Great British Brands USA Reviews

Name: Great British Brands USA
Address: Unit 2E Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.91

4.9 Rating 291 Reviews

98 %

of reviewers recommend Great British Brands USA

4.9

Based on 291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

646 980 1763

Email:

customerservice@greatbritishbrandsusa.com

Write Your review

Tell us how Great British Brands USA made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Great British Brands USA 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new mug is wonderful, and arrived well packaged in a timely manner.”

Helpful Report

Posted 3 months ago

“Everything arrived well packed and quickly. Quality is great! LOVE and will order again!”

Helpful Report

Posted 3 months ago

“The Great British Brands have customer service at the top of priorities. When I ordered for Christmas, I gave them my address by mistake. Caught it the next day and they graciously caught it and changed it to the correct address. Everything came wrapped safely (breakable items) and on time! I will use them again next year or sooner! Taylor”

Helpful Report

Posted 3 months ago

“This was exactly what I needed to replace a much loved china mug.”

Helpful Report

Posted 3 months ago

“I've been thrilled with my experience with GBB! As an Anglophile and a particular fan of Emma Bridgewater, it is the one site I've found that offers many tempting British deights and includes Emma's full line at the very best prices. I'm always impressed by how quickly my goodies arrive and by how securely they are packed. It's always a "red letter day" when my GBB box arrives from Across the Pond. Thanks for your stellar shop!”

Helpful Report

Posted 3 months ago

“My family went to Scotland in August and I bought these lovely HER LADYSHIP and HIS LORDSHIP cups. Unfortunately, my husband broke HIS LORDSHIP cup and I was able to find another one at Great British Brands and we were both thrilled. Your website was quite nice and easy and our cups arrived in a timely manner. Thank you.”

Helpful Report

Posted 3 months ago

“The service was perfect. Loved both products for my new great grandson. Arrived in a timely manner. Thank you”

Helpful Report

Posted 3 months ago

“The cards are wonderful and the customer support was nice, considering I live in the United States. I do reccommend the Great British Brands.”

Helpful Report

Posted 3 months ago

“We bought several Dunoon mugs from this website. Our products arrived quickly and were nicely packaged. Love our mugs.”

Helpful Report

Posted 3 months ago

“I am a highly satisfied, loyal customer of Great British Brands USA. I am particularly drawn to the Emma Bridgewater mugs and have purchased several of them. I am very pleased with outstanding customer service that includes an impressive inventory of beautiful products, excellent packaging to ensure safe travel, and very fast turnaround time from the time an order is placed to receiving my purchase. I highly recommend Great British Brands USA!”

Helpful Report

Posted 3 months ago

“I was very satisfied with the product”

Helpful Report

Posted 3 months ago

“My experience wtih Great Britisha Brands USA was simple and stress-free. I found what I was looking for, my purchase was easy and flawless, and arrived quite timely in the US. Thank you!!”

Helpful Report

Posted 4 months ago

“Love the selection! Shipping was quick and easy. I will order from them again.”

Helpful Report

Posted 4 months ago

“I ordered a delightful bird mug as a birthday gift. Great British Brands kept me informed about the delivery's progress all along the way, and it arrived in time to make its recipient very happy. Lovely products, cheerful service!”

Helpful Report

Posted 4 months ago

“Swift processing and shipping of my order.”

Helpful Report

Posted 4 months ago

“Fantastic quality, great communication and prompt shipping!”

Helpful Report

Posted 4 months ago

“Fast shipping, great prices, my order was packed very well and secure. It was great to order things my son wasn't able to get on his trip but wanted.”

Helpful Report

Posted 4 months ago

“My favorite artist is Gizela Graham and I have had two orders of her ornaments from your company. They are absolutely beautiful and the packaging and delivery perfect”

Helpful Report

Posted 4 months ago

“The cups that I ordered were packaged incredibly well and I received the tracking information within 24h of placing my order. Amazing!”

Helpful Report

Posted 4 months ago

“I am Canadian but was in the USA and am always searching for the large henley shaped English mugs. They are very hard to find in Canada and the USA. I found them on Great British Brands USA, ordered them and they were delivered here (USA) in less than a week in perfect condition! I am thrilled!”

Helpful Report

Posted 4 months ago

Great British Brands USA is rated 4.9 based on 291 reviews