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Jaques of London Reviews

4.6 Rating 1,021 Reviews
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Happiness Grade

About Jaques of London:

About Jaques of London:
In 1795 Thomas Jaques took on his 15-year-old son, John as an apprentice. Together they established ‘Thomas Jaques: Manufacturer of Ivory, Hardwoods, Bone and Tunbridge Ware’ in Hatton Garden. We have remained a family run business ever since, with the same unwavering passion for quality games and toys.

Today we are ever-expanding our toy range and have been honoured with over 10 awards in the past five years as a result. Our Mini Minds Hub launched in 2020 to encourage learning at home. This is now stocked with over 150 free resources. We’ve been working for over 230 years to fill the world with more joy and we hope to keep striving for that goal long into the future. Why not come along for the trip with us!

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Delivery - Fast

92.42%
Industry Average
“ These guys never fail. Always quality always exactly " what's on the tin". Always best delivery I will be back ”
posted 1 week ago - Isolde
“ I had a problem with my parcel delivery as Evri lost it, contacted Jacques customer service who responded immediately offering to resend my items to my home address using a different courier, FedEx, parcel arrived the next day. ”
posted 1 week ago - Nicola
“ High quality products, reasonable price in the sale. When the delivery company damaged my item a replacement was sent promptly by Jamie’s without argument. Thank you ”
posted 2 weeks ago - Eleanor
“ Always such beautiful toys and games that are built to last. My children have recently been obsessed with 4 player shut the box which has been played several times a day, everyday! Great customer care and prompt delivery ”
posted 3 weeks ago - Keeley
“ These are the best made toys! Good offers and prompt delivery. ”
posted 3 weeks ago - Julie
“ Fantastic-toys service product and delivery also gift wrapping lovely so ECO FRIENDLY 👍🏼👍🏼👋♥️ ”
posted 3 weeks ago - Deed Barlow
“ I cannot fault Jaques staff's response to a repeated delivery problem experienced recently. The item was dispatched with Evri but never arrived. Immediately after I reported this a second item was ordered, (also Evri) and this also did not arrive. Jaques then immediately sent a third item with FedEx and this arrived quickly. Communication with Jaques was very efficient, but they need to learn not to use Evri. ”
posted 1 month ago - Anonymous
“ Very fast delivery. Beautifully packaged. No need to reward as a gift. ”
posted 1 month ago - Jennifer
“ Beautifully packaged, quick delivery, excellent quality and value, made to last. Just perfect! ”
posted 1 month ago - Anonymous
“ Great games that look and feel beautiful and will last for generations. We have enjoyed every single one we’ve bought over the years and found them great value for money. Delivery was quick too and they arrive carefully packed. Keep up the good work! ”
posted 2 months ago - Mrs Chadwick