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Giesswein Walkwaren AG Reviews

4.7 Rating 29,513 Reviews
C
Happiness Grade
C

Refund - Average

62.50%
Industry Average
Customer service was good. The shoes I ordered did not meet the expectation that I had formed having owned Giesswein slipper before. They looked quite cheap and felt flimsy. I ordered on 26 May, returned them the day after I got them and today I have the notice of refund. That is good. On balance, I gave three stars, average between 1 fir the product and 5 for customer service.
posted 1 month ago - Paolo C
Excellent product quality. Prompt delivery and no delay in refund for part of the order which had to be returned because of uncomfortable fit.
posted 4 months ago - Nigel S
The mens sippers do not fit American feet very well. Even after returning to reorder a larger size they are tight. Still waiting on my return refund weeks later as well. Had to buy the replacement size separate from the return.
posted 6 months ago - Kathy R
Ordered the wrong size slippers, but they made it easy to return them at no cost to me and processed the refund promptly. I am just waiting for my size to become available to reorder them in the correct size. They were otherwise just what I was hoping for.
posted 6 months ago - ""
I have to wait for the refund to order the correct size.
posted 1 year ago - Nikki B
Lovely slippers, my second pair. Excellent exchange/refund customer service and v prompt delivery. Slippers last for years.
posted 1 year ago - Sally G
The product arrived within time specified. Unfortunately they didnt fit so i ask for a refund , which i did not have to pay for, and i recieved my refund promptly. Thank you
posted 2 years ago - Amanda S
Efficient service re delivery and returns and refund
posted 2 years ago - Helen R
I had to return the first pair of slippers I purchased as they were a little small as I wanted to wear thick socks with them. I received the refund in record time. The replacement pair I purchased were the perfect size and I just love them. Very comfortable and warm, but don't make my feet sweat. Highly recommend - these are the first pair of slippers I've had in years and I'm very impressed with the brand!
posted 3 years ago - Esther Z
I returned my purchase a week ago, but dus not receive my refund yet. I would like to have more filters in the webshop.
posted 3 years ago - Ann-Pascale B