“Bought a tyre and it kept losing air. Brought it back, they checked it and said the tyre was fine and that it was the alloy wheel was the issue. They gave me a leaftet for a local company who fixed alloy wheels. I went to another tyre dealer who checked it and said the wheel was fine, the tyre 'beading' ( ? ) hadn't been done properly by Kwikfit, so they went ahead and fixed it for me, no charge.”
“I had 2 new tyres fitted and the steering tracking checked and adjusted.
On completion I was handed a computer printout which showed alignment before and after. On close inspection of the printout it showed that even the 'After' measurements showed that the geometry was still out of alignment and messages in red at the bottom of the page warned of tyre wear, safety and handling problems.
I couldn't understand why I was given a report that showed there was still a problem after an expensive piece of work had just been carried out to correct it.
KwikFit re-did the adjustment and presented a new printout that showed all measurements were now within tolerance.”
