Giesswein Walkwaren AG have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Great product, great price!
”
- Anonym
“
Great deal - 2 for the price of 1. Now my wife ánd daughter have comfy-cosy warm feet :)
”
- Jan H
“
Took a while to arrive. Seem good quality but will need the test of time at the price
”
- Anonym
“
Great service. Fast delivery and lovely slippers.
”
- Ruth D
“
Very prompt delivery! Attractive presentation.
”
- Norah M
“
Very fast delivery even though I bought a pair of sneacker and came out that these were out of stock. I replaced it with another color and it arrived to us within days. And these are very comfortable!
”
- Teele
“
It's the delivery and returns process that is so bad, which means that I won't reorder as I don't want to wait up to 3 weeks to receive a refund on the initial purchase.
”
- ""
“
Its not worth the expense to return for a refund, as living in Australia means I have to pay full international shipping on returns.
”
- Liza A
“
Trying to return goods, but emails being ignored as obviously my request to have a returns label posted to me is not understood. I do not have a printer to print off my own label and a returns label was not included in the delivery package.
”
- Jennifer C
“
It's the delivery and returns process that is so bad, which means that I won't reorder as I don't want to wait up to 3 weeks to receive a refund on the initial purchase.
”
- ""
“
I still haven't received the parcel. Evri appear to have delivered it to the wrong address and I'm waiting for either the parcel or a refund.
Please phone me on 07881 581124
”
- Lucy C
“
Its not worth the expense to return for a refund, as living in Australia means I have to pay full international shipping on returns.
”
- Liza A
“
Great service. Fast delivery and lovely slippers.
”
- Ruth D
“
Ich habe bereits 6 Paar Schuhe gekauft und war immer sehr zufrieden. Im Sommer und im Winter ist es ein Vergnügen, sie zu tragen. Einmal musste ich ein Paar wegen eines Fehlers an der Sohle reklamieren und bekam innerhalb von 5 Tagen ein Ersatzpaar. Ich bedanke mich ausdrücklich für den guten Service und trage Ihre Schuhe mit Begeisterung.
”
- U. E
“
Fantastic Boots + service
”
- Anonym
