“After several months of waiting for my policy to start due to recent events and replies from my Gp i recieved a number of phone calls just before Christmas and there after saying things were now in place. Then finding out that i had 2 policy's running in my name when i only wanted 1. Also being told my policy was set up and a D/D was set and payment would be taken on chosen date and that, still has not happened.
So all in all my experience with yourselves was not the best i could of hoped for.”
Hi Julie, we would like to apologise for your negative experience with us. We’re normally known for our exceptional customer service, and we regret that this time we didn’t.
“Excellent customer service from kieron who I dealt with he explained everything to me in simple terms that I knew what I was signing up to very happy thank you”
