Galvin For Men Reviews

Name: Galvin For Men
Address: Galvin For Men, 53 Oliver Plunkett Street, Mullingar, Westmeath
Rating: 4.87

4.9 Rating 338 Reviews

96 %

of reviewers recommend Galvin For Men

Company Reviews

Product Reviews

Metrics

4.9

Based on 338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Galvin For Men 5 star review on 13th May 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very hard to deal with in reality. While the delivery / courier service , packaging is very good & staff attentive, Twice I’ve bought items, had my order confirmed, my money taken only to be told a particular item isn’t actually in stock. Very frustrating !”

Helpful Report

Posted 2 months ago

Good evening, Thank you, firstly, for taking the time to write your review. It is very much appreciated and we are very disappointed to hear about your experience with us. Our systems experienced a technical glitch in recent weeks which unfortunately impacted your order. We have since completed a full stock control reconciliation to ensure that the corrections can accurately be reflected on both our internal stock system and the Website. We are continuously developing our services and strive to ensure reliability and so your feedback is very valuable. I want to thank you very much for placing your order with us. Please accept our sincere apologies for the inconvenience and frustration caused to you and we hope that you will give us another chance in the future. Wishing you a great week ahead. Best regards, Pete & the team.

Posted 2 months ago

“It hasn't arrived?”

Helpful Report

Posted 1 year ago

Hi Martin, As your order is going to the UK, it can take up to 5 business days for it to arrive (sometimes slightly longer depending on Royal Mails processing time), as outlined when placing the order. At the time of your review it had only been 2 business days since it was ordered, and is currently just 4 business days since the order. I have emailed you the tracking number again, in case you didn't receive it initially. I have checked the status of your order and it is currently in the UK and awaiting delivery to you! I hope this help your query, and we hope you love your order when it arrives! Regards, Mark

Posted 1 year ago

“I have a problem with the size and they don’t answer.”

Helpful Report

Posted 1 year ago

“I purchased a set of Braces for men. They were pricey, in fact I could have bought two pairs for the same amount of money. The price led me to believe that they were extra strong. I am bitterly disappointed with them. They are no better than ones I paid less than €25 for.”

Helpful Report

Posted 1 year ago

Good afternoon Paddy, I hope you are well. Please excuse my delayed response - I have been out of action due to illness. Thank you for your feedback on the Leyva Braces you purchased. We are disappointed that you were not satisfied with your purchase. Leyva is a brand that we have worked with for many years. We have chosen Leyva as a brand due to the quality of the products they produce; their use of genuine leather and for the traditional manufacturing methods and craftsmanship processes used by Leyva. As a result, we share your frustration. It is extremely rare, however, from time to time there may be faulty items that manage to make their way through to shop floor unnoticed. Perhaps this is the case. We would be more than happy for you to return the braces to us for a refund or an exchange. We can assess the product ourselves and from there, return to Leyva. https://www.tiendaleyva.com/en/content/13-about Return Address: (Ref: Purchase Number: #4076) GALVIN 53 Oliver Plunkett Street, Mullingar, Co. Westmeath. IRELAND N91 K37F Once received, we will issue refund/exchange and return shipping. Please add a note with your preferred action to be taken. We work very hard to ensure that we provide a high quality service to or customers and provide quality products that we can stand by. We apologise for the inconvenience caused to you on this occasion and hope that this will not deter you from coming back to us again. Many thanks again Paddy. Kind regards, Pete

Posted 1 year ago

“Order placed on December 26. No shipping tracking number. No news since. No one responds to the email. Run away !”

Helpful Report

Posted 1 year ago

Hi Olivier,   We’re very sorry that you’ve had a bad experience with us.   We received your order on the 26th December, and fulfilled and sent out your order on the 27th (you would have received an email detailing it’s fulfillment).   Due to the time of year, between Christmas and New Years, it is possible that couriers will experience delays. Processing time is entirely out of our hands once handed over to the courier.   Throughout the Holiday season, our Customer Service team was somewhat weakened due to illness and of course due to holiday time which may have impacted our response time to your query, but we got back to you as soon as we possibly could.   We were glad to speak to you on multiple occasions before you initially placed your order to help you decide on size, but we apologise for being unable to respond to you quicker after you placed the order.   We have emailed your tracking number to you since.   We are sorry for the inconvenience caused, and we hope you’ll order with us again! All the best,  Mark

Posted 1 year ago

Galvin For Men is rated 4.9 based on 338 reviews