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Jaques of London Reviews

4.6 Rating 924 Reviews
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Happiness Grade

About Jaques of London:

About Jaques of London:
In 1795 Thomas Jaques took on his 15-year-old son, John as an apprentice. Together they established ‘Thomas Jaques: Manufacturer of Ivory, Hardwoods, Bone and Tunbridge Ware’ in Hatton Garden. We have remained a family run business ever since, with the same unwavering passion for quality games and toys.

Today we are ever-expanding our toy range and have been honoured with over 10 awards in the past five years as a result. Our Mini Minds Hub launched in 2020 to encourage learning at home. This is now stocked with over 150 free resources. We’ve been working for over 230 years to fill the world with more joy and we hope to keep striving for that goal long into the future. Why not come along for the trip with us!

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Customer Service - Good

92.89%
Industry Average
A wide range of safe toys for all ages providing an efficient service providing great toys for our 3 year old greatgrand=du-aughter.
posted 4 weeks ago - David
Customer service is 100%
posted 4 weeks ago - Chris
Excellent product.First class service. An increasingly rare occurrence these days. Thank you.
posted 1 month ago - Anonymous
Lovely products and outstanding customer service. I bought a Jaques item from Amazon. It was a luxury card set comprising two packs of card in an acrylic box. On delivery, I found that Amazon had damaged the box. Jaques customer service were excellent. They apologised and immediately dispatched a replacement. The cards themselves are lovely to handle and play with.
posted 1 month ago - Sean
From the moment I ordered to the moment I received my order the service I received was brilliant, especially how the item is wrapped and dispatched! Thank you
posted 1 month ago - Catherine
great choice of traditional toys, faultless service, each toy was beautifully packaged and delivery was very prompt. Highly recommend
posted 1 month ago - Patricia
Excellent service. I ordered climbing wall holds for a low wall. Exactly what I needed and of good quality
posted 1 month ago - Julie
Excellent product and brilliant after sales service I made an error when using auto fill on my phone which resulted in an incorrect email address being given. The way the seller responded was really impressive and it became the best on line experience I have had.
posted 1 month ago - Robert
Quality products at fair prices. Prompt service
posted 2 months ago - Mrs Charlotte
Excellent customer service, good quality
posted 2 months ago - Christine