“Extremely helpful staff and a great product.
One of my items were not able to be shipped the found a replacement option that would ship to Canada and it was here in less than a week. Very happy with the purchase!”
“They went above and beyond my expectation.
I ordered a tie and then a handkerchief in same order.
Within a couple hours I received an email explaining that the handkerchief I ordered was not the best match for the tie I ordered. They included photo of my tie and hanky along with the hanky they recommended for my tie, so I could see the difference visually. They were right. So with just an reply back via E-mail, they changed my order for me.
Remarkable service.”
“I ordered a tie, a bowtie, and a pocket square. All are very high quality and were the perfect match to my girlfriend’s dress. Will be buying from here again.”
“I ordered a plaid tie as a Christmas gift for my husband. The tie is top quality fabric and well made!
I ordered late and received it before Christmas. I would definitely order from Jacob Alexander again!”
“I was in the market for a bowtie. Specifically a tartan one. Black watch to be exact, the government set. I did a quick search and Jacob Alexander was among the results. I wanted a self-tie bowtie, and it narrowed it down more. Since Jacob Alexander was stateside. I could get it much quicker. I was pleasantly surprised by how straightforward the entire transaction”
“I had a slight issue with a color difference in 2 peach ties that I ordered, but the issue was resolved quickly. I was sent out another tie to match the color I needed with no issues. Customer service was prompt and excellent. Ties look great!”
