Great British Brands USA Reviews

Name: Great British Brands USA
Address: Unit 2E Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.91

4.9 Rating 291 Reviews

98 %

of reviewers recommend Great British Brands USA

4.9

Based on 291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

646 980 1763

Email:

customerservice@greatbritishbrandsusa.com

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Great British Brands USA 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beware of follow up fees!!! Ordered $100 worth of stuffed animals for a baby shower and was given a $125 invoice from FedEx for custom and duty fees. This was in addition to the original $100 paid! Nowhere on the website does it say I’m responsible for paying 2x the price. If I had known that I wouldn’t have made the purchase. Absolute fraud.”

Helpful Report

Posted 3 days ago

“Beware of ordering from this company. Everything about the website misleads customers to believe that they are shipping British products from a USA location…not so. “Great British Brands, USA”!!!! I paid shipping for the order, but then also had to pay customs fees to FedEx that essentially doubled the price I paid for total order. Contacted customer service multiple times…they said they would look in it…still no resolution. Bad business practices. Very disappointed. Will never order from them again.”

Helpful Report

Posted 3 days ago

“The reason I have given only one star, was the fact, that as a customer I was misled, and I was not notified, that my order cannot be delivered to P O Box address. After I was notified by FedEx, that my package cannot be delivered because there is wrong address, I have sent an email to you, but I have never received the answer!!! I finally talk to the manager of the FedEx location, and explained the situation, that you are not responding, and I have asked if I can pick up my package in person. I finally was able to do so, but because of all unnecessary delay, I was not able to give the gift to my grandchildren on time for their Birthday. I am very disappointed customer!!!”

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Posted 1 year ago

“My package has not arrived.”

Helpful Report

Posted 1 year ago

Great British Brands USA is rated 4.9 based on 291 reviews