Great British Brands USA Reviews

Name: Great British Brands USA
Address: Unit 2E Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.91

4.9 Rating 291 Reviews

98 %

of reviewers recommend Great British Brands USA

4.9

Based on 291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

646 980 1763

Email:

customerservice@greatbritishbrandsusa.com

Write Your review

Tell us how Great British Brands USA made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Great British Brands USA 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently toured and was fortunate view border collies at work and I wanted to purchase a replica but wasn’t able to. When I returned I found a website for them at Great British Brands and I ordered 3. The order was delayed in customs but this company made sure I received my order. I was so happy when it was delivered well packaged also. I recommend this company and will be order other unique items from them in the future!!”

Helpful Report

Posted 1 day ago

“These socks, our darling, and perfect for gifting. Recipients will enjoy the softness of the fabric and delight over the design.”

Helpful Report

Posted 2 days ago

“Beware of follow up fees!!! Ordered $100 worth of stuffed animals for a baby shower and was given a $125 invoice from FedEx for custom and duty fees. This was in addition to the original $100 paid! Nowhere on the website does it say I’m responsible for paying 2x the price. If I had known that I wouldn’t have made the purchase. Absolute fraud.”

Helpful Report

Posted 2 days ago

“Beware of ordering from this company. Everything about the website misleads customers to believe that they are shipping British products from a USA location…not so. “Great British Brands, USA”!!!! I paid shipping for the order, but then also had to pay customs fees to FedEx that essentially doubled the price I paid for total order. Contacted customer service multiple times…they said they would look in it…still no resolution. Bad business practices. Very disappointed. Will never order from them again.”

Helpful Report

Posted 3 days ago

“When in Europe I found Duncoon coffee cups and purchased my first cup 15 years ago. I have since purchased 4 more. They are strong and beautiful. I love them”

Helpful Report

Posted 4 days ago

“My purchase from Great British Brands was flawless. Their website was very user friendly and I received my package on time. I would definitely buy again from this brand!”

Helpful Report

Posted 4 days ago

“I love the floral table runner I purchased from Great British Brands USA. The small subtle pattern and the material are exactly what I was looking for.”

Helpful Report

Posted 5 days ago

“I ordered a mug for my sister. It was a beautiful mug but half the size I expected. I wish I had noticed that when I ordered it!”

Helpful Report

Posted 1 week ago

“Product exactly as expected although with new USA tariffs was a challenge getting it through customs because the tea container was made of tin”

Great British Brands USA 5 star review on 12th May 2025

Helpful Report

Posted 1 week ago

“I visited England recently and bought several of these Village Pottery Houses and brought back to the USA. We love them and have ordered at least 10 already! We love them!!!!!”

Helpful Report

Posted 1 week ago

“I LOVE "PADDINGTON" BUT I THOUGHT HE WOULD BE BIGGER SINCE THEY SAID "LARGE" HE IS TINY FOR $50 BUT WORTH IT. "I LOVE PADDINGTON" HE MAKES ME "HAPPY" FIND IT WHILE YOU CAN!”

Helpful Report

Posted 2 weeks ago

“I love you their selection of products that I can't just get at a local store”

Helpful Report

Posted 3 weeks ago

“Paddington is adorable and everything was received earlier than expected in good condition.”

Helpful Report

Posted 3 weeks ago

“Glad to find a source for many British products, espectially some lovely tins that are substantial. Have purchased a number of gifts.”

Helpful Report

Posted 1 month ago

“Excellent products with affordable prices. Great selections to choose from.”

Helpful Report

Posted 1 month ago

“Loved the 2 pc Little Wren dining set for baby/todler. The designs are adorable and will make the perfect Easter gift. I wish there was a matching cup though. The Baby Milestone cards will be a wonderful addition to baby's first year of pictures. I will personally enjoy sending the Easter cards to family and friends. I was very pleased with the ordering process and quick delivery”

Helpful Report

Posted 1 month ago

“Great product! Fast shipping!”

Helpful Report

Posted 1 month ago

“Both the artwork and quality of the 3-dimensional greeting cards are superb. Some people keep them displayed for weeks in order to enjoy them.”

Helpful Report

Posted 1 month ago

“i bought my Abbey Road Beatles wine cup in London on a visit. I made the mistake of putting it in the dishwasher and it began to peel. I searched for the same cups and you had them! They are exactly the same and I am treasuring them. I use them every day and I am thinking of getting a few more. They came fast and were safely packed. Just what I wanted! Thanks.”

Helpful Report

Posted 1 month ago

“Wonderful product that cheered my relative who recently broke her hip. She had given me one of your special mugs and i chose one appropriate for her. Thanks so much.”

Helpful Report

Posted 1 month ago

Great British Brands USA is rated 4.9 based on 291 reviews