“I ordered a plaid tie as a Christmas gift for my husband. The tie is top quality fabric and well made!
I ordered late and received it before Christmas. I would definitely order from Jacob Alexander again!”
“I was in the market for a bowtie. Specifically a tartan one. Black watch to be exact, the government set. I did a quick search and Jacob Alexander was among the results. I wanted a self-tie bowtie, and it narrowed it down more. Since Jacob Alexander was stateside. I could get it much quicker. I was pleasantly surprised by how straightforward the entire transaction”
“I had a slight issue with a color difference in 2 peach ties that I ordered, but the issue was resolved quickly. I was sent out another tie to match the color I needed with no issues. Customer service was prompt and excellent. Ties look great!”
“I recently bought gold suspenders from Jacob Alexander for a Jodi Whittaker, the thirteenth Doctor, cosplay and they truly brought the outfit home! They were a perfect fit!”
“Ties came in exactly the right color (which was why we selected them), but one was already stained fresh out of the packaging.
Edit - updated from 3 to 4 stars because their customer service team reached out so quickly about this review and offered to send a replacement. Ties also arrived very quickly!
Second edit - updated to 5 stars because they offered to refund the stained tie. Great customer service!”
“This is the first time I ordered from Jacob Alexander and I am so impressed by your top-notch service and high-quality merchandise. Your website is professional, well laid out, user-friendly and easy to navigate. I was kept informed all along the way regarding the status of my order. And my delivery arrived in record time and we love the style and quality of the merchandise we received. Other companies should learn from your business model. Keep up the great work.”
