“Ordered the caravan kit with 2 hand sprays, extremely disappointed when a couple of days after delivery, you have superseded the 1 liter hand spray for an improved 2 liter model. Considering how close my order was to the new advert, I would have thought that I would have at least been given an option to upgrade.
Have not used the chemicals yet, will be next week, hope they are not as disappointing as customer service!!!”
“Great product,have been using this tfr plus wax for years and would never use anything else.Does a excellent job and keeps our vehicles looking clean and shiny.We are farmers so our vehicles are always dirty but this is the best product on the market in my opinion.Delivery isn't the quickest i have seen but acceptable.”
“Ordered the starter pack for £50 plus a 5l tyre shine. I've seen them on social media, so I thought I'd give it a go.
All ordered, no problems. Email acknowledging order received. But that was it for 5-6 days. Done a bit of Google reviews for Jennychem, and there were a lot of negative comments about orders not being satisfied or non delivery or waiting times for delivery were poor.
Made a quick phone call to chase up my order and the gentleman was pretty helpful. Low and behold email came through an hour later stating order will be dispatched within 24hrs for next day delivery.
APC delivery company didn't deliver. It was 48hrs after. They text me and said it was delayed at the warehouse. I'd asked for it to be left in a safe place as I was at work the following day and the delivery guy literally left it right in front of my front door for everyone to see. Really disappointed in APC. Why ask for delivery instructions if you're not going to be in, then just leave in plain sight for everyone to see.
Haven't had chance to use the chemicals yet, but will be shortly in the coming days”
