication with the courier service has been subpar as I've been trying to follow up for all orders. Moving forward, we're switching to another courier service provider as we're extremely disappointed with the delays from their end.
I've sent an email to you to address this issue, I hope you've managed to have a look and do reach out to me via care@foryouth.co if you have not received it. Once again, I really really am sorry for the experience and I hope you'll give us a chance to make it right for you.
Ashley from For Youth
“Now, this is not a product review but more about the review of the buying experience- which has been mind blowingly good. An email everyday to update about "status". Ashley even took the trouble to reprint my lable to indicate value of goods per my last minute email to avoid Malaysian custom issues. How awesome is that? I am waiting in anticipation for the arrival of my items and sincerely hope it performs as well as the customer service given by Ashley.”
Hi Melody! Thank you so much for your review of For Youth. I truly appreciate your kind words, and comments like yours lets me (and the team) know that we're on the right track! I hope our products exceed your expectations as well and I can't wait to hear what you think about them :)
Have an awesome day ahead!
Ashley from For Youth
Dear Greg, thank you so much for your rating of For Youth! Your satisfaction is our top priority, and we are delighted that our product has been instrumental in enhancing your overall wellness journey.
Thank you for your review and for choosing For Youth. Wishing you continued health and wellbeing!
Ashley from For Youth
