Giesswein Walkwaren AG Reviews

“ Its not worth the expense to return for a refund, as living in Australia means I have to pay full international shipping on returns. ”

“ Parcel has not arrived. After contacting their help department I received nothing but false information that it was taking longer in customs than expected - I could clearly see on the tracking this was not the case. Requests for a refund or a new item to be sent were ignored. Would advise not to use. An expensive mistake ”

“ Customer service was good. The shoes I ordered did not meet the expectation that I had formed having owned Giesswein slipper before. They looked quite cheap and felt flimsy. I ordered on 26 May, returned them the day after I got them and today I have the notice of refund. That is good. On balance, I gave three stars, average between 1 fir the product and 5 for customer service. ”

“ These trainers look great but after I’d bought them I saw reviews online that talked about a sharp edge over the Achilles tendon. It’s a design flaw and you must address it. I wore mine for the first time yesterday - with socks, but it was still a problem even after only a few steps. I’d ask for a refund but I’ve worn them already. I’m looking at wasted money. ”

“ I ordered a pair of men’s slippers, unfortunately I ordered the wrong size. Using the return label I duly returned them to a UK Giesswein address. I didn’t wait for my refund but ordered the correct size. It has now been at least five weeks and I am still yet to see my refund. The return system does not work in the UK ! ”

“ Late delivery (DHL), the product does not look as displayed online and still waiting for refund. Also no clear area on website to register the return. ”

“ The mens sippers do not fit American feet very well. Even after returning to reorder a larger size they are tight. Still waiting on my return refund weeks later as well. Had to buy the replacement size separate from the return. ”

“ I’m not happy with you!!! I’m Trying to return a pair of shoes and get a refund but I’m not getting any replies from you. It’s insulting that you should ask me to give you a review!!! Please call me on 07973408396 if you care! ”

“ The customer experience was terrible. The delivery took twice as long as stated. The slippers were faulty and uncomfortable as a result due to some strange material used inside the wool upper. I returned the item for a refund and won’t hold my breath about how long it takes to get my money back. ”

“ I have made an error in the shipment address and the company refused to help resolve it. The package was returned to the sender soit should be a simple refund but no. ”