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Giesswein Walkwaren AG Bewertungen

4.6 Bewertung 32,469 Bewertungen
B-
Happiness Grade

Giesswein Walkwaren AG have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.

A-

Price - Excellent

82.35%
Industry Average
Love these slippers! I saw they were highly recommended, but I resisted buying because of the price. After several more pairs of too hot, too sweaty, too hard to wash slippers, I finally gave in a bought a pair. These truly are the best slippers ever!!! I will only buy these for me and my family going forward. I wish they had kids sizes.
- Leticia W
Great product, great price!
- Anonym
Great deal - 2 for the price of 1. Now my wife ánd daughter have comfy-cosy warm feet :)
- Jan H
A-

Delivery - Fast

89.04%
Industry Average
Our two grandchildren have always had Giesswein slippers and they both love them. They choose their own colours and style. The service Giesswein give is excellent with fast delivery, and they love the fact that they come from Austria 🇦🇹
- MF
quick delivery
- Svetlana V
Easy ordering and swift delivery. My husband loved the slippers so much he bought another pair!
- ""
F

Returns Process - Difficult

29.41%
Industry Average
It's the delivery and returns process that is so bad, which means that I won't reorder as I don't want to wait up to 3 weeks to receive a refund on the initial purchase.
- ""
Its not worth the expense to return for a refund, as living in Australia means I have to pay full international shipping on returns.
- Liza A
Trying to return goods, but emails being ignored as obviously my request to have a returns label posted to me is not understood. I do not have a printer to print off my own label and a returns label was not included in the delivery package.
- Jennifer C
E

Refunds - Difficult

45.00%
Industry Average
It's the delivery and returns process that is so bad, which means that I won't reorder as I don't want to wait up to 3 weeks to receive a refund on the initial purchase.
- ""
I still haven't received the parcel. Evri appear to have delivered it to the wrong address and I'm waiting for either the parcel or a refund. Please phone me on 07881 581124
- Lucy C
Its not worth the expense to return for a refund, as living in Australia means I have to pay full international shipping on returns.
- Liza A
97.25%
Industry Average
Service parfait
- Louise M
Sehr guter Service, kundenfreundlich und saubere Verarbeitung.
- Alexandra
Our two grandchildren have always had Giesswein slippers and they both love them. They choose their own colours and style. The service Giesswein give is excellent with fast delivery, and they love the fact that they come from Austria 🇦🇹
- MF