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Giesswein Walkwaren AG Bewertungen

4.6 Bewertung 28,587 Bewertungen
B
Happiness Grade

Giesswein Walkwaren AG have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.

A-

Price - Excellent

86.49%
Industry Average
Nice slippers, nothing special. Thought the back would be a little higher to hold foot better. I purchased them for the quality materials used and the on sale price.
- Rob
Got these for a friend..I was so excited and pleased when they arrived! There are many companies who I could have gone with but your price point and style sold me. They are beautifully made and my friend adores them. Thank you!
- Dee A
Very comfortable slippers at a very good price.
- ""
A

Delivery - Fast

91.00%
Industry Average
I bought a pair of Mens Runners for my husband. The sizing and sizing advice was good and gave a perfect fit. Delivery was prompt and, most of all the shoes are really good quality, & came with alternative colour my husband commented that they keep his feet comfortable and supported. He loves them & we’re both looking to order more.
- ""
Fast delivery
- Ellen M
Excellent product quality. Prompt delivery and no delay in refund for part of the order which had to be returned because of uncomfortable fit.
- Nigel S
D
50.00%
Industry Average
Not had any confirmation of my returns arriving and my account credited?
- Hannah L
While the product is well made your returns system is below par. I returned the clogs - order no. GWUK124126 / invoice number 15185298 on 29/02/25. No acknowledgement from you, and no positive outcome for your " customer". Each process has been antediluvian and barely dot for 2025.
- Katherine S
Order 2 different pairs of shoes in the same size. One pair fits fine, but the other pair is ridiculously narrow. When a shoe maker uses different lasts that influences the fit, a heads up would be nice to avoid returns.
- Douglas L
C-

Refunds - Average

58.33%
Industry Average
Late delivery (DHL), the product does not look as displayed online and still waiting for refund. Also no clear area on website to register the return.
- Michael N
The mens sippers do not fit American feet very well. Even after returning to reorder a larger size they are tight. Still waiting on my return refund weeks later as well. Had to buy the replacement size separate from the return.
- Kathy R
I’m not happy with you!!! I’m Trying to return a pair of shoes and get a refund but I’m not getting any replies from you. It’s insulting that you should ask me to give you a review!!! Please call me on 07973408396 if you care!
- Rene L
97.68%
Industry Average
Great quality runners, great service - will definitely be buying again from you 👍
- Andy M
Ich musste ganz schnell wegen einer Achillessehnen-und Schleimbeutelentzündung, die Merino-Runners haben, da sonst kein Schuh mehr passte und ich ins Ausland reisen sollte. Die Schuhe wurden mir nach telefonischer Unterstützung, in Windeseile in die Schweiz geliefert. Super und netter Service! Schuhe perfekt! Herzlichen Dank für die schnelle, kompetente Hilfe!
- Anonym
Took awhile for this particular shoe to come-back-in-stock, but DEFINITELY worth the wait. Well constructed, FAST shipping, GREAT service from "everyone on this company"!
- Dana R