“I bought tick tablets but I tried to save money but not paying for a courier. They didn’t arrive but the company was kind enough to send me another order for free.”
“There was a problem with delivery agent several times. I contacted Jumbo who immediately resent the order with another delivery agent. Delivered promptly.”
“Our crate arrived very quickly. Unfortunately a corner of the base had been damaged during transit. I emailed Jumbo Pets and I got an extremely prompt reply and a replacement sent out the following day. Great customer service!”
“Got the order quickly and the toy, well we have to confiscate it during the human's sleep. Monty's brakes are not good on the tiles so he is noisy while playing. Thank you Team.”
“The customer service is excellent! My order was promptly acknowledged, packed and shipped within two days and the parcel arrived in good condition. The items I bought were also at the best price around so the company is worthy of 5 stars”
“They had an excellent range of products at great prices. Very happy with the service and they kept me informed about my backordered items through to delivery”
“Arrival of my order was very quick. I had ordered a dog lounge that turned out to be too big for the space I had planned I had no trouble getting a refund back they were very prompt and professional.”
“Fantastic service My auto delivery is always on time and delivered without any issues Prices are great Very happy to recommend Jumbo Pets to anyone My 7 cavaliers give them the paws up ?????????????? Woof”
“Purchased a couple of bottles of perfumed dog coat spray, superb, gets rid of my dogs smelly coat( he sleeps outside in his kennel) and also adds a lovely sheen to his coat and a nice fresh perfume smell on him that lasts. Very pleased with the product, would recommend.”