Giesswein Walkwaren AG have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Nice slippers, nothing special. Thought the back would be a little higher to hold foot better.
I purchased them for the quality
materials used and the on sale price.
”
- Rob
“
Got these for a friend..I was so excited and pleased when they arrived! There are many companies who I could have gone with but your price point and style sold me. They are beautifully made and my friend adores them. Thank you!
”
- Dee A
“
Very comfortable slippers at a very good price.
”
- ""
“
Very good quality socks. Fast delivery. Expensive, but worth it.
”
- Sergey
“
The slippers are peerless. Perfect fit and sublime comfort.
Delivery is long, but hopefully Kier Starmer is currently fixing this 😉
”
- ""
“
Prompt delivery. Quality product.
”
- Anonym
“
Not had any confirmation of my returns arriving and my account credited?
”
- Hannah L
“
While the product is well made your returns system is below par. I returned the clogs - order no. GWUK124126 / invoice number 15185298 on 29/02/25.
No acknowledgement from you, and no positive outcome for your " customer".
Each process has been antediluvian and barely dot for 2025.
”
- Katherine S
“
Order 2 different pairs of shoes in the same size. One pair fits fine, but the other pair is ridiculously narrow. When a shoe maker uses different lasts that influences the fit, a heads up would be nice to avoid returns.
”
- Douglas L
“
Excellent product quality. Prompt delivery and no delay in refund for part of the order which had to be returned because of uncomfortable fit.
”
- Nigel S
“
The mens sippers do not fit American feet very well. Even after returning to reorder a larger size they are tight. Still waiting on my return refund weeks later as well. Had to buy the replacement size separate from the return.
”
- Kathy R
“
Ordered the wrong size slippers, but they made it easy to return them at no cost to me and processed the refund promptly. I am just waiting for my size to become available to reorder them in the correct size.
They were otherwise just what I was hoping for.
”
- ""
“
sehr guter Schuh mit exzellenter Passform. Beispielgebender Service bei einer Reklamation. So geht qualitätsvolles Shopping.
”
- Thomas
“
Les chaussures OK mais à revoir le service DHL. Trop de rigidité.
”
- Eliane C
“
Outstanding customer service!
”
- Anonym
