The Inky Shop UK Reviews

Name: The Inky Shop UK
Address: Dissington Hall, Dalton, Newcastle Upon Tyne, Northumberland
Rating: 5.00

5.0 Rating 45 Reviews

100 %

of reviewers recommend The Inky Shop UK

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Phone:

0333 567 2121

Email:

hello@inkythinking.com

Location:

Dissington Hall,
Dalton,
Newcastle Upon Tyne
Northumberland
NE18 0AD

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The Inky Shop UK 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lovely, personable folks of Inky Thinking are my new go to address for stocking up on my Neuland products. They've made the ordering process for anyone based in the UK much easier, fun and personal with all the mutual appreciation vibes in the air. Highly recommend them!”

The Inky Shop UK 5 star review on 28th February 2024

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Posted 1 year ago

SO love to see the markers in their new homes after leaving the stock room. Thanks for sharing your photo and feedback Stephanie, the pleasure is ours.

Posted 1 year ago

“Great Supplier for Neuland pens. Super fast delivery too :)”

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Posted 1 year ago

Thank you Lisa, hope you have fun with your FineOne pens ! Hope to see you again soon.

Posted 1 year ago

“Brilliant service from Esther at Inky Thinking, delivery was speedy and it was a nice touch to let me know via LinkedIn to let me know the status of my order. The little bit of chocolate was yummy! Fabulous!!”

The Inky Shop UK 5 star review on 16th February 2024

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Posted 1 year ago

Thanks for your order, review and photo Carrie, it is much appreciated. We are pleased you are delighted!

Posted 1 year ago

“Super quick delivery service. Delivering high quality products. Within my business we use Neuland as our go to product due to it's high end equipment. Inky Thinking match the quality of the Neuland products with their service.”

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Posted 1 year ago

Thanks Doug, it is our pleasure to send the kit on to you, you know how fabulous it is !

Posted 1 year ago

“Super quick and really great customer service”

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Posted 1 year ago

Thank you for your review of the service you received :)

Posted 1 year ago

“The Neuland pens are absolutely luscious to use and enable us to create colourful and impactful assets for our client workshops. The colours are vibrant and they glide effortlessly, a joy to use!”

The Inky Shop UK 5 star review on 12th February 2024

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Posted 1 year ago

Great, thank for your image, it is always good to see how the pens are being used to add visual value to conversations. Thanks for sharing.

Posted 1 year ago

“Not only my go to for pens but my go to company for accessories. It’s the first thing I pack for a facilitation job and what I rely on the most! Oh and the customer service is impeccable!”

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Posted 1 year ago

Thank you Dani for your review, good to know that you carry your trusted Neuland tools wherever you go. Wishing you many more productive visual meetings :) Look forward to seeing you again soon.

Posted 1 year ago

“My experience of the inky shop UK was positive - great service, exceptional follow up and support. However, I found the pens to be too leaky - too much ink transference for me, hence I haven't reordered.”

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Posted 1 year ago

Thank you for leaving your feedback on the Neuland product and service received from Inky Thinking. We are delighted that you are happy with the service yet not so delighted that you found the pens leaky. Please may I ask if you think the kit is faulty? We have not had this feedback before and would like the opportunity to make things good. Thank you.

Posted 1 year ago

“Quality materials alongside quality customer care. Not only ordering stuff is so easy. I lost so connector pieces to my graphic wall. Inky thinking gos those replacesment parts to me quickly and free of charge! Fully confined that they can meet all my Graphic recording / facilitation requirements in on place.”

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Posted 1 year ago

Thanks for your review Jon and glad that you got the parts you needed to get you up and running again! All the best.

Posted 1 year ago

“Great interaction with Esther and smooth delivery of the products I ordered. Many thanks!”

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Posted 1 year ago

Thank you for taking the time to review the service you received, we are grateful.

Posted 1 year ago

“Excellent, prompt and friendly team who go out of their way to make sure the correct materials are delivered quickly. Any questions are followed up very quickly by e mail and phone. I felt very well looked after as a customer. Really easy to navigate the shop and put in an order. I live close to the shop so get to visit and see the stock cupboard - hurrah! Always a pleasure to say hello to the Inky Thinking Team”

The Inky Shop UK 5 star review on 2nd February 2024

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Posted 1 year ago

Dawn, it is our pleasure to supply you with kit and love it when you pop by the Shop. We do not often have the pleasure of seeing our customers face to face, so it is a joy to know you are close by. Thanks for your review and look forward to seeing you again soon.

Posted 1 year ago

“I bought a Neuland Graphic Wall in July 2023 on the Inky Thinking birthday sale. I am delighted with the Graphic Wall. It is brilliantly made and designed, But the best part was dealing with Tom and Esther. What lovely people! Btw, I could only find a close-up photo of me working on the wall.”

The Inky Shop UK 5 star review on 1st February 2024

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Posted 1 year ago

Glad you are pleased with the GraphicWall James and that it has brought value to your graphic work. It was our pleasure to support you in your decision making. Hope you enjoy it for many, many more years to come! All the best.

Posted 1 year ago

“I asked for advice re borrowing/hiring equipment, eg visual graphic recording wall, and received a really helpful email. Thank you Heather”

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Posted 1 year ago

Thanks Heather, hope you managed to find what you needed and wishing you all the best with your graphic work.

Posted 1 year ago

“I have used the Inky thinking shop regularly over recent years and with every transaction I have been delighted with the service I have received. Esther has responded quickly and helpfully each time I have asked for support. This has included; rescuing me when my order from Nueland HQ had got stuck at customs and I need the order urgently. Ordering sets of casters for my graphic facilitation walls even though it was not an item they stocked. I am now able to wheel my wall around a venue so it is in the right place at the right time! I know that the quality of Nueland products is outstanding, to have a supplier in the uk who is reliable and supportive just makes it even better.”

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Posted 1 year ago

Love the imagery Anna, thanks for including them in the review as it is always good to see the kit in action. Pleased that you are pleased with the service you receive after being a Neuland fan and dedicated user for so long. Wishing you all the best with your visual work, and thank you.

Posted 1 year ago

“We were so happy when we discovered The Inky Shop! Finally a UK based supplier who would help us with all our facilitation kit requirements. The team are supportive, friendly and helpful and the products are EXACTLY what we need!”

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Posted 1 year ago

Marvellous to hear Becci, glad the facilitation kit is serving you well. Your flipcharts on social media look ace. Thanks for your review of the Neuland product and Inky Thinking service. All the best !

Posted 1 year ago

“I'm like a kid in a candy shop when I go into the Inky Shop. I WANT EVERYTHING! The products are top notch, I'll be using Neuland pens till the day I die. Literally, they're refillable. Service is great, delivery fast the only thing they can't do is give you magic drawing powers but they're probably working on that.”

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Posted 1 year ago

Way too much temptation in a candy shop isn't there Jude ?! How do you make your choices? Thanks for your kind review of the Neuland range, the UK service and delivery. We really appreciate your feedback.

Posted 1 year ago

“As a big Neuland marker fan, I was glad to find out that The Inky Shop offered the products in the UK, saving me the import tax! I recently ordered extra Neuland markers and refills and was really impressed with the excellent personalised service provided by Tom and Esther. Not only did they go out if their way to help me, but the order also arrived really quickly! All in all a well deserved 5 stars ⭐️!”

The Inky Shop UK 5 star review on 24th January 2024

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Posted 1 year ago

Thanks for your feedback Ann and pleased to hear that you have found a cost-effective way of buying your new markers and refills in the UK. Hope to see you again soon.

Posted 1 year ago

“Super shop. Great selection and fast delivery. I over ordered by mistake and they took it back and refunded me with no quibbles.”

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Posted 1 year ago

Thanks Alex, some may say 'too much of a selection'! The shop has been likened to that of a sweetie shop... Really appreciate your feedback and hope to see in the shop again soon.

Posted 1 year ago

“Great products, friendly and efficient service. Inky thinking are always really helpful if I need to contact them and do their very best to get the products I am looking for.”

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Posted 1 year ago

Thanks for your positive review Clare and pleased that you are happy with the service you receive. You know where we are when you next need a top-up. 😀

Posted 1 year ago

“The customer service I receieve from Inky Thinking is second to none. All my requirements are dealt with in a timely manner. Every part of the process is seamless, I am treated with the greatest respect and nothing is too much trouble.”

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Posted 1 year ago

Thank you Anne for your positive feedback, we are delighted to partner with you and the team at the Academy and get excited ourselves when sending fresh batches of kit for your training rooms. Hope you continue to find great value in the kit.

Posted 1 year ago

The Inky Shop UK is rated 5.0 based on 45 reviews