Jaques of London have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Good price, great quality. Bought as a present to a 9 year old, didn't have a chance to use myself.
”
- Magda
“
Quality product at a good price.
Speedy delivery.
Would recommend.
”
- Mr
“
I am very happy with my purchase and customer service I received. My product is excellent quality and at a great price too. My purchase was exactly what I needed and was well packaged on arrival. I would definitely recommend Jacques of London to others.
”
- Christopher
“
Beautifully packaged, quick delivery, excellent quality and value, made to last. Just perfect!
”
- Anonymous
“
Great games that look and feel beautiful and will last for generations. We have enjoyed every single one we’ve bought over the years and found them great value for money. Delivery was quick too and they arrive carefully packed. Keep up the good work!
”
- Mrs Chadwick
“
Jaques is a great company and I highly recommend them, I recently ordered the Chinese Checkers game and unfortunatley it was lost in transit. I contacted Jaques customer service by e-mail and they responded within the hour informing me they would send a replacement game by next day delivery. The game is brilliant, my Grandson loves it. Thank you Jaques 5 Stars 🌟🌟🌟🌟🌟
”
- Mary
“
I bought an item which unfortunately was broken on arrival. I contacted company & very quickly it was replaced, without any fuss & I didn't have to return broken item. Unfortunately on arrival my replacement item was also broken, I asked for refund & it was given. The toy looked lovely & I was disappointed but the customer service was excellent.
”
- Anonymous
“
Didn’t receive toy I had ordered despite paying for premium postage. Still awaiting refund. Can’t speak to anyone can only email. Wouldn’t use again.
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- Anonymous
“
You order something on a great deal and they cancel it and refund before asking if you want it and it wait!
Terrible
”
- Anonymous
“
Jaques is a great company and I highly recommend them, I recently ordered the Chinese Checkers game and unfortunatley it was lost in transit. I contacted Jaques customer service by e-mail and they responded within the hour informing me they would send a replacement game by next day delivery. The game is brilliant, my Grandson loves it. Thank you Jaques 5 Stars 🌟🌟🌟🌟🌟
”
- Mary
“
The educational toys well made and at reasonable prices I would highly recommend quick service well packaged brought for my grandaughter for Christmas
”
- Dawn
“
Speedy service and well packed. Highly recommend.
”
- Frances
