Jaques of London have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Quality product at a good price.
Speedy delivery.
Would recommend.
”
- Mr
“
I am very happy with my purchase and customer service I received. My product is excellent quality and at a great price too. My purchase was exactly what I needed and was well packaged on arrival. I would definitely recommend Jacques of London to others.
”
- Christopher
“
Superb customer service. After having issues with the original courier and contacting JAQUES my order was resent and received within 3 days by a different courier. The toys are beautiful and well made at a great price. I will definitely be buying again. Thank you
”
- Mrs
“
Seldom do you come across such quality workmanship and high standards these days. I hope you are rewarded with plenty of orders for your hard work and dedication.
From order to delivery all went seamlessly and I a definitely in love with the products and being the favourite “Mammar” 😂 I definitely recommend this company to everyone and will be back again. Thank you
”
- Yvonne
“
Easy ordering. Quick delivery. The pieces are easy for little hands to handle. Colourful and educational. I see it I like it I buy it.
”
- PATRICIA
“
After my order was lost by delivery company,I got in touch with this company and it was sorted the same day and a new delivery came the next day. Beautifully wrapped gifts that I won't see for a while but I'm confident that they will be perfect.
Can recommend.
”
- Ann
“
I bought an item which unfortunately was broken on arrival. I contacted company & very quickly it was replaced, without any fuss & I didn't have to return broken item. Unfortunately on arrival my replacement item was also broken, I asked for refund & it was given. The toy looked lovely & I was disappointed but the customer service was excellent.
”
- Anonymous
“
Didn’t receive toy I had ordered despite paying for premium postage. Still awaiting refund. Can’t speak to anyone can only email. Wouldn’t use again.
”
- Anonymous
“
You order something on a great deal and they cancel it and refund before asking if you want it and it wait!
Terrible
”
- Anonymous
“
A wide range of safe toys for all ages providing an efficient service providing great toys for our 3 year old greatgrand=du-aughter.
”
- David
“
Customer service is 100%
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- Chris
“
Excellent product.First class service. An increasingly rare occurrence these days. Thank you.
”
- Anonymous
