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Jaques of London Reviews

4.6 Rating 951 Reviews
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Happiness Grade

About Jaques of London:

About Jaques of London:
In 1795 Thomas Jaques took on his 15-year-old son, John as an apprentice. Together they established ‘Thomas Jaques: Manufacturer of Ivory, Hardwoods, Bone and Tunbridge Ware’ in Hatton Garden. We have remained a family run business ever since, with the same unwavering passion for quality games and toys.

Today we are ever-expanding our toy range and have been honoured with over 10 awards in the past five years as a result. Our Mini Minds Hub launched in 2020 to encourage learning at home. This is now stocked with over 150 free resources. We’ve been working for over 230 years to fill the world with more joy and we hope to keep striving for that goal long into the future. Why not come along for the trip with us!

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Customer Service - Good

93.09%
Industry Average
Received my order wrapping was lovely would recommend very good service
posted 2 weeks ago - Gillian
Great products. Great Service. Quick delivery.
posted 2 weeks ago - Gill
Great customer service. Lovely toys of great quality. I would definitely recommend them to my friends.
posted 1 month ago - Kathryn
Very user-friendly website and excellent value for great-quality toys. Excellent customer service and speedy delivery. I ordered the magnetic letters and numbers set for my great-niece's third birthday; will give lots of educational fun for years to come.
posted 1 month ago - Christine
Absolutely wonderful toys. Superb quality. I had a problem with wrong toy being sent out and it was dealt with professionally and quickly. Very impressed with the whole service. Toys come packed beautifully.
posted 1 month ago - Yvonne
Excellent service and lovely packaging
posted 1 month ago - Miss
A wide range of safe toys for all ages providing an efficient service providing great toys for our 3 year old greatgrand=du-aughter.
posted 2 months ago - David
Customer service is 100%
posted 2 months ago - Chris
Excellent product.First class service. An increasingly rare occurrence these days. Thank you.
posted 2 months ago - Anonymous
Lovely products and outstanding customer service. I bought a Jaques item from Amazon. It was a luxury card set comprising two packs of card in an acrylic box. On delivery, I found that Amazon had damaged the box. Jaques customer service were excellent. They apologised and immediately dispatched a replacement. The cards themselves are lovely to handle and play with.
posted 3 months ago - Sean