“I have not received my product or received any information as to when it will be arriving only a confirmation of purchase email, then I receive this email to ask for my review of the non existent product 🫤”
Hi,
We’re very sorry to hear about your experience and that your order has not yet arrived. This is certainly not the level of service we aim to provide. Could you please contact our customer service team with your order details so we can investigate this immediately and update you on the delivery?
Thank you for bringing this to our attention, and we’ll do everything we can to resolve this quickly for you.
“No stars as I think they have ceased trading with the result that they are not in a position to honour a refund I was due so why are you asking for reviews ???? would appreciate your reply !”
